Newman Replacement Windows

Super happy with our new windows! Newman, did our entire home and they look great! Quality, pricing and Service – top notch! Highly recommend this company!

Newman replaced all of the windows in my La Mesa home back in 2006 and they did a great job at a fair price, so I am also blown away by the bad reviews. Something going on with that?

After 7 weeks and 4 trips to my home, 2 trips to Newman’s Showroom, and last trip increasing the bid by 25% on 16 windows, I was ready to go elsewhere, as salesmen was clearly new, inexperienced and had problems. I decided to communicate the issues to the owner. He called me the next day, apologized and sent me «one of my best salespeople with 11 years experience». He showed up, told me how difficult my installations were, took notes, and said «I will get back to you by next Wednesday». Did not hear another word from him. So much for the customer service Newman talks about on radio and print. I then called Renewal By Andersen, and with two visits, including one with four of the installation team, I placed an order with them. Windows will be installed, six weeks later. already have confirmation of installation date. Newman may be great if all is simple, but not if creative skills needed.

What a waist of time! We waited for two weeks for Greg to come to our house and do the measurements. Now, eight days later we haven’t heard back from him. I left three voice messages he never ever gave me a call back. Everyone else was able to give us the estimate within 24 hours. But not Greg. He couldn’t even return a call!

These guys are really good and follow up on anything that may fall short of expectations. I had a rather unique situation with a window AC unit that I know they weren’t thrilled with tackling but they did. To be honest, I wasn’t happy with the job they did with the AC unit and a couple other minor issues but I let them know. They took my concerns very seriously and assured me they wanted me to be happy. Otis came out a few days after my call to them, working with my schedule and did an amazing job. He is very skilled at what he does. Lesson learned was that things don’t always turn out perfectly for any number of reasons but Newman Windows truly cares about the quality of the end job and did everything I wanted to make this end on a very positive note. My new windows are beautiful and I will recommend Newman to everyone I know.

Unfortunately the glowing review I left 15 months ago is no longer accurate. Their Milgard windows are awesome, the drywall and carpentry work is not. They built 3 knee walls and when I opened one up last month it had started molding inside because it wasn’t completely sealed. Minus 1 star for that. A real headache for any homeowner! I called them and true to their word they came out to fix it. This required reopening the walls, checking for mold (Thankfully only the one wall had it), and closing the wall back up. The reason I’m taking away 2 more stars is because the guy they sent, twice he said he was done and I had to call them back. The first time he forgot to seal everywhere. You’d think if a company was coming back to fix a previous sealing mistake that they’d get it right the next time. The 2^nd time I had to call him back was for not putting up a level interior wall. It looked so bowed out and «pregnant» in my living room it was a joke! The excuse he offered for why he left it that way didn’t make sense either. I also asked that they repaint the exterior and let them use my leftover paint. He then painted crooked lines and left with my paint. I had to call and ask for it back. In all this took 3 or 4 days which also means someone had to be home all day! I can no longer recommend them.

I guess business must be booming at Newman. Sales rep came out to my home and I never heard from him again. I called him to follow up and (going out on a limb here) the quote he provided over the phone for 2 of 5 windows was so outrageously over priced compared to competitors that I think he made it up. Never received anything in writing and never quoted for the remaining 3 windows. Pretty high class problem to have so much work that you take a pass on a smaller job…

We replaced an 17 windows and 2 sliders 11 years ago. Since then they have been true to their word about having a lifetime guarantee. They have come out twice to replace about 10 panels that have developed moisture spots in between the dual panes. Their service has been great each time. I recommend them as a company that has stood the test of time for us.

So after a horrible experience with Anderson windows and Home Depot, we posted on Facebook for our friends to make recommendations and Newman came up several times. The sales rep came out, was super low key and never once tried any hardcore upsells. He even talked us out of installing a new bay window! The price for good quality windows was ¹⁄₃ of Anderson, and half of what Home Depot offered.
The windows came in on time, and Newman set up an installation date/​time and their guys showed up on time ready to work. Very nice installers and they did a great job. We ended up with Milguard windows and couldn’t be happier.

After three years of research, planning, bids, revisions, price adjustments, headaches… We compared products from Pella, Andersen, Milguard, and other brands from Lowes, Home Depot, Sears. From independent contractors, or through the dealership… We decided to go with Newman Replacement Windows. We replaced over 50 windows and 6 doors with custom fiberglass, wood, arch, casement, sliding window.
Absolutely the best team and company to work with. Greg, our sales representative, was professional, courteous and amazingly honest in all aspects of the products, from planning, purchase, installation. Ours was a big residential remodel and of course there was a few mistakes, but all issues readily resolved. The installation crew and manager are all wonderful and mindful of our family during entire process. Their process was amazingLy efficient with crews working in tandem to remove the old windows, place and secure new windows, interior and exterior work. After their work day, they always clean up and moved the furnitures back!!! Nick Newman, the owner came out several times to ensure project, product and installation were done properly and to standard.
Simply, wonderful Milguard products. And Newman’s team was awesome in my opinion.

