Lutz Tires and Auto Repair

When I come here, I feel like I’m treated with respect. I can’t say how much I appreciate this as I often feel like when I go into a car service place, I have a giant target on my head that says «scam this woman.» They provide excellent service at a very fair price. I’m a customer for life.

A Gold Star for Lutz Tires! Today I went in with a low rear tire. I was expecting to need a new tire, but Mike found a nail in it and it was fixed before I finished reading the paper. I had also mentioned needing a battery for my MB car key fob and he said he could order it for me. While I was waiting, Mike called a parts place, had the batteries delivered and installed them for me! Wow! I spent less than $ 50.00 total today but was treated like a special customer. The one thing I have noticed in the two times I have been at Lutz is how many women (alone like me) are in this shop. I think it says A LOT about how trustworthy and honest these guys are… so heads up girls! Go here first for your car issues…

Went in to have an alignment done on a ’14 Focus ST after messing alignment up at an autocross event. Went to Lutz on the recommendation of my brother in law who had his ‘race’ alignment (an alignment done to custom specs with driver sitting in the car so suspension is loaded) done on his street/​track modded Miata. Mike, the manager, was great, courteous and knowledgable. The alignment tech, John, was also great and knowledgable. Their equipment was nice and current. My car was barely out of spec on one corner, and has no camber adjustment, so pretty easy job. However, I’m extremely picky, and my steering wheel was off a degree or two when I brought the car in. John nailed it. Car is perfect. Tracks straight as an arrow, handles great, and steering wheel is perfectly centered. I’ll be returning to Lutz Tire. Thanks, guys. Capt Geoff Q.

I went in to get a tire patch, they had me in and out in about 25 minutes and it cost $ 20. They seem pretty professional, and didn’t try to convince me I needed a new tire, which is what I was afraid of.

I got new tires from Lutz on the recommendation of a friend that had a car shop. They did great, but what was really awesome was what happened after that.
The tires were slowly leaking about 4 months after purchase. Needing air about once a week for the back left and once a month for the back right. Really annoying and long enough after purchase that it wasn’t a sign of poor workmanship. I brought it back to Lutz and they fully reworked both tires to ensure all the beads were done correctly. The cost. $ 0. With a problem as long after my purchase as that, they could have said it was something out of their control and billed me. But they didn’t. Awesome service.

After reading Unilocal reviews I brought my VW EuroVan in for an alignment. Mike is Professional & helpful, his prices are competitive & I believe Doug cares as much about the quality of the work he does as I care for my EV! This shop was definitely worth my 28 mile drive. Right now I’m pretty pleased with myself, & that’s something that doesn’t happen often when I’m dealing with auto repair guys!

.Trustworthy excellent knowledgeable. This establishment is is a go-​to mechanic for everything from oil changes and tires, to a burned out light to a complete engine rebuild. Competent work, a handshake guarantee and Gary is an expert Mercedes Benz mechanic
of which I an an owner.
They will not do unnecessary work and will explain different problems with your car.
I cannot recommend this business more highly.
JAMES INGOOL
SAN DIEGO, 92 102.

Got a blow out on freeway and called Mike. Brought it in and fixed immediately… great service and timely repair. .thanks Mike

Great customer service, extremely friendly, fair prices. Basically all I need for tire service.

This place is great. I’ve gone here for flat tires and recently new tires. Each time I’ve gone in service was very prompt and professional. For the new tires I had installed today I was in and out of there within 30 minutes.

I went to this place because it had great reviews but i had a bad experience. I went for an oil change and I had to wait 3 hours because they were a lot of cars and you can’t make an appt. The price was $ 43 for a regular oil change. I went pick it up but I knew something was sketchy. After two weeks I went to another mechanic because I need to check something else. Turns out that they did not change the filter. The mechanic showed me the prove that it was an oil and they did not do the oil change correctly. Also that I had a oil leaking which they never told me about it when I went to pick it up I went to get my money back, the manager ask for prove and gave him the filter they put in the car. With no words or apologies he just gave me the money back! Never returing here again BE CAREFUL

