Navy Gateway Inn and Suites

My wife and I stayed here during a visit to our son and his girlfriend. Since we asked for a view of the water, we were placed in the older section, building 552. The room was a little dated, but clean and comfortable. The stained carpet should be replaced. But I am sure we could of asked for a different room. The single kureg machine was very nice. Fresh coffee every morning. The TV was very nice and had plenty of channels, even Showtime and HBO. The staff were very friendly throughout our visit. It was nice to have free laundry machines available. The views were nice and the grounds clean and well maintained. A special shout out to the gardener Kevin, we met him along one of our walks. We stopped him to ask a few questions. He took the time to answer all of our questions with a smile on his face. He was genuinely happy to talk to us. All in all, we had a nice stay. We will stay here again but probably ask to try one of the renovated rooms.

Most Military base hotels are a 2 star level so I wasn’t expecting a normal Hilton or a fancy Gaslamp hotel.
The parking here sucks and there are no elevators. Sucks when you have a lot of luggage.
The first room we were given was disturbing. My pillows had tiny hairs stuck on them. Aghhh disgusting.
Then after using the restroom the toilet kept gushing out water from its tank. I thought it would stop but it kept going. I called downstairs and they switched out our room.
The second room was cleaner definitely but I couldn’t get the grossed out feeling outta me.
We were in one of the renovated rooms which was nice because I can’t picture what an unrenovated room must of looked like.
Despite my annoying experience with the hairs and the toilet– the other room hands pretty comfortable bed with a memory foam topper, that was nice. It had a small kitchenette with a microwave, refrigerator, coffee machine, a huge closet and an ac/​heater unit.
I guess if this place is close for you for work on this base, it’s not bad. Not great, but not bad.
2.5 stars from me.

i don’t see how this place could get a bad review. Every time i visit san diego i stay here and it has always been a great hotel to me. staff is nice all around and very helpful.

After my wife checked in we realized that our room had no air conditioning whatsoever. Instead the staff had put a small fan in the bedroom to cool us. The bathroom is atrocious, with dried toothpaste on the toothbrush holder. The carpet is clearly in need of replacement as it smells of an old locker room. Leave the windows cracked to get rid of the smell! For $ 65 I wasn’t expecting much, but was incredibly surprised by the general lack of customer service here. The front desk was overall, unpleasant and had no interest in helping us after we told them that the room would be too hot for our 1 year old. They refused to move us to a room with AC and offered us another fan. Won’t be coming back.
On a positive note, the bedding is very comfortable. We can’t enjoy it though, because it’s 600 degrees in the room (not an exaggeration).

Great prices & comfortable rooms. The lobby is beautiful and seems to have been newly remodeled. The front desk ladies have been helpful and friendly. The rooms are equipped with air conditioning, decent sized fridge and microwave, and comfortable beds with nice linen. Complimentary laundry services are located on each floor but we have had a hard time finding an open washer: dryer. If you are military, this is your best bet!

This was a clean nice hotel. We are right on the bay and have friendly sea lions to watch. The standard room is standard size, but fit a queen a roll away a chair and a desk and chair. All for 65 $. It had a small kitchenette with a refrigerator and a microwave and coffee maker. No dishes or silverware. It had a big bathroom. All the staff was very friendly. We also went to the pool at the main point Loma base. It is right next to the navy gateway there and has a jacuzzi. The NEX and gas station is on the corner of Nimitz and Rosecrans.

This hotel is about what I would expect for military standards. The room is bare and ugly. There was an annoying smoke detector that had a light that flashed all night. The room walls seemed paper thin as we could hear our neighbors phone buzz while I assume was sitting on his nightstand. The bed was full size even though we asked for a queen. It was very noisy and squeaky as well. Last, but not least the cleaning people were very loud and woke me up as they began cleaning the surrounding rooms at 7 in the morning on a Saturday.
Pro’s: The window A/​C unit could really pump out some cold air and the price for the room was very in expensive

for 55 $ a night. this is borderline.
The bathrooms were disgusting on the floor and walls, needed to be scrubbed. This building must have been BARRARCKS with the commercial toliets and no kitchen or anything.
Wifi sucks. takes about 15 minutes to load.

