Market Street Square

THANK GOD BECAUSE OF THEIR DECEPTIVE LEASING TECHNIQUES I WAS LET OUT OF MY LEASE!!! I spent a total of less than 30 days in this hell hole of a building. From a leaky toilet the day I moved in to a broken microwave to their INSISTING on a 2 hour window to make an appointments to replace their broken appliance, this place is the WORST!

Having lived all over the world, working for a hotel company, I have to say that this is the friendliest and most hospitable management office I have ever encountered at an apartment complex. Any maintenence requests are completed within a day or two, at most. And the building location is extremely convenient to the downtown area. Yes, there are the exciting details of city life here, namely the noise and excitement from the Gaslamp, and the prevalent homeless population. But that is the price you pay to live DOWNTOWN in a city. You must know what you are getting into when you look to live downtown. I cannot understand the negative reviews of this building, as my several months here thus far have been amazing. The apartments are in great condition, and are larger than any I have lived in. I rarely hear my neighbors, and everyone I meet from renters to the nightly security guards are so very friendly. The workout room and the pool/​bbq area are seldom busy. There is a 24 hour Ralph’s Grocery literally next door. Overall, I absolutely adore the convenience of these apartments, and would recommend them to anyone. I hope my time here in San Diego is a long one. :-)

Definitely a great place to live. The management staff are awesome. They know everyone by name and there are a lot of units here. The security guards are friendly and if you call them they always answer no matter what time it is. I’m surprised at how quiet it is here being so close to all the bars. It’s amazing what being one block away from it can do. If I ever don’t feel like cooking I just walk 2 minutes and grab some food. Or after a long day if I feel like having a drink I just walk around the corner and I’m there. This place is definitely a Hidden Gem… Pleasant, affordable and assigned parking spots.

I am shocked by the negativity on this page, they are from a while ago tho. We love living here! I was a leasing agent for 4 years and feel I am very picky of where we live. We have 2 parking spaces in a garage that is gated, a nice size one bedroom and we love the courtesy patrol at the front door. I always feel safe here and they know my husband and I by name. Whenever we have issues with loud neighbors (bound to happen when you leave in any apartment complex) it is taken care of immediately. As long as we are in san diego we will live here and I would absolutely recommend it to anyone. Great location right in the gaslamp and James, Lisette and Savanah are absolutely wonderful.

My experience living in Market Street Square was a decent one. It is a good value, priced much lower than other apartment complexes in the area. With that said, my experience moving out of Market Street was a nightmare.
I terminated my lease early and moved out at the beginning of April. A new tenant moved in before the end of April. It is now July 9^th and I still have not received my security deposit back, which is highly illegal. After a month, I contacted the office and was told that the manager, James, was the only one that could process my move-​out/​deposit check and he get back to me within the week. Two weeks later I had not heard a word, and called again. I was told that James had been out of the office for personal reasons and no one else could help in his absence, but he would get to it upon his return. A week after that I finally spoke to James and he told me the check had been sent «a while ago» and they would have to stop payment on the check. A week later, I was told they stopped payment on the check, but only issued checks on Thursdays so I would have to wait. A week after that, James lied to me and told me the check was sent on July 3^rd and I should expect it any day. Now, July 9^th, still having not received the check which was only coming from an Los Angeles office, I knew something was amiss. When I spoke to James he was quite rude telling me there’s nothing he can do, he doesn’t control the mail, and I would just have to wait. As you can imagine, my blood started boiling. Are these people familiar with competency or customer service? He was so rude, dismissive and unhelpful. I asked to speak to a supervisor and he said the accounting office would call me back and then he hung up on me mid-​sentence. Two hours later, the accounting office not having called, I called James back. He said «your check was mailed yesterday, never call here again». So, sounds like they are all a bunch of liars and James should be ashamed of himself. He claimed over and over my check had been mailed July 3, when in actuality, it seems it was supposedly mailed yesterday July 8^th. I still have not received the check, and if I do not within the next 2 days, I will be seeking legal action and reporting them to the BBB.
Avoid this building and property management company at all costs.

