Lighthouse Cleaners

I happened to see this Lighthouse Cleaners, located right by my office; I was going to another cleaners on Miramar road and they were just okay and expensive; always late with my dry cleaning. Lighthouse Cleaners exceeds in customer service-​satisfaction, pricing and overall quality of dry cleaning services. I was so impressed with Francis upon our first meeting as she listened, inspected, made some great recommendations, and even called me to let me know about a button missing on my dress and offered to replace all of them; which she did and looks amazing. She is genuinely kind and treats you like you are her only customer; a small business owner who definitely takes huge pride in providing an exceptional customer experience. Thank you so much!

I feel bad writing this review because Francis (the owner) is very nice, Pepe (her dog) is super cute, and the dry cleaning and alteration services are fairly priced. However, I had a really AWFUL experience. I recently came in to have two dresses altered and a pair of pants dry cleaned. The first dress was a Halloween dress that was a little too big and it needed to be taken in (sewed in on the sides). The second was a blue Zara dress with a broken zipper that needed to be replaced. As much as I tried to give her the business, I felt like everything from her was a big FAIL. First, I asked her to take in the dress that was too big on the sides and she replied no because she was too busy and couldn’t have it to me within 5 days due to the upcoming military ball. I should have taken this as a sign not to continue working with her. But I did appreciate the honesty and wanted to give her the business. Next, we put together an idea to create a sequin belt to make the illusion of the dress to appear more fitting. I offered to save her time and purchase the materials for her. (My mistake). I asked Francis several times to explain exactly what I needed to purchase from the craft store. She tried to explain the concept to me in the midst of her phone ringing. Francis preferred to take the phone call over my dress and shooed me away. I drive directly to the craft store only to purchase the wrong item due to the lack of communication. I had to drive to her business and back to the craft store a second time in order to return the item. In total, I spent 1.5 hours of my busy work day trying to take care of this, which is RIDICULOUS. In hindsight, the better business move was for the Seamstress/​Owner to go to the store on her own time and charge me for the time and cost of materials. Or on the other hand, turn down the business completely and refer me to another seamstress.
The following week I tried to throw her a bone and gave her a second chance with the blue Zara dress — the one that needed a new zipper. Again, she failed to meet my level of expectation because it had been a week later and my zipper still wasn’t replaced!!! Of course I took it back. So disappointing!
On a bright note, she did dry clean my favorite dress pants and brightened the color. This she did right; however, it only took two weeks (Ouch!). As much as I want to help her out, I think she is extremely busy. Francis was inattentive to my needs and her lack of communication really cost me a lot of time (that I don’t have). I’m sorry to say this but this was no good. Normally, this would get one star from me but I will give her another star because she did brighten my dress pants and she had a great attitude– but there is severe room for improvement needed.

It was my first experience with a fluff and fold. I dropped my clothes off at 7pm, and they were ready at noon the next day! I appreciate the rush. My clothes were nicely folded, and look great

I came here at the recommendation of a friend in order to have a dress dry cleaned for an upcoming wedding.
I am so glad I came here!
1)The woman working is SO NICE. And her dog is soooo cute! I dropped off my dress and showed her the areas I was most concerned about (I bought the dress a few years ago, wore it like twice, never cleaned it since I am lazy, spilled something (??) on it last time I wore it, still never cleaned it… it was in rough shape) and she told me she could get it looking all sparkly new!
2) Prices are very fair. I paid $ 22.50 for a dress that’s a weird material and can get ratty looking if you’re not super careful, and it was pretty dirty all around. How it got in that shape, I’ll never know.
3) I picked up the dress 3 days later (I rushed it since I waited til the last minute) and it was AMAZING. It looked brand new! It smelled nice and fresh and was bright and shiny and lovely again. I was really impressed.
The owner explained to me how she got it so clean (she is a hard worker!) and told me it’s a beautiful dress (DAWW) and that I will be lovely in it (DAWWWWW) and we chatted a bit. She even helped me practice my spanish! I pet her dog and was on my way, and would come here for all my future dry cleaning because she is an honest, caring, kind, hardworking woman, and that’s the kind of business I want to support.
Tips:
–There is a $ 5 off $ 25 coupon available online.
–I believe she gives student discounts with student ID?
–Pay when you pick up, not when you drop off (this may be standard, I don’t know since I am not fancy and don’t dry clean very often).

Francis is an angel! I brought an old dress that belonged to my mother to clean and restore the seams and she made it like new! This dress is white with flowers and she got it looking white bright and vibrant. Not only did she do an excellent job she was able to get it done with a quick turn around so that it could be done in time for my wedding/​honeymoon. She even worked late just to get it done, talk about making your customers feel special. This place is a total gem!

can i tell you everyone should bring there cleaning here…
i turned in a formal dress that i wore over 15 yrs ago at a christmas party with drink stains on it and sweat and dust… i never wore the dress but once but it was a dress that was always going to stay with me regardless due to the memories of winning best dressed contest and simply because the dress was so beautiful and not to mention expensive back then… i brought it here and i was told they would try, knowing that maybe the dress couldn’t be cleaned due to the amount of time that had gone by i am so so happy to say that my dress is brand new looking, every stain was removed and i would recommend this company for anything and to everyone…
thank you so much francisca for making my dress just like it was when i bought it 15 yrs ago… your the absolute best…
i will never take my clothes to anyone but you ever again… i suggest the same to all those looking for a new place to have your clothes dry cleaned, altered etc… this is the go to spot for sure…
laurie ann kunnath

Great customer service Francis is the nicest lady. Pepe (the dog) does a great job. Never had any problems and they always met my timelines.

I have been coming here for a little over six months and I love it ! Normally, I give her time to complete the items I need dry cleaned, but this week I had to do last minute planning and I turned in four items on Wednesday to be done by Friday. She gladly accepted my items and she said she’ll try her best to have them done in such a short notice. Friday afternoon, she called me to tell me they were completed and I could not be happier with the perfection of my clothes. She is reliable, friendly, and cares for her customers. I definitely recommend her services !

I have been taking my laundry to Lighthouse Cleaners for 17 years. They always treat my clothing with loving care and give me terrific service at very reasonable prices. Francis does an incredible job and also has done some alteration work for me as well. Their fluff and fold prices are also very good. I would highly recommend Lighthouse Cleaners

I first tried Lighthouse Cleaners per Unilocal recommendations when I moved to UTC a couple of years ago. Dry cleaned clothes always look great and the service is always timely. In fact, there have been a few occasions when Francis (owner) has gotten me out of a pinch on short notice. Whether it be a wine stain, tailoring, or a quick cleaning before a business trip, Francis has done an amazing job.

I’ve been in the Miramar area for the month of January for work. I searched all over for a Fluff and Fold service and when I found Lighthouse Cleaners, I struck