For an older barracks, each room has been redesigned and refurbished up to modern standards. Very comfortable, very suitable for any couple staying the night in a very high dollar value area. It’s very close to the harbor and the airport and if you like charter fishing you are literally .5 mile away from H&M Landing so it’s a really good value as long as you can get onto the SUB-​base.
GO NAVY!!!

I am giving this place 5 stars based on value for your money. Yes, there are plenty of hotels, which offer more of a 5-​star luxury type of stay. However, the bang for your buck factor at this Gateway Inn is off the charts.
The staff have all been great and very attentive. The best part? The rate is $ 59 per night (as of July 2014). That is anywhere from half to a third of what you could expect to pay for another hotel close by.
First of all, you cannot beat the environment around the inn. It sits right on the water and many of the rooms offer great views! If you are traveling with children, they place you on the first floor, which is a major help!
We have only stayed in the non-​remodeled rooms and they have been great! I have not had ANY issues with bed bugs and the bed has been very comfortable (extra fluffy down mattress topper, down comforter, and 4 down pillows). The only real bug issues would be a few mosquitos but this is to be expected sitting so close to the water.
The non-​remodeled rooms offer a bedroom, a small living area, and a bathroom. The bedroom area has a full-​sized bed, a side table, a la-​z-​boy recliner, a small desk and chair, and a flat screen TV sitting on a small dresser. The living area has a small couch, another flat screen TV, a fridge/​freezer combo, a fan, a small coffee table, and a keurig coffee maker with supplies. The bathroom is small but offers a sink, a toilet, and a stand-​up shower. There is ample closet space (2 long closets) and plenty of storage for belongings.
The inn is very quiet at night and offers a large courtyard between the buildings. The courtyard has a large grassy area and a huge gazebo. There is also a small covered area for smokers.
Overall, I would highly recommend this location to anyone (and I have to my own family).

Have stayed here maybe a dozen times in the last five years. Very nice, quiet place. Balconies overlooking the water (smokers take note) and a location to die for. I like to watch the ships go by at night… they appear close enough to throw a rock at… the cruise ships with all the lights. You can swim in the ocean at a small beach, pool right across the parking lot, gym, everything a person would want, all within a very short walk. Go fishing, if you want. Not a lot if choices to eat, but sufficient.
Quiet, safe, cheap, clean, location unbeatable at any price.
We love the place. If I had been attacked by bedbugs I’d be telling a different story. But that didn’t happen on our watch.
Stay and enjoy. Unless there are rooms available at the Navy Lodge on Coronado. That is the best place in the DOD !

PT LOMA MAIN BASE BOQ, ROOM 149
No one told me in two converstations I had to book this place that the cable TV was OUT, and that only local stations (about 7) were available. The desk help told us a story like it was the cable company’s problem, but obviously it was that someone was too cheap to pay for DISH or DIRECT, since the MWR center at main base PT LOMA had DISHNET with 100 channels.
ALSO, no elevator for my handicap wife? I thought it was law that all Hotels have elevators and ramps?
Rooms were older style and beat up. I stayed in ROOM 149 where the curtain rod was detached and loose. Also, the help? You would think that two weeks after a time change that the maids would at least of reset the clocks to the right time???
Best thing was the view, look out the window and watch the ships come and go…
CDRZ

The hotel is a little outdated but we absolutely loved staying here. The location was perfect, being north of the hustle and bustle of the airport and downtown. It is so close to everything and only 5 mi from the freeway. The service staff here was five star all the way, our housekeeper Clarise was so so accommodating and sweet. She helped make our stay even better. We were there for 3 weeks for my husbands job and we just loved it here. We will be back!

