Oasis Dental Arts

This place is amazing. I just had my first appointment with them for a new client and I couldn’t of been more please with them. Great staff and the doctor was by far the friendliest doctor I have ever met. The one fear I have anytime I get a new doctor or go to a new place is how they will treat me. I couldn’t of been more pleased with it. I would defiantly recommend this place to anybody.

I have been going here for the last 3 years. Everyone is always so friendly and I absolutely love everyone in this office. I am so sad that I moving away and wont be able to go here anymore. Every visit I get greeted by Melanie with a hug, she is so heart warming. Dr. G is wonderful always has the best advice and lets me know that I need to stop grinding my teeth. The cleanings are very thorough and always walk out with my teeth feeling cleaner and better. I’m definitely going to miss this place but recommend them 100%.

From the minute you walk in you’re greeted by Melanie at the front desk. I’m a big chicken when it comes to dentists but the staff and Dr. G were amazing. Both professional and accommodating. I loved the headphones and TV that distracted me while he was doing his magic!
I had a deep cleaning and 2 fills and it was the best job ever! No pain and after still felt great. Thanks Dr G, Yoli, and Melanie!

The coveted 5-​star review does not come easy. However, Oasis Dental Arts and its staff have challenged the status quo!
I have never felt so comfortable and informed at a dental office in my life. I’m always worried about how things will turn out considering my severe case of TMJ and the pain associated with the initial visit due to xrays and prolonged opening and closing. For the first time ever I was not only gently worked with, but also thoroughly informed every step of the way. By the end of my visit, there were no «final questions» because Dr. G. had answered them before I could even ask! Additionally, the staff makes it a point to really understand who their patients are. (it was nice that Melanie had remembered me from the health fair I met her at!) Dr G also took a lot of time between cleaning and explaining xrays to ask me about my life and interests. Which inevitably made me less nervous.
What I enjoy most about this facility aside from the very friendly staff is the look and feel of it. I have a bad back, and laying down on a chair for dental work is always a nightmare for me. However, all the furnishings and surrounding areas are clean, comfortable and surprisingly stylish!
Oasis Dental Arts is top choice for all your dental needs. From cleanings and fillings to brushing tips and invisalign, this office does and has it all! I can’t believe i’m actually saying this, but i’m actually quite excited for my follow up appointment next month!
Service — 5 stars
Convenience — 5 stars (Easy to make appts around YOUR schedule!)
Cleanliness– 5 stars
Location– 3.5 stars (Parking /​overall location)

Been with these guys for years. It’s like seeing family. They genuinely care about their patients. My kids love going there too! Dr. G AND crew absolutely rocks!!!

Extremely friendly and caring staff with no pressure for an upsell. Dr. G will discuss options for additional cosmetic procedures if you ask, but I haven’t felt pressured to make purchases; this is important for anyone with any level of social anxiety and makes it a more comfortable experience.
All this combined with good quality work and thorough explanation of what to expect from the treatment, I plan to keep coming back.

Excellent staff… Horrible dentistry. After numbing me for a filling my ear was in pain and the next day I had dried blood come out! He numbed me wrong another time causing my jaw to painfully pop for several weeks. He missed a filling a cavity one time and I only caught it because I thought that the filling that he was doing was for the noticeable hole in my tooth, but when I came home the hole was still there. After doing a filling one time I came home and realized that I couldn’t floss between my teeth anymore and had to go back and have it fixed… I loved the staff but after having so many mishaps with my procedures I decided it would be wisest to be seen elsewhere.

Ok I have to make a special note about my last time there. Went here to get some cavities filled and had to take my 3 month old son along since I was home alone. He got very antsy as soon as I started so Cindy who works in front along with Melanie took care of him and entertained him for an entire hour while I got my cavities filled! I don’t know of many dentists or anyone for that matter who would do that so really wanted to mention how great a place it is.

Dr. G has been our family dentist for many years and this review is way over do. It has been great seeing Dr. G. Him and his staff are very insightful. I see him every six months for a check up and Deanna does a great job doing cleaning. I have been to few different dentists before Dr. G and going to him has been the most pleasant experience.