Not a bad place to live, Location is good, right down town and everything in walking distance. SWAT Team was called when I lived there and there was a lack of information about it but the office was generally quite helpful to your needs. Parking was OK but some people’s cars did get vandalized which was a worry. Overall the place was clean and if you needed work done was completed quickly. Be careful when you leave if you move here as I was charged for a extreme clean as if my wife and I had led the place in a real mess when we hadn’t. I wrote to the management company asked why this had happened and they refunded me the money but was a hassle.

This place was good enough for the money.
I don’t know how anyone feels they weren’t made aware of the SWAT team. I lived here during that situation and everyone seemed to know. You needed a police escort to and from your apartment. There was blood on the sidewalk where the guy was shot. There was also a reporter camped outside for 2 weeks. I couldn’t even order a pizza without that lady’s card being delivered with my pizza…
Safety I didn’t let my wife go into the garage by herself late at night.
Repairs. My shower walls were disintegrating… despite several requests it was never repaired. My dishwasher *never* worked right. Despite a bunch of requests it was never fixed. I washed my dishes by hand my entire stay there. My toilet was always having issues… despite all of the requests to fix it and all of the wasted water it was never fixed… the guy would come and jiggle the handle… nothing else…
The worst issue was maintenance guys coming into my apartment with no notification and unlocking my door after only one knock. Several times I would be *IN MY UNDERWEAR* trying to stop the door from opening. They would always try to *force* their way into my apartment. I complained to the apartment management several times, but nothing ever improved.
I had one situation where an electrician forced his way past me into my bedroom and turned off my power at the breaker to my computer. I work from home… Luckily I had a UPS on my computer otherwise I would have lost hours of work.
Cable. They sold the rights to the coaxial cable to some satellite company, so you can not get the 100 Mbps cable modem connection here. You can get the 23 Mbps Uverse connection or DSL.
Parking. People will park in your spot. Security will make *YOU* park outside if they can’t find another spot inside. They never tow anyone. Why do I have to deal with the hassle of parking on the street? The person (in a spot I’m paying for) should be forced to park on the street (or get their car from the tow yard).
Despite all of that I think it was an OK place for the money. Location, location, location. If other places downtown are out of your budget this place might be good enough for you too.
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Edit: I’ve received a few emails on why this review is a 3 star and not a 1 or 2 star. I’ll try to be clear on why I think it is worth 3 stars. It comes down to money and location. The location is in Marina District and it’s close to the Gaslamp District. Everything is in walking distance. If you work downtown or work from home you do not need a car (something rare for California). It’s next door to a 24 hour Ralph’s, a 24 Hour Fitness, there is an Urgent Care in the building, and Horton Plaza is next door. There are lots of restaurants, bars, and clubs. There is a ton of public transportation (including the Trolley, Coaster, and Surfliner) and shared transportation (car2go). The parking spots are big — some of the places downtown want to charge you extra for a bigger parking spot. As for safety — it’s downtown. I lived downtown for years. Even if you spent millions to live in one of the nicer buildings you still have to deal with crazy (sometimes violent) people not on their medication. If you walk around late at night you’ll see some weird stuff and may even need to call 911. If you do encounter the occasional situation 911 will have first responders to you within a couple minutes.
If your budget is $ 3000+ a month there are definitely better places downtown. For around $ 1500ish a month I think it was the best «value» of the apartments I looked at.

