Magic Touch Cleaners

Its mostly my own fault but I’m still kinda sore about it, I brought some pants in to be hemmed, their tailor only works there two days out of the week, I gave the woman working there the pants and she marked where they were suppose to be hemmed. When I picked them up and tried them on it was way too short, stick to dry cleaning with this place or wait for the actual tailor.

I’ve been here before to dry clean my suit and had a wonderful experience. Last week, I dropped off the same suit to be dry cleaned. I told them about a stain on the suit and asked if its possible that something could be done, and if not, no biggie. They said they would call if they couldn’t dry clean the suit. No call, so I assumed it was all good. Came in today to pick up and they didn’t dry clean it at all. Very unhelpful. A call would have been nice next time.

Magic touch dry cleaner is one of the best and well known dry-​cleaning in North Park; reasonable price, being on time and great customer service are making this store unique. I like they use detergent environment friendly for washing and dry cleaning. This is store was the only place that could remove the wine spot on my pants. Thanks Mike

Best cleaner in mid-​city. It’s reasonably priced and the owner is great. Recommend you give it a try if you live in or near Kensington.

It’s hard to give a dry cleaner a bad review but I’m appalled at the professionalism displayed at this business. My most recent visit I had a pick up day of Wednesday. I came on Thursday and found no one in the business with the door open. I rang the bell several times for 5 minutes. I left and came back the following Monday. Same thing. No one around. Finally I came back on Tuesday thinking I would get the opportunity to express my frustration having to make the trip three times but that wasn’t the case. The woman at the counter was on the phone with her boyfriend the entire time. She had to ask my name two times and couldn’t find my clothes until I pointed them out because she was distracted. You’d think she would hang up and help the customer but instead she continued her conversation as if I was bothering her personal time.
Sorry Magic Touch, you’ve lost a customer and patron. I’ll be finding another cleaner for future business.

The gentleman took my two coats to clean overnight, for Christmas, and extended a discount to me even though I actually didn’t qualify for one, as I was a first-​time customer. He was more than courteous– we had a wonderful conversation as he got the order ready for me. This is the sort of business acquaintance that will have me coming back to the shop, without question. The coats were cleaned perfectly, and the entire experience was very positive. I recommend the business very highly.

Really friendly people and dry cleaning at affordable prices. Will always try and make things work for you — glad to have this place in Kensington.

I’m really happy with this place. Their prices are reasonable and if you need your items completed a little earlier than schedule they do their best to accommodate.

Our previous experience is no longer relevant. We used their services again today. They accepted a hockey jersey, which is a challenge in itself, and they had it ready 24 hours before we needed it. The manager drove the item to the seamstress for completion to expedite the process and was extremely kind and apologetic when my boyfriend went in today.
We’re both so happy and will definitely continue to give them our business.

Made a mistake, but had great customer service to make up for it. That’s what makes a difference.

Excellent service! I needed a suit of mine dry cleaned quickly and Magic Touch came to the rescue and had it cleaned and ready to go over night! Superior service and quality, I highly recommend!

I Was leaving for a trip out of town. I forgot to take in my shirts on the date I originally planned on. I called magic touch on Wed. mid day and they guaranteed my shirt would be ready the next day. I will say they have gained a new customer and it doesn’t hurt that they are only a couple of blocks from my home.
Thanks Guys

all okay!

First time going to the cleaners been to many others but this one by far has given me the best costumer service thanks Mike

I love Magic Touch Cleaners. I will never go to another dry cleaning place other than this one ever again! Great work and best customer service you could ask for. Mike (owner) is very nice and friendly.

Great Service and affordable prices. Tried few other places but got the best service here. Super Friendly and Professional.
Thanks again

DO NOT GO HERE! I brought my expensive 1200 thread count Egyptian cotton down feather comforter to be DRYCLEANED. I told the guy behind the counter that I wanted it Drycleaned as it specifically states on the label «Dryclean only».
Later that day I walked down to my local laundromat to wash some larger items that wouldn’t fit in my own washer and dryer and who do I see?! There’s the guy I dropped my comforter off with in the laundromat down the road from his drycleaner with my wet comforter fresh out the washing machine! He doesn’t realize it’s me when he asks the girl who works there how long to throw it in the dryer for! I caught the guy red handed! He would have charged me dry cleaning prices for a $ 4 wash that I could have done myself! When I confronted him and told him he was holding my comforter he was shocked to see me and didn’t know what to say. He had a stack of other items that he was also washing. Needless to say this guy SCAMS his customers!

So glad I found this place. My clothes come back looking great and they extended the life of a couple of my blazers by adding elbow patches in fabric I brought in. Trust my suits and special need clothing to their care.

Picking up my wedding dress now!
I put my dress through the ringer with dirt all over the bottom, and a tear on the side. Mike worked his magic and made it look brand new!
Great customer service as well. thank you!
I’m excited to wear it for my anniversary :)

Always have to wait for clothes even though you got a call saying the clothes are ready.
I felt I was asked too many questions… maybe it’s because of the waiting?
My clothes are expensive, the tough to clean stains were still pretty much there, As well as small little scuffs/​rips on the pant legs which were not there before.
I mean if you live down the street and don’t own nice clothes I probably would support «Magic Touch Cleaners»
Never again will I go to this poor establishment
Thanks for a whole lot of wasted money and time
…JS