Louis E Chesner, OD

First time visit and will continue to go back as needed! Staff was friendly, very helpful and knowledgable! Dr. Was also very friendly and patient. Large inventory at a very reasonable price.

I had a great experience as a new patient. The eye exams are more comprehensive than the ones that I’m used to which is nice because it feels like they really care about the health of your eyes. Dr. Chesner is also very nice and friendly. I felt like a guest in his home and I didn’t want to leave!
The office itself is beautiful. Love the architecture design and wooden beams! Very nice feel for an optometrist office. I’d highly recommend :)

I’ve seen both Dr. Chesner and Dr. Rosenblatt. I have had pleasant experiences with each. Overall, I would recommend going here for the optometrists themselves.
Recently, Dr. Rosenblatt went out of her way to try to find out what was going on with my night vision (seeing double lights). She did so many different formal and informal assessments to truly pinpoint what was going on. On top of that, she walked me through each assessment and was honest and informative. I had a very pleasant experience with her.
On the flip-​side, the staff is not very pleasant or accommodating. There are two receptionists that I have seen in the last few years. Most often it is this young brunette woman. She seems like she just dislikes her job and isn’t afraid to hide it. She has that pleasant smile, but inside she’s thinking about just walking out. It’s truly annoying every time I am forced to speak to her.
The pay specialist, an older woman in the back, show intermittent attitude towards customers. Sometimes she is so friendly and willing to help you financially. On other days, she also appears to not care about your situation, experience, or overall satisfaction.
Again, the optometrists are amazing. I’ve given them 3 stars more-​so for the staff attitude and overall experience from entrance-​to-​exit.

I checked this place out because it was right down the street from my house.
I will start off by saying Dr. Rosenblatt is awesome. Very thorough in explaning what she is doing and what they’re looking for when they’re performing their examination procedures. Their tests seem to be more involved than your typical asian optometrist. She was able to identify that I was not shutting my eyes completely while sleeping and is reasonable with the practicality of your use of contacts/​glasses. Overall, my experience with Dr. Rosenblatt was very pleasant. Probably one of the best eye examinations I’ve been given.

The receptionist and optometrist I dealt with at this office are rude, uncaring, and condescending. I recall mentioning to the optometrist that I had very dry eyes and she simply ignored me and gave me a prescription for new lenses. The receptionist made me feel uncomfortable as well, as she tends to give lectures when talking at you. I did not like that. I have also requested to have my prescription given to me, but I was told that in order to do so, they would have to mark it as ‘Expired’. Overall, I felt as if I was taken advantage of, felt disrespected, and will never go there again.

We’ve had ok visits with Dr. Chesner generally. Glasses are on the expensive side, it sounds like people have a difficult time with their co-​pays for contacts, but we liked the location and smallness of the office.
But we recently called and scheduled two appointments for the next day, and left in the middle of a work day to attend it.
When we got there, the receptionist informed us they were too busy and had written the appointment down wrong, and to «come back again tomorrow» with a «sorry but not sorry» attitude. The other two receptionists acted as if we were invisible.
Why does this office need three receptionists, none of which know how to handle booking appointments? I wonder.

So thankful to these guys. My son is only 11 and they did a marvelous job teaching him how to put his contacts in. It’s a big deal for a kid who doesn’t want to wear glasses when the doctor talked to him like an adult and said you can do this but it’s not going to be easy and you have to take good care of your eyes. So many thanks. We all left so happy. Have been clients for a long time but the contacts part was new for us.

I’ve been going to Dr. Chesner for years even though it’s really not in the area for me anymore. I’ve always had a pleasant experience there and all the staff is great! I just broke my glasses today and called for an appointment expecting to go in maybe a few weeks from now. My appointment is tomorrow! On a Saturday! Can’t beat that!

Dr. Chesner is amazing and thorough! Just left my apt very happy. I have been coming here for years and wouldn’t go anywhere else. I’m hitting that age (40+) where u just need to update your prescription for your glasses whether you like it or not. I had an old pair with anti-​glare for night driving, and they just seemed horrible to wear at night and he was kind enough to talk to me about my glasses and we went with anti-​glare this time around. I was not even charged for the new lenses! The office is clean and staff is friendly and efficient. I am always able to book my apt when I need it and my glasses are ready within 7−10days. The selection of frames is really impressive and well priced, and they parking is easy as they have their own lot right at the corner of Texas and Meade. I am a school teacher for the district and the take our

I first went to Dr. Chesner because his office accepts my vision insurance (VSP) and because of its convenient location. However, I kept going to his office because of the customer service. Dr. Chesner and his staff are always so attentive and friendly. And it makes me feel a bit better patronizing a small business rather than the conglomerate that is Lenscrafter. The office is located at the corner of Texas and Madison, right when you are coming up from Mission Valley to University Heights. There is nothing fancy or high-​tech about his office, but it is well maintained. They are also able to order frames from the manufacturer if they do not have the frames available. Although the parking lot is small, I have never had any issues finding a spot. Final note: you can make appointments online, which is super convenient. If you are looking for an optometrist, I highly recommend Dr. Chesner’s office!

