Ortiz Automotive & Towing

The service was excellent, affordable and super fast. I had one really bad tire and thought I had an alignment issue. They found a few issues with my car: axle, the radiator fan wasn’t hooked up and the brakes were due for a repair. They showed me all the parts and fixed it all there while I waited! The place is not super fancy or clean but these are honest great guys. I’ll be back.

My car broke down today (first experience for me!) It was hot and I was frazzled and scared. I called two other tow companies but their wait time was 1.5 hours! I called Green Towing and they sent Zosha. He arrived in about 30 minutes and was super nice… He towed my poor dead car (and me) to the nearest dealership. He was fast, polite, and he turned on the air in the cab of his big, new tow truck so I could get cooled off while he hooked up my car. Thanks so much Zosha. I would give 5 stars if he had thought to help me in and out of the giant cab.

BEWARE: This is a towing company first and an auto repair service center second
If you have any automotive work that needs to be done, do not go here. They have technicians who come to you, which seems very convenient but of course they charge ridiculous rates
My experience:
Called in requesting a tech for an ignition replacement. Had parts already. Couldn’t do the job because the reduction sleeve on the steering wheel column just wouldn’t budge no matter the effort i threw at it. Anyways, this job is not very difficult for a person with the correct tools. They gave me a quote of between $ 140 – 300. Which is ridiculous, if no parts were bought this might be acceptable, but seeing as they are, this is unacceptable. Literally charging ATLEAST $ 140 for a 10 – 20 minutes of labor at most+ a drive. Oh and the lady over the phone talks to people as if they know nothing and tried to throw in some dumb terms to charge more, which in fact have no meaning (i do work on my own car all the time and an very aware of the process which will be done to replace the ignition)
I have never needed a tow from here so that side of their business might be ok, still wouldn’t recommend it though. They will try and take as much money from you as possible

They provided great service. My car broke down and had to be towed. Sean came swiftly and carefully towed my car to my mechanic. Both the phone service and towing service were very helpful and my car was safely delivered. I highly recommend this service for anyone who is stuck, especially on a weekend