I really don’t understand the reason for such a low score. I am coming up on a year living at Market Street Square and my experiences with the office and facilities have been nothing but positive. I have lived at over 5 apartment complexes throughout San Diego over the years and can honestly say that James, Melody, and Lisette (who all work at the front office) provide great service to residents and are all around nice people. Maintenance requests are answered quickly (same day from my experience) and the complex is kept clean. For those complaining about noise… this is something that comes with living in a downtown area. The Gaslamp area is a few blocks away so sometimes there will be street noise. I am in bed by 9:30pm every night during the week as I need to be up at 5:30am for work and have not had any issues. I have not had any problems with neighbors being too loud thus far either. It is worth mentioning that there are plenty of older residents who have lived at Market Street Square for years and seem to be doing just fine. The location of the complex is great as you can walk across the street for pretty much anything…24 hour Ralph’s, Horton Plaza Mall, 24 hour Fitness, plenty of restaurants, etc. As someone who has lived all over San Diego I highly recommend this place.

Love this place. Secured Entrance, Gated, fully enclosed garages, spacious apartments, great company, and the location alone gets 5 stars. On site staff and security, surveillance cameras is an added safety precaution, 24 hour maintenance for maintenance emergencies, New manager is taking all the right steps to make this place an amazing living experience. Updates to the esthetics is underway as well.

I’d like to reiterate what another reviewer said: SWAT activity in the complex and no notification. Addressing the issue shortly thereafter would have been appropriate. Market Street Square did nothing to make sure it’s tenants were at ease after a traumatizing experience. I won’t get in to details, but suffice it to say it was traumatizing. I had no problems with the management. There was only one staff person who was a bit short most of the time but Lizette was really nice and always willing to help out when needed. You get what you pay for here. It’s not one of the nice, hip, downtown apartment complexes you may be seeking. It is an old building with «updated» 80’s décor that has outdated amenities. The gym is not nice, the pool is about three feet deep and let’s be honest — there are a lot of unstable individuals living here. I experienced several situations in this complex that made me extremely uncomfortable. I really liked a couple of the security guards there — they were very friendly and always socializing with the tenants. There was one in particular though, who spent his time with his nose in his phone — which was particularly unsettling after the a fore mentioned SWAT team incident. I know the place is under new management so perhaps some things have changed. I really hate to write a bad review but I just want people to be aware what they’re getting themselves in to. The location is AWESOME — and for us, some of the wackos and weird incidents were partially worth it. Our apartment was pretty nice and somewhat updated.

I have been here for about 5 months now and decided to write a review. I love this place. The other reviews are pretty ridiculous. If you have a car there is a chance it will get broken into no matter where it is. Don’t leave anything valuable in your car. If Swat is called to the apartment I don’t think they make a public service announcement to warn everyone (including the bad guys) that they are there. The management has been nothing but great to me. They have worked with me when I needed them and defended me when some crazy lady said my dog was barking nonstop. I left a video camera in my house to see if he barked when I was gone and he sat in his house and slept until he heard my keys jingle at the door and he just stood up silently. As for the noise, well if you want to live downtown there is going to be noise. You’re not on the 60^th floor of a skyscraper but you are on 3^rd and Market. If its to loud get some earplugs instead of complaining about it on Unilocal.One thing no one mentions is how clean this place is. Everyday I see staff cleaning the gym, the hallways ect. I have yet to see an overflowing garbage can or some kind of mess. I am a happy guy living in a great place with great management.

If you want your car and your spouses car broken into and even stolen, move here.
If you want to live in a place where the manager never notifies its tenants about the car thefts and car break-​ins that happen in the locked garage that tenants pay for, move here.
If you want to learn about the previous car thefts and break-​ins that have been happening for several months from the security guard who you are filing YOUR CAR BREAK IN with, move here.
If you want to hear, several months later, that garage door openers have been stolen and the codes for the garage door openers have NEVER been changed even to this day to ensure that people who do not live here have access to the building, move here.
If you want to have an apartment manager who doesn’t care about the safety of the tenants, move here.
If you want to live in an apartment complex where the elevator inspection and safety check is 9 months overdue, move here.
If you never want to be notified that there was SWAT/​police activity in your apartment complex and rather hear about it on the news, move here.
If you want to be called a liar, be lied to by the apartment manager and not be given any answers about what is being done to ensure the safety of the tenants, move here.
If you want an apartment manager who lies to cover up her negligence and the negligence of the larger company G&K Management Company, move here.
Here are is a link to an article about the management company
and a link to Unilocal reviews about other properties that G&K manage (management company of Market Street Square Apartments)

