McQuaid Flooring

When Kevin gave us the estimate for wood flooring throughout our house we knew McQuaid is the company we wanted to do the work. Danny, Sergio, Fabian and Rafael were all part of the team who layed the floor down. Very professional and did a great job. Would highly recommend them to friends and family.

Could not be happier with the service I received from McQuaid Flooring. Everyone I’ve spoken with has been more than helpful, and maintained excellent communication throughout the whole process.

I had the tightest of schedules to work with, basically a 3 day window until we moved into our new place. Sean understood that there needed to be a sense of urgency to get the job done. I was skeptical at first but these guys actually delivered and completed the job to the highest standard. I would recommend Sean and the the team at McQuaid Flooring to anyone looking for a top quality installation.

We were trying to find the best flooring for our busy, dog filled house! First we tried LL and their quality of flooring just wasn’t enough for what we needed. We contacted Sean and he brought over a sample of the vinyl plank flooring that he uses. We were sold!
Sean and his demo/​install guys have been wonderful from start to finish, even with the minor hiccups you expect with every home remodel.
Even after 2 months after our project was finished, I called Sean and he helped me out! His customer service is worth the «extra cost» and we couldn’t be happier with the flooring he recommended for us.

Very unhappy with the way the flooring was installed… Kevin came to my home to measure the floor & saw that the stairs were flush… The company did not give me the option to install my stairs with a ¼″ lip on the edge of the stair so that every time you walk down them you almost trip and fall… safety hazard! plus they had to come back because some of the flooring did not go under the floorboards or baseboards… guess who had to pay for that ME to correct the errors on the stairs and it was another $ 1160…they wanted me to go and pick up the extra wood and charge me another extra $ 150…I would not recommend this company to anyone! I’m very disappointed…

Our family could not be happier! We selected an engineered hard wood flooring for whole our home and then started interviewing installers. Price and time requirements were both important in our decision.
From our first visit with Kevin, we were sure he was the right guy for the job. His enthusiasm and interest in customizing the installation in our home was inspiring. Then we met with Sean and the deal was sealed. We loved their energy and the fact that Sean and his dad started this business.
They took time to measure the job and they made suggestions that we ultimately implemented in our design plan.
They promised our nearly 3500 square feet of carpet & travertine would be removed and our new floors installed within two weeks — no weekends! They were done in 9 work days. Their guys were clean and on-​time which I appreciated.
They delivered on their promises and exceeded our expectations! I will gladly refer my friends and family to them!

Had flooring done by this company and attempted to get some boards replaced from water damage and they have never called back. I have called several times over a month because we were selling our house and they said each time they would get back with me and that they would send someone out. I heard nothing and ended up not being able to fix the floor in time. Would never recommend this company to anyone. I would recommend using a reputable company or a well known flooring business that can fix issues you have with the flooring.

I bought some luxury vinyl from Lumber Liquidators. I asked them if they knew anyone who could install it. They set me up with Abraham from McQuaid Flooring. He seemed nice enough. Gave me the pricing per sqft and told me they could simply reset the molding on my vinyl installation. He did insist on sending his parter Kevin out to measure.
Kevin showed up with my girlfriend onsite. Maybe he thought he could take advantage of the situation and bloated up the quote over 40%!
They were charging for things they weren’t even doing like an inside door, I have no inside doors in the living room. Oh and charging me $ 150 to pick up material where I met them at?! I had plenty of room in my truck, but they said «oh we can just take it».
After calling them out on all the bloat in their quote Kevin agreed to revise and resend. He knew I was on a tight schedule of 1.5 weeks. I never heard back from them even after several phone calls /​vmails.
Guys, JUST TELL ME YOU’RE NOT INTERESTED. DON’T keep your customers waiting. I lost 4 days on this. HORRIBLE — STAY AWAY

No call, no show for a confirmed appointment. No number picked up or returned my call. Complete waste of my time. Very disappointed bc the reviews seemed great.

Ethical, professional and excellent workmanship.
Mcquaid flooring laid floor on my first home in Carlsbad and is currently quoting the second home.
If there is an issue (which is rare) you can be assured that this company will step up and make it right. They are hard working and ethical in addition to an artisan when it comes to carpentry. If you need a company to do what they say that will and do the job right… Mcquaid flooring is your company.
Thanks Sean and Conner!

Awesome customer service and beautiful installation job! Easy to work with and fast. We are very happy with our acacia hardwood floors!

Absolutely beautiful job. Every thing is perfect. Can’t say enough good things. The workers were professional and nice. It was a three-​day job and it’s perfect thank you!!!

My experience with mcquaid from start to finish was outstanding, they are what customer service is about. The guys where on time in fact they were a little eary, they came in and got the job done in one day, they put down 854 Sq ft and I love it. Thanks guys

Great work guys. I had the team come out and install a floating engineered hardwood (bamboo) floor in my condo (about 500 sq feet or so) which was purchased from Lumber Liquidators.
The initial salesman (Kevin) came out and was quite helpful in making suggestions in how the floor would be laid out, and explained the costs in detail. Kevin has good experience and is quite knowledgable, sounds like he’s spent some time himself doing installs.
Sean the main field guy was a good communicator in setting expectations and getting the job done.
My only constructive feedback would be: need a bit more precision on scheduling. The total process ended up taking a bit longer than I would have liked to get the job completed. Also, as in most things — there are some ‘hidden costs’ in regards to the floor leveling compound that is required. This was explained to me by Sean but wasn’t discussed in detail by Kevin initially. However, they did warn me to keep my expectations flexible on this front as you never know what type of situation you’ll encounter once you ‘get under the covers’ and find out what type of foundation you’re dealing with.
All in all quite satisfied with the result. The floor looks great. It isn’t perfect /​floor creeks a bit, but it is MUCH better (look and feel) than carpet. I would recommend McQuaid Flooring for your project.