Dr. Chesner is an excellent eye doctor.

I found him to be overpriced and he just exudes a general sense of discontent that permeates thoughout his whole staff. Would prefer to get glasses from Costco the next time.

Great experience getting progressive lenses that actually work! Dr Chesner took the time to fine tune my new lenses better than my previous two pair of glasses. I can read again!

My family and I have been patients of Dr. Chesner for many years, and we would not go anywhere else. He is as good as it gets. Eyeglass frames fill the walls of the office and, therefore, the choices are limitless.
He recently repaired a pair of my favorite glasses which were shattered. I was sure I would have to purchase a new frame with a new prescription but walked out the same day as a happy client.

After going to the same eye doctor in La Jolla for 20+ years, I finally decided I should move that kind of stuff closer to home and so enter Dr. Rosenblatt. I was her first patient of the day and her soft European accent and warm smile put me at ease for a painless and thorough eye exam. Afterward I went out to visit with the ladies behind the counter concerning filling my prescription, and this is really the best part!
I am going to admit right here that while I am willing to pay a lot for high index lenses with all the bells & whistles, I do not like to pay a lot for frames and so am normally a bit suspicious of eyeglass boutiques that are attached to a doctor’s practice. HOWEVER, these ladies won me over (more specifically, Deborah won me over) by finding a beautiful pair of COACH frames and then discounting them to keep them in my budget. How’s that for service? Not only can I see, but I’m fashionable, too!
Location is a bit hairy to get in and out of from any direction other than driving west on Madison, but parking is adequate and the inside of the building is clean, modern and professionally outfitted. I will definitely be back!

Been coming for over 5 years, friendly staff and Dr. Chesner is really easy to talk to. He will take the time to listen and offer you what you need. Staff will try to upsell you but usually you want to best for your eyes anyway, at least I do! Accessible with plenty of parking, plenty of frame choices and usually week turn out on new glasses/​frames.

Beware of the $ 120 fee for not purchasing contacts at the Office.
The exam was excellent and complete. I was very comfortable with Dr Rosenblatt. She was very caring and took time to explain the procedures and provide explanations.
The front office staff was a different story. I explained I would not be ordering my contacts from them and would like my prescriptions. She seemed confused and said she would have to speak with the doctor. She returned to say I would be required to pay a $ 120 out of pocket fitting fee. Three weeks later, I’ve not received my trail pair of contacts. Very disappointed.

I never thought I’d even care to write a review for an eye doc, but Dr. Chesner is that special! He was one of the friendliest doctors — of any kind — I’ve ever met. The appointment was quick and painless. I have this weird fear that other eye docs have tried to convince me to get a new prescription even when I don’t need one just to make a sale, but Dr. C. made sure I knew my script hadn’t changed and that my glasses were fine as they were :)
Integrity goes a long way these days!

Best optometry place i have EVER been to!
Why?
1. Great selection of frames
2. Friendly, funny and awesome staff who helped me select the perfect pair.
3. I once brought in some older Fendi sunglasses that I bought in Milan about 8 years ago that were bent. They fixed them for me on the spot, free of charge.
4. Christy helped me with my contact lenses and the issues I was having. The customer service is 5 stars all the way.
5. Dr. Chesner and the other doctor there are very good.
6. When I lost my job (and therefore my insurance) Dr. Chesner let me pay in installments with post-​dated checks.
I will always come back to this place for sure!

I recently signed up for a vision plan through my work, and found this office through my provider’s website. From there, I checked out the website for the practice (
) and thought it seemed like a nice place, especially for families. While my family is just me, I tend to be more comfortable in places like that.
My appointment was with Dr. Chesner, although others practice there as well. I arrived early, expecting to need time to fill out endless new patient questionnaires, but apparently, Dr. Chesner likes to ask the questions in person and write down what he needs to know. As a result, the only paperwork was something the insurance required. When it came to the eye exam, he was really quite nice, an older gentleman that has clearly been doing this for years. Everything went very smoothly.
My only complaint is the selection of frames. I was warned of this in advance by someone who’d been there. Trying on glasses is a very Goldilocks experience, even in better circumstances. There’s always some little thing about each pair that isn’t quite right: the way they rest on your nose, they’re too narrow in relation to your face, an odd color, high cost, etc. Add to that my natural indecisiveness and I felt I was in quite the predicament. However, after plenty of looking, I settled on a pair similar to my old frames and only a little beyond the amount covered by my insurance. While the amount they pay for frames seems pretty standard, according to an assistant there my insurance is really good for the lenses themselves, so I ended up getting pretty much every add-​on offered, including the transition feature that turns them into sunglasses in UV light.
They were ready within a week, and the man who helped me when I picked them up was nice. Now that I’ve worn them for a few days, I really like them, both the style and the UV protection. Overall, I had a very good experience here, and I hope I continue to have vision insurance so I can return in the future.