I have been going to Dr. G for over two years now. I love Dr. G. and his straight talk about the health of your teeth and gums. He tells you straight what needs to be done, and the consequences of not taking such action.
I have gone to other dentists and had regular cleanings, then all the sudden bam, you need crown! This doesn’t happen with Dr. G. On your first appointment, he carefully examines each tooth, and gives his report, like lets keep an eye on this one, etc. You know exactly how your teeth are doing, and which ones that might possibly need work.
His dental hygienist is awesome!!! She is a treasure chest of knowledge. I have sensitive teeth and she suggested using high fluoride toothpaste and high fluoride mouthwash. I am also the reluctant flosser, and she told me about soft picks, and the my visit today was a complete turn around from six months ago. Six months ago, my gums bled badly when touched, and especially cleaned, today, they hardly bled and my build up was minimal.
The office staff is awesome as well! I brought my 3 and 8 year old to my appointment today. Joann and the desk took them under her wing and gave them books, crayons and coloring books to keep them busy while my teeth got cleaned…
Every visit at Dr. G.‘s is a positive one. I know what exactly is going on, and their are no surprises. I have never had a problem with billing, appointment times, etc.
I have recommended him to everyone I know and will continue to do so.

I had a lot of dental issues when I first started coming here but everyone was very nice and Dr. G was very good at explain what needed to be done and what my options were. There was a time when I came to the office often due to the amount of dental work I needed done. During that time everyone was very welcoming and comforting (as I had some fears about dentists in general). But since then I have completed all my dental work and I am proud to say that I have more confidence in myself and my health because of my beautiful teeth and Dr. G. I have also since been coming in for regular check ups and some teeth whitening. I really like this place… everyone gets to know you and is always welcoming. This means a lot to someone, such as myself, who had some fears about going to the dentist. Dr. G is patient, kind, and professional… he’s funny too even though some of his jokes can be a little lame. Either way he’s good at his job and I would recommend him to all my friends and family as I am recommending him to you reading this review now.

What I like about this clinic:
1) Good quality of dental procedures,
2) promptness in attending patients
3) Easy availability of appointments.
I personally didn’t have any problems with the way they handled my insurance and payments.
To be fair to the dentist and his team I appreciate their efforts to fix my dental problems.
What I hate about this clinic:
1) Suggesting multiple number of dental procedures during every visit
2) Grumpiness and nagging by the dentist.
I was disappointed by the dentist constantly complaining about my gums & teeth, despite frequent cleaning and thorough care on my part. For some reason he thought I always pretended to be in pain. Unfortunately, I do not know how to stay calm and sit motionless after being administered 2 anesthesia injections in the middle of the procedure and blood gushing out of my gums.
I would recommend this place to anyone who only cares about the good quality of dental services rendered and is not concerned with the dentist’s demeanor.

My husband has a needle phobia. Dr. G is the first dentist he’s seen who doesn’t make him nervous. Gentle, friendly, and always has fun stories to tell. We’ve been seeing him for almost 2yrs.

So just updating this review after a lengthy reply from someone (please read), just an FYI, my responses to the scintillating display of customer service, my replies are denoted by the line break and dash:
‘We appreciate your feedback and hope to clarify what we can on this forum. Given your privacy issues, we can’t give details regarding your particular situation. However, please note that we gave you a deep cleaning for the price of a regular cleaning because of your financial concerns.
— Cool so I guess I could not afford it in the first place, I suppose if I was not price gouged from the beginning I could have…
We recommend irrigation for all our deep cleaning patients. It is rarely covered by insurances even though irrigation works to kill off bacteria in the mouth and promote healing. To help you out, we wrote a detailed narrative to your insurance to try to get the irrigation cost covered for you. Only then did your insurance cover this because we detailed the need for it.
Insurance payments are mailed out one month after treatment. If you called your insurance a week after treatment was rendered, we wonder how they could have ever processed it in a week. It takes at least three or four business days for them to even receive our claim submission on your behalf and then normally at least three more weeks for processing and for us to receive payment from insurance.
— Well it was at the end of the quarter that I called Oasis, which is about when my insurance automatically mails me a statement. Uncoincidentally only after my first call requesting itemization of charges to reconcile what my insurance told me was charged, was I informed of the ‘discovery‘of the reimbursement. I suppose I could upload the message left to me since I saved it.
In the past several years, the insurance commissioner has fined many insurance companies for sitting on claims for months without processing them. In other words, just because the insurance company says that it has been processed, does not mean it has been received by the dental office. The dentist personally wrote a check and mailed it out six days after we received the insurance check. Note there was not any over payment or credit that was suddenly found. The front staff worked hard on your behalf to get treatment covered that otherwise would have been your responsibility to pay in full at the time of service. Once the check was entered into the system, a credit was noted on your account. That credit was mailed out to you six days later.
As far as receiving treatment for $ 100 less elsewhere, we recognize that different dental offices offer different prices based on their quality of products and services. However, fees for covered benefits under your insurance plan are contracted and set. That means if we (or your new dentist) is contracted with your insurance, then we all charge the same fees for a covered service. Thus, we are not sure how you were quoted a different price. We use the highest quality materials and dental laboratories. We are proud of the honest and quality work that we provide to our patients. We did no less for you and your family. In fact, we went to bat for you with your insurance company and got them to cover irrigation which they rarely cover
— Well I know where to go for charity but when my insurance verifies to me that they are being billed for codes that represent ‘unknown dental procedures‘ it seems to me that it is purposely being vague in order to jack up the price and then charge me (and my wife) the phantom $ 5 charge after every visit. This was included in the credit that was mailed out to me as well.