After attending a wedding reception on the base, I stayed here in room 4119 and got attacked by bed bugs last night and have a least a hundred bites all over. I was trying to not be a spoiled diva and wanted to know a little of what it was like be in the Navy. Now I remember why I stuck to my boojie hotels and avoid the cheaper ones.
The place smelled bad to begin with, the water would not stop dripping until we tightened it so hard the next person will not be able to use it without breaking it. I thought and hoped the sheets were clean enough but all the red dots on my body are saying otherwise.
My boyfriend complained about the rude service when he called to book but I don’t know if it was that bad.
Anyways, what I’m most concerned is that our Navy service-​people who usually stay here are subjected to these substandard conditions. Whether there are budget constraints or I was just really unlucky, I hope that something can be done to improve the facility for these brave people who fight for our country.

Located on the very quiet Naval Base Point Loma, you’ll have to be a Dept of Defense type to stay here.

The buildings are typical military style but the rooms are nice. There are newer remodeled rooms and some older ones. The older rooms have a small living area with sofa, small refrigerator/​freezer, microwave and TV, separate from the bedroom with its own TV. The remodeled suites have turned the living areas into small kitchenette areas (TV removed). You still have the flat screen in the bedroom. The kitchenette has a small refrigerator/​freezer, microwave, sink and cabinets. All the rooms have Keurig coffee makers and the little coffee pods.
The beds in all the rooms are soft and comfortable and nice puffy pillows. Of course you also have a desk and chair and another comfy chair for vegging-​out time. The bathrooms in the older rooms are small with toilet/​shower in a separate room behind a door. The sink is on living side of the door at the end of the hall (very small area). The remodeled rooms have a large bathroom with all features inside.
Many of your room neighbors will be students here for a temporary stay, taking classes on base. Permanent residents have their own separate dormitories a couple of streets over. The times I’ve been here, this place has been seriously quiet at night.
I’ve never had an issue but they say some rooms have better AC and heat than others. It seems all the remodeled rooms are fine.
For the price, you’re getting just what you need. For me, I only use the room to sleep, watch TV, use my electronics (free WiFi) and get cleaned up. These rooms do the job. Also, the location is perfect right on the waterfront. You’ll pay two to three times this much for a hotel right across the street.
The front desk folk are excellent and helpful. The rooms are always clean and the whole staff is friendly and responsive.

There were NO bed bugs here when we stayed on 08÷04÷13. Really nice suite size rooms and comfy beds. Ours came with a queen bed, refrigerator, microwave, huge hallway to closet and bathroom and two huge flat screen t.v.s (one in the bedroom and one in the living area with sofa). They have those complementary andes mint chocolates YUMMY! Very clean and we had a nice view of the ocean. I liked this one more than the Navy Gateway on Coronado.
I’d recommend staying here :)

Only stayed here one night, as everything else was already booked. The front desk staff was very friendly and did their best to find us a place to stay after our night here (we needed a place for 3 weeks) by calling the other Navy Gateways in the area and suggesting some extend stay places out in town. The room was very large and spotless. Our room had a separate living room area and a nice kitchenette in the hall to the bedroom area. The balcony was a nice feature and provided an awesome view of the ocean and Coronado. The bed was so so comfortable… it was seriously the best night sleep I’ve had in a while. Everything exceeded my expectations, especially for the price. Only downside was no elevator, but really it’s not that hard to walk up and down the stairs. Would’ve been nice to have to move suitcases, but not completely necessary.
So, overall,
Pros:
Friendly staff
Clean, large rooms
Cheap, for the area
Ocean views
Super comfy beds
Cons:
No elevator
No breakfast

Stayed here for fireworks as North Island and everything else was booked. Similar to the Main Navy Lodge off of Harbor. Loud at all hours, smoking everywhere, beer bottles and cups out front, party central. Not for me. Had to call the front desk a few times and no one came to shut the partying down ever. 59 dollars is a steal, and the location is choice, but way too noisy. My fault, I waited to long to book reservations in the area, so I paid for it for sure with no sleep. Most lodgings Government and Civilian these days have walls of paper and are noisy, but this place takes the cake. And as another reviewer stated bedbugs, I actually heard some folks in the hallway talking about the infestation. I guess I made it out alive, so I for sure wont be going back.