I stopped by the Moreno Showroom inquiring about an interior double door I needed to have installed in my home office. After explaining my needs I was told that, and I quote, «There is not enough profit in doing just one set of double doors! Sorry can’t help you.». I then asked if they could just order the doors for me and I would take care of the installation, the answer was no. The level of service I received was, to say the least, arrogant and «You are wasting my time» from the so called salesman. After that I would never recommend that anyone do business with this company. I certainly won’t.

Being a senior citizen, I was a little wary when their salesman said he sold cars for 25 years, yikes! Well how wrong I was. John was totally professional and tried to quote the best price for my budget. I loved the price and put down the deposit the same day. He came out again with the installer, inspected the windows to make sure their would not be an additional charge and voila we were good to go. I love this company all of the staff are so friendly.

I had one of their sales people come out to give me an estimate to replace the windows and doors for my entire house. with the Milgard Fiberglass Wood Clad line. have called the person in question at least 4 times and asked for my estimate, but never received it.
Last time I left a message, and he still has not called back. I realize that this is not the kind of customer service I am looking for, so I will go elsewhere.

I got quotes from several companies and Newman Windows (at Morena) had the best pricing by far. Home Depot quoted me $ 6800 for bottom-​of-​the-​line windows while Newman quoted me $ 4300 for middle-​of-​the-​line ones (PLUS, life-​time warranty on accidental glass breakage). Both included installation costs, but Newman has their own guys do it whereas Home Depot sub-​contracts their work out. DON’T GET SCAMMED BY HOME DEPOT!
The guy who came to give me the quote was really informative — he didn’t just look at the house and gave me a dollar amount — he explained the whole process of how they would install the windows, showed me demo pieces, explained the price break-​down, and told me what options were available.
The people who installed my windows were friendly and efficient. They actually finished a bit ahead of schedule. They did a very neat job — didn’t leave scraps and dust everywhere like previous contractors had done with my other remodeling jobs.
The windows look amazing. They slide smoothly and quietly. My only complaint is that the sliding patio door’s locking mechanism needs a little jiggling for it to close, because the locking mechanism was not a tight enough fit. I’m sure that if I called them back and asked them to adjust it, they would, but I don’t mind as long as it works, and they did such a good job that I don’t want to trouble them.
The bottom line is that I highly recommend Newman Windows.
Tip: If you are a new homeowner in San Diego, wait to see if you get a postcard in the mail with a special offer. I got $ 50 off each window (must purchase at least 5 windows), which is a pretty sweet deal.

We recently replaced multiple windows and sliding doors in our home. Newman’s staff from bid to installation was prompt, professional and delivered on everything agreed upon. When getting bids, they were priced better than Home Depot and offered a more customized sliding door with doggy door.

I am also extremely surprised at the negative and average reviews. Our experience was fantastic. We replaced every window and sliding glass door in our home. Every step of the process was superlative, from estimating to installation and follow up. Jason our installer was outstanding.

Used them once on the house and once on the rental… I had to call and asked for my referral bonus on a referral to a family member. remember they are contractors and the estimators are just that estimators… when I called back for service they did not answer my questions directly but ultimatley Milgard fixed the problem not Newmann.

I would have to agree with Rebecca K, I’m SO SAD TO SEE A BAD REVIEW for Newman Replacement Windows as I had an AMAZING experience in their office. To sum things up a bit, my dog accidentally broke the window in my bedroom on the 2^nd story of my house (or at least that’s what my dog led me to believe) and I spent the day taking the entire window unit apart to remove the stationary window pane from the wall. After I finally got the broken window pane out of the wall and removed all the broken glass, I cleaned up the window frame and marched down to Morena Blvd to have a new piece of glass installed.
I first stopped across the street from Newman Replacement Windows at Pella Windows to see if they could assist me. WOWZA! The lady at Pella windows was a complete SNOB. As I was explaining what I needed, she rudely interrupted me and said «Do YOU have a Pella window?» and I replied no I don’t. She then said «We only help people with Pella windows.» So being inexperienced with window replacement, I simply asked her «do you know of anyone that does window replacement in this area?» and she rudely replied with «I can’t help you so maybe you should Google window replacement or something like that» as she turned and walked away so dismissively. GROSS! I will never have a Pella window now thanks to that snob.
I then went to Newman Replacement Windows and met a delightful young lady named Brooke. Unfortunately they don’t offer glass replacement either, but before I could even ask for a referral, Brooke immediately informed me that I should go to ABC Glass to have my window fixed. She also wrote down explicit instructions on how to get to their office AND she even called them right in front of me to ensure they could do the job and approximately how long it would take them to finish the repair. HOLY SMOKES! Now that’s what I call LEGENDARY CUSTOMER SERVICE!
ABC Glass installed a new piece of glass in my window frame with a smile and in less than an hour too. I was so thankful for Brooke’s help in this matter as I would have kept going from store to store looking for some assistance.
GREAT JOB BROOKE! I can’t wait to work with you and your company again and I will always refer anyone to your business!!!

Needed to have two windows done for our Manufactured home. We wanted to fiber glass doors for front and back entry. The staff was really nice, but they are pricey. We decided not to go with them. However, there prices are better than Pella and have a better selection of doors.

I had an estimator come to my home and nearly 3 weeks later and several calls regarding status of estimate I never got a call back. They call this customer service? I called and told them to lose my number. Can you imagine trying to schedule actual work?..