When I moved into the building in 2009, I was told my the leasing agent that this was a quiet complex that was filled with law students, nurses and doctors. The first year I lived there, I loved it. My building was quiet and I rarely heard my neighbors. In Fall 2010, a got a new upstairs neighbor and I have been in hell ever since. Not only is this person loud and obnoxious, she has people over every week that yell racial slurs and expletives and play their music ridiculously loudly! I have complained to the leasing agents several times and they have told me that they would warn the upstairs neighbor to tone it down. The upstairs neighbor stomps around her apartment, throws things on the floor and also insists on having loud sex Wednesday-​Sunday mornings at approximately 3−6am! For someone that works 50 hrs weeks and goes to school part-​time, it is beyond annoying to be woken up so early in the morning. I have asked the upstairs neighbor nicely to cease and desist as she is making too much noise during quiet hours, but she refuses to either move her bed to another part of the apartments of stop screaming while having sex (seriously it’s gross and uncomfortable to be woken up that way). I have again talked to the leasing agent about the noise and she said «that she couldn’t do anything about the issue, even though the noise is being made during quiet hours.»
This place is a joke. Market Street Square boasts a quiet living space, but they don’t back it up. Save you money people-​I would pay a few hundres dollars more to live in a place that isn’t swarmed with military d*uchebags and their loud whore girlfriends and have to answer to leasing agents and apartment managers who don’t live up to their word.

I have lived at Market Street Square since Aug 15^th 2011 and I just love it. It is well kept up and the people in the office are just great. Most people who live here have been here for many years. So to me that says something good.
*****Now for ATT Uverse ******** If you are moving in DO NOT use them. They suck big time. The rep hounded me for weeks to sign up and then when we did I could never get hold of her. They do not connect your tv properly and when you ask them to come back — Well forget it. Our reps name is Yesena and the guy that installed our cable is Tony Guevara. They both gave me numbers to call them on but they always go to a voice mail. Now 4 months later we still cannot watch our TV properly but have given up. I can say for sure we will not renew with them when our year is up and once again strongly advise others to save themselves time and frustration.

This place is ridiculous! Sure its got a pretty good location but the accommodation and customer service is terrible.
So my husband and I ended our lease around 6 months ago and decided to pay Market Street to clean our apartment and repaint it back to the white it was before moving in. After several months and numerous calls of why our $ 600+ check was not coming out, they finally cashed it. I would think that a company would want their workers to be paid as soon as possible for their work. To me this just seems rude to not cash such a large sum of money as soon as possible.
The accommodation to this place is a joke. Sure they say they have an entertainment area, but its gross! The furniture looks as if it’s gray and dirty. They keep the remote to the tv and have you check it out in the office. Why are the renters being treated as if they are kids? Are we not responsible or adult enough to put back a remote? The gym is tiny and always dirty. I had to go to the office and tell them it needed to be cleaned. There were sweat stains and large amounts of dust on all the equipment every time I went in. Some of the renters there are a little strange too. I once had a fellow renter ask me and my husband if I had any money she could borrow. It was very uncomfortable. It was almost like hearing from one of the several homeless people that hang around outside the building everyday. The building itself is getting old and needs a makeover. The hallways have tacky paintings and wallpaper up. The worst accommodation in my opinion is the laundry room. They have a curfew and you must have your laundry done at this time otherwise they will lock the doors and you can’t get them done that night. I’m sorry but some people work nights and can’t get around to cleaning their laundry right away in the morning. Why can’t a person do their laundry in the middle of the night if they want?
I would never recommend this place to anyone!