So, I’m not really sure what happened with the shop over the last few years, but I am officially DONE with them. When we first moved out here we had a flat tire, and Lutz was phenomenal. They fixed the tire, gave us a reasonable price, and overall were super nice. (This was about 4 years ago.) Things got sort of sketch after that.
We had an issue with our radiator. Lutz replaced it with a brand new radiator, or so we were told. When we got home my husband noticed the radiator was really beat up. One guy told us that they had to bend parts of it to get it in, but it definitely looked used. After a lot of back and forth, someone in charge admitted that they had not been able to locate a new radiator, so they put a refurbished one in. That would have been fine, IF we had been told that was the plan. We paid for a brand new radiator, and got a used one.
I wasn’t sure I wanted to go there anymore, but my husband still felt comfortable with their automotive knowledge. Another tire issue, and they fixed it fast, so we were happy. Then things got unacceptable.
We had a double coolant leak, and somehow the car had no oil in it. The mechanic said we needed to replace a few different pipes, which we did, but that they didn’t know why our car was out of oil. He suggested the car *might* be burning oil, but that I should just keep an eye on it. I was not asked about my preference for oil when they did the oil change. I wasn’t shown my «dirty» air filter, I was just told that it was extremely dirty and needed to be replaced. I found out later that my husband had JUST replaced the air filter, so it definitely wasn’t dirty.
I recently called because our car was randomly down a quart of oil, and my husband said he was worried we were burning oil. I called and the guy who answered the phone was extremely rude. He didn’t ask what kind of car I had. He didn’t ask when my last oil change was. All he did was tell me that it’s completely normal to be down a QUART of oil between oil changes. How did he know this? Is it okay for ALL cars, regardless of size, to be down a quart of oil?
I called a second time and spoke to someone different, who informed me that begin down a quart was BAD and I needed to bring it in ASAP. I’m sorry, but which is it? Is it not a big deal, or is it an emergency? The second person also had an attitude with me. I told my husband I refuse to take the car there anymore. I’m not getting consistent explanations from mechanics at Lutz, and it’s clear they treat people who aren’t knowledgable about cars differently than those who know about cars.

Hands down the best place to get and alignment in San Diego I have tried many other high end alignment shops and they can never get it right to the specs I need.
You can not beat the price for the amount of special attention to detail down to last degree
Excellent customer service!

Went here to get my alignment done. My car now drives straight, whereas before it was always steering to the right.
I noticed a weird noise in the back every time I went over bumps, but Mike let me come in first thing in the morning and the problem was promptly fixed :) turns out it was just a loose bolt.
I would definitely come here again and would recommend it to my friends!

Straight up. Mike is a really good guy and honest. Was referred here by a friend and now extremely happy I was. I will keep bringing my cars here for sure

My friends and I have had great experiences here. They’ve been accommodating as far as letting us sit in the car while we get alignments, have experience with performance cars, and Mike seems to care about getting to the bottom of problems.

I was referred to Lutz by a friend who takes both his work truck and personal car. The first time I went to Mike was to have my rear brakes replaced. He did a great job, at a fair price.
Last Saturday I took my car to Evans Tires, where I’d purchased a complete set of tires last year, to have them rotated and to check a noise that I thought was tire tread. Turned out the bearings and hubs on my back wheels were messed up. Evans quoted almost $ 1k. I picked my car up at 12 and had it to Lutz by 1:15 (before they closed at 1:30). He called me Monday morning and confirmed the issue, but quoted $ 500. Not only did he fix the bearings and hubs, but also my emergency brake which was sliding a little, at no extra. And it was done by 2pm.
Bottom line, Mike is a good, honest mechanic. You don’t find that often. I won’t ever take my car anywhere else.

These guys are awesome. My mechanic told me about this place and I took my car here to get a custom race alignment. It was quick, precise, and inexpensive. They let me sit in the car when the alignment was being done. It took them no more than 45 minutes to finish the work. Their mechanic was friendly and informative. And it cost me 80 bucks for a 4 wheel alignement with custom specs. Not too bad. I will definitely be back here in the future.

Lutz Tires has been incredibly helpful with a tough repair. After PepBoys botched the repairs on my Jeep’s rear-​end, Mike was incredibly helpful in getting the job done right and for the best price I could find. They work for fair rates and aren’t jacking up the price with mythical time estimates. They answer your questions and show you what you need to see in order to make your decisions.
I HIGHLY recommend Lutz Tires and Auto Repair for any job big or small.
Thanks guys.

Time for an update. Just wanted to give a shout out to both Gary and Mike. Between the two of them they keep my families cars running great. Both a Toyota 4Runner and a 1979 BMW 320i. Gary was able to fix my 320i’s odometer and get it working correctly, he also went through the car bumper to bumper and told me what needed to be done for safety, which I did.
I just can’t say enough about the quality and care that Gary puts into his work, and he always does a little extra to make sure you got your money’s worth.
Lutz tire is definately an asset to the San Diego community not only in ability and value, but in the one asset that if you don’t have in your Mechanic nothing else matters-‘trust’!
I just hope that Gary doesn’t retire for a long time.