The rooms are actually very nice and comfortable. My only complaints are:
1. no continental breakfast
2. worst building set up EVER.
it’s built like a maze. they said they had elevators. i couldn’t find one. if you want to easily find your room, request for something on the ground floor, in front of a parking lot.

I would NOT stay here again. I stayed here to visit my husband in port here and paid 67/​night for the VIP Suite (with no a/​c.)
The night I arrived, when I checked in the young woman said that we were on the 3^rd floor and asked if that would be a problem. I said it was fine and asked if there was an elevator. She laughed at me and said «No!!!» I told her I didn’t think it was a strange question since I had to bring 6 bags up 3 flights of stairs. Either way, it was not going to stop me from staying on the 3^rd floor, I just wanted to know where the elevator was if there was one. As she was checking me in, I noticed she had «Rick» written down for the reservation instead of «Eric.» Even though when I made my reservation I said, «Eric with a C.» I guess that meant Rick.
Once I got my keys and found a parking spot (because as it turns out, the VIP suites get their own spot, that she neglected to tell me about.) and got all of my bags up the stairs, my keys wouldn’t work. I then had to go BACK down and get new keys. There was a different girl standing up front (Antoinette). I gave her my keys and explained I had just checked in and the keys didn’t work. So she starts typing up a storm and looking at my paperwork. She asks how to pronounce my last name, so I said it. She smirks and keeps typing and out of nowhere starts laughing. I said, «What is it?» And she ignored me. So I said, «What’s funny?» and the other young woman who had originally checked me in was up front at this point and I looked at her hoping one of them would tell me. Antoinette looks up at me, shakes her head, and looks back at the computer. I said, «Is something funny?» And Antoinette says, «Ye-​a-​sss…» and I said, «What’s funny?» And she says, «Do I HAVE to tell you?» and I said, «Yes, if you’re looking at my paperwork and laughing then it would be polite to.» She hands me my new keys and tells me to have a wonderful night. What the heck just happened?! When I got up to my room finally, it was 11 pm so I called the front desk to ask if anyone delivered on the ASW base so I could get dinner. Since it didn’t sound like the woman with the attitude problem, I asked her the names of the women that were working down there. As she’s spelling Antoinette’s name for me, I hear her laughing again in the background. I think there is something in the air in that lobby or something.
I was going to extend one night but decided to go somewhere else for my last night, and was so glad I paid an extra 50 to stay at the Holiday Inn across the street. When I went to check out, I see not only is my husband’s name still Rick, but our last name is grossly misspelled. I told the girl at the desk and she changes it but then puts in PO2 as his rank. Nobody ever asked me his rank, she just put it in there because she felt like it. That’s not his rank. I told her that’s not right and asked why she didn’t just ask me so she could get the right rank. She just kept saying «Oh. So sorry. So Sorry.» Finally I said, «Seriously… I’m just going to leave as long as I’m all checked out. This was a terrible hotel experience and I won’t stay here again.» I spoke to the manager on the phone the day before but obviously she can’t restaff a bunch of uneducated, socially inept employees all at once, if she even cares.
The beds were decently comfortable, but the rooms got stuffy at night because it was so hot.
The maid service was nice ON THE MOST PART except the B of a maid outside my room that announced to my mother I had beautiful eyes but could lose a little weight. Another strike against them. I’m not staying at NGIS for weight loss advice.
The TV in the bedroom worked randomly and would turn on about 20 minutes after hitting the power button, but wouldn’t turn on the rest of the trip.
Free wi-​fi.
Will never stay here again and will tell anyone I know going to San Diego my experience so they don’t get the same crappy service I did… Stay somewhere else and have a relaxing experience.