LTM Auto Sales

I bought my beautiful Hyundai Santa Fe from ltm and I love it! Chris was awesome and very helpful! This is my second car I have bought from them and I have no complaints!

Please save yourself some time, money and energy and DON“T GO TO THIS PLACE! They are unethical and do poor work – they quoted me one price to paint my car and when I came a week later to pick it up, they wanted to charge me a lot more. Not only that, but they did not accept credit or debit cards! Who carries around thousands of dollars of cash? They should have told me from the very beginning that they only accept cash so I could have came to pick up my car with the money. There’s also NO SIGN that they don’t accept card.
The paint job was HORRIBLE! They didn’t cover the chrome parts so there’s paint splatter all over the chrome parts.
STAY AWAY FROM THIS PLACE. THEY WILL RIP YOU OFF AND RUIN YOUR CAR!

We bought a car from LTM and were very happy with the transaction and the car we purchased we have a complete understanding that we are buying a Used car and most used cars are sold as is. Just because they are the dealer doesn’t mean they can foresee whats going to happen to a vehicle its the buyers responsibility to check it out too

i wish i could put negative stars. worst company ever.

Hey LTM auto sales, I heard what you did. You repossesed a girls car for being 2 weeks late because YOU would not accept payment from her sister while the financed customer was in the hospital? it was her FINAL payment and you rejected it because you wanted her to come in and pay herself? Who told you it’s OK to repo a car for being 2 weeks late? Who told you it’s ok to create the condition of being 2 weeks late by not accepting a payment? Sounds to me like you’re looking to suck every drop of money out of this young lady as possible now that the car is about to be paid off. Now you’ve made her incur a bunch of charges and fees she can’t afford so that you could make a few more bucks. Well it’s crooked and i hope she sues the heck out of you in civil court for the damages you are causing A DISABLED YOUNG GIRL.

I have been going to the LTM Dealership and Auto Body shop for years. The owner is a generous and loyal man who is always willing to accommodate to a customer’s needs. I have been going to the LTM business for about seven years now and they are always a great help. When it was time to buy my daughter a vehicle to use for college, I immediately went to the LTM dealership with the hopes of getting a great deal and good customer service. I purchased a 2007 used Chevy Trailblazer that was in great condition with a couple scratches on the rear side door, which the owner was willing to fix without hesitation or charge. I have purchased other vehicles for my family members from other used car dealerships that were in mint condition, but dealt with horrible customer service. I have encouraged my friends and family to buy their vehicles from this place because I want them to know that this is a place where they can be taken care of instantly. In response to the previous posts, I do not believe that the LTM dealership or the owners themselves would do such things as said by Karyn M. I find it ironic that a grown woman with a daughter would allow herself to write a post in which she is cursing due to her «frustration.» I write this review with eagerness because I spoke to the owner myself regarding this woman’s post because I was astonished when reading it. The owner explained that he could not understand why she would write something so inaccurate and false with the fact that he did everything he was needed to do. He had never experienced any bad reviews in all his years in the business, which he explained had totaled 25 years. The owner/​manager is a wonderful man with a dedicated wife who are always willing to answer questions and explain their purposes step by step to the customers so that they may not feel lost or confused along the way. I have purchased three of my cars within the last seven years from this dealership and I have never faced any problems or setbacks. I encourage all people to visit the dealership and to discover for themselves what this dealership is truly about.

I do not believe I have ever given one star to any of the places I have reviewed. If I have, then there is a damn good reason. In this instance I do not want to give even one star. Let me preface this review by saying, Do not purchase a vehicle from this dealer. I should end my review right here but in all fairness I will expand.
We purchased a car for our daughter at the end of September. We got a pretty good deal and we were so happy to finally find a decent car. I was ecstatic to delete craigslist,
and all the other car search sites from my browser. Several days after my daughter began driving the car, the breaks squeaked. I mean really really squeaked in an embarrassing way. We took the car back and were told the brakes needed «adjusting». After the «adjustment», the vehicle seemed to be fine until a few weeks later. We ended up taking the car back several times for said, «adjustments». Finally we conceded and took it in and had the car actually «adjusted», figuring it wasn’t worth our time and frustration to continually drive back and forth to El Cajon. This past Monday, my daughter had an interview she was very excited about and felt sure she was a shoe in for. The interview was at 8am in downtown La Jolla. She left the house at 7am to allow for traffic. The house phone rang at 7:30. She was extremely upset. The car was shuddering and she was barely moving in downtown La Jolla traffic. She managed to get over to the side of the road. My husband drove to meet her and the car was definitely undrivable. She missed the interview. Anyway, my husband called triple A and then the warranty company to make sure that if we used that towing company to have it towed to one of the approved mechanics of the warranty company’s choice, that the car would be covered. The warranty company indicated that our information had never been submitted. This dealership never submitted any information. My husband then called the dealership who apologized and said they had sent in the information and they would call to work it out. The car was towed to a place on Miramar road. My husband called the warranty place again to discuss options. Again he was told that the company never submitted any information. He called the dealership again and the owner/​manager said he would «work something out» to pay some portion of what needed to be repaired. My husband left the car at the mechanics and drove to the dealership to discuss the mechanic’s quote. When he arrived, the owner/​manager stated that the dealership was not responsible for any engine problems nor was the warranty company. My husband was furious and asked if the warranty company had even been notified. The owner/​manager said he would send in the information tomorrow. Tomorrow? 12÷8÷2009? The car had been purchased 2 ½ months ago. what the fuck?. The owner/​manager became belligerent and my husband became a bit verbal as well. Thankfully he left the business, or I would likely be writing a review of the County Jail. As he left, he told the owner/​manager that the Better Business Bureau would be called and the asshole said, «Good Luck». I wish we had perused the internet to see the company’s rating. First, they are not a Better Business Bureau member. Second, they have had two complaints in the last 36 months for contract disputes. We are going to contact the Better Business Bureau most definitely.
Please do not shop for a vehicle at this dealership — ever!