Sean’s company was referred to us by some friends who were also very happy with his service. He and his crew did a fantastic job with our floors and bathroom tiles (had a mishap with one of the bathrooms but was fixed right away). Sean’s a great guy and we’d be happy to give him our business again!

It has been six months since my installation from Mcquaid flooring. I am finally writing a review because I promised I would, but probably not to McQuaid’s liking. I deducted 3 stars for the following 3 reasons with the explanations under «Background story»:
–1, lack of transparency, integrity. Didn’t show us where our money went when being charged at the end.
–1, Actions didn’t reflect words. Verbal agreements were not met on possibly 3 separate occasions, but I could only confirm 2. One of them being the following reason.
–1, did not follow up to fix a small flooring issue after having met with Sean again a month ago.
Summary: I would not consider McQuaid again, will go elsewhere for flooring installation. I would only recommend McQuaid to people who will be home the whole time monitoring the installation and able to make sure all the T’s are crossed and I’s are dotted, even though Sean reassured me everything said will be done and that he works on homes without the owners all the time.
Background story:
So I wanted the floors done before moving in. Initially, the consultation was awesome, Sean was experienced, very informative, personable, gave us a run through of the whole process, seemed honest, and very busy. The pricing he gave us was competitive. In the end we decided to go with Mcquaid because they were on Lumber Liquidators list and a one year warranty.
Sean gave us a cash discount of $ 400 when we asked if he could give us a better price so we appreciated his effort. So in the end we owed him the same exact amount as our «cash discount» he gave us. The charge was for the supposed 4.5 bags of mix at $ 100 a bag that his crew apparently used. I was the one that brought it up asking how many bags of the mix had been used and he was caught off guard. So he fumbled between some words before he said «About 4 and a half bags but I’ll just charge you 4». Then he goes on to remind me to Unilocal them and mention the names of the «four guys who worked so that they each can get $ 100 bonus!» That was just suspicious if you see what I’m getting at.
Then I asked if they had cleaned my floors with the cleaners I bought and Sean repeatedly promised me they did and that the floors were «like new!» So the work looked good, no doubt. I didn’t return until the next day to clean the rest of the house and realized my shoes were picking up debris. Turned out the floors were not cleaned or like new as promised. At least, that’s not my definition of «new floors» with debris covered over the whole floor. There was saw dust all over from them cutting the flooring. And there were minor scratches on the newly painted walls, but we didn’t fuss about it because it can happen.
Fast forward 6 months, we had a loose floor board in the bathroom. I called Sean twice in a week with voicemail. Called the office, a lady picked up and Sean returned my call the next day apologizing. A week later he came by to check out the issue. He told me he’d get back to me by the end of the week with the day and time. I called and texted him the following week. It has been 3 weeks and no follow up. I was hoping that this time we interfaced for the fix, it would give me a chance to bring up the issues I had and for Sean to redeem himself from an initial 3 star rating, but it’s now its a 2 star… Enough said.

I just had my upstairs remodeled and purchased my flooring from Lumber Liquidators. Lumber Liquidators recommended McQuaid Flooring. The four installers were Cesar, Juan, Oscar and Chema. They answered all my questions before they began.
These guys arrived on time, spent the full day installing 3 rooms and a hall with laminate flooring and baseboards. To my amazement, the installation was absolutely spectacular. It was amazing what a great job these guys did. These guys were very professional, hard-​working, and respectful. I would definitely recommend this business for installation of flooring. Using them will put your mind at ease.

Sean and his crew are THE BEST. Personable, meticulous, and very professional.
Sean was incredibly helpful and worked around my schedule to help me choose engineered hardwood for installation in our home, even meeting me at a showroom at 6 AM one day.
We are really happy with the installation that Sean’s guys did— and we are pretty picky about the quality of work that is done in our home. Our living and dining rooms have a small step between them, and they matched the lines between the 2 rooms perfectly, which is tough to do. They also did great work with the flooring around our fireplaces. Absolutely flawless workmanship, and really cool guys as well. I would use them again in a heartbeat!

It’s my first Unilocal so I wanted to give it to the companyI work for im a installer for McQuaid flooring. I been in the flooring for 8 years work with other companies but nothing compared with McQuaid flooring im very happy sense the day I started with them and proud to help the company grow and let me grow with them so hope to see you guys when u choose to go with McQuaid flooring
Ps thanks sean and Connor McQuaid.

Sean McQuaid was referred to me by a local flooring company as I was shopping around for hardwood floors. I learned that I needed an installer to come out to my home to measure the areas I wanted hardwood installed. When Sean showed up to the measuring appointment, he was professional and punctual. Sean took his time with me as I’m one of those people who ask a thousand questions. After my appointment, I felt I had enough knowledge to make the decision on what to purchase.
I called two other companies to get quotes from. Each company’s bids came in around the same price but I liked how professional and knowledgeable Sean was during the measuring appointment so I gave the job to McQuaid Flooring.
From the time the installation crew arrived at my home to the time they left, they were very professional and truly showed they cared about my home and their work. I would hire McQuaid flooring again in a heartbeat. I highly recommend them. I have had nothing but positive interactions with McQuaid flooring from the time I first called them to set up my measuring appointment to the time they left my home after the install was done. My installation was done In October 2014. I just am getting around to writing my review. I will post pictures after I figure out how to do it. PS. went with Old Masters Products, the Garrison Collection II, Maple Espresso. They are beautiful!