A calming dentist takes the edge off!

I’ve never been nervous going to the dentist, but after my cleaning here. now I am :-(let me start from the beginning.
I called in the morning to schedule an appointment for cleaning. the lady who answered the phone said she get my information and call me back. I get a call back, and she fits me in, great! I go to my appointment and start off with x-​rays. X-​rays always hurt, but I know a few dentists that try to make it as comfortable as possible (by bending it a bit, or even running to and from the button that turns the machine on so you aren’t uncomfortable for too long. Nope! Not here! He pushed it down, and one of them even cut the inside of my gums so much I started tearing :-(I let it go, not a big deal.
When I initially came in, I felt welcomed. the lady up front (Melanie) was really sweet and gave me a warm smile.
The dentist then reviewed my xrays and explained everything thoroughly. I knew what my options were, which is always great! Now onto my cleaning…
The dental hygienist cleaned my teeth shortly after. She took her time and scraped the crap out of my mouth! Holy cow! I knew I haven’t had a visit in over a year… but wow. She meant well and was real sweet, but my gums were in SERIOUS pain immediately after. I figured it’d die down after a couple of days, but holy cow! It’s been a week and I’m still in pain! Not only that, my teeth weren’t sensitive before my visit, but now they’re SUPER sensitive AND my gums hurt too! :*(
I had a hard time eating AND brushing my teeth after wards. In fact, I know this is descriptive. but my gums were been bleeding every time I brushed my teeth — for a WEEK! I’ve never had this happen before :-(my gums are so sore I can’t enjoy my food, yet alone be comfortable eating OR brushing my teeth. I was so uncomfortable one night I took medicine to sleep because I was in so much pain. ugh!
Soo — After getting second opinions — I found out the reason WHY i got a deep cleaning was because most dentists don’t get money doing regular cleanings with HMO’s. Everyone said ‘wow sounds like you got a deep cleaning’ and apparently i did. The dentist and dental hygienist didn’t even tell me i was in for a deep cleaning, i simply asked for a regular cleaning. THEN they try to tell me I need to come in every 3 months. WOW, that’s not what my NEW dentist said!
this place: you have gingivitis!
new dentist: what? you’re gums are in good shape
this place: you have to come back every 3 months (. and they kept calling me to schedule an appointment in 3 months!)
new dentist: that’s ridiculous! you have nice teeth!
GO figure! If you have HMO — DON’T GO HERE! they try to get every penny from you!

I have extremely mixed feelings about this place.
I think the work they do is decent and they are friendly and nice in person. HOWEVER, I feel like in regards to their handling of insurance that they cheat you. I believe shady dental offices try to double charge by 1) charging you then 2) charging your insurance as well because they prey on the fact that some people are unaware of their practices and don’t question getting charged. Guess what, THIS office did this to me.
Ever since i realized the office charged me and is also getting paid in full by insurance. I’ve had a few exchanges with their front desk person and I can tell she is trying to blow me off. She says she will give me a call back as soon as they receive the check from my insurance. I’m still waiting to get a call back and according to my insurance they already processed this over 2 weeks ago and paid over a week ago. My insurance covered everything the office claimed so it was wrong for the office to lead me to believe I *should* pay the $ 75 deductible. The principal of the matter really bothers me.
This place makes me feel I’ve been cheated. And they also made me wait a long time for $ I was entitled to be reimbursed.
*****
AND talk about bad experiences. When I came here 2 years ago, they scheduled me for cleaning at 3pm and they didn’t even get to me until a whole hour later. They put me in a massage chair to pass the time. Hello?!? I have a life and work too. I didn’t come to get a service done to wait around. It was a royal waste of my time. The reason the front desk person asked me to come so early was so she could get off work early by charging me before getting my teeth cleaned. Absolutely ridiculous.
Shame on me for coming back after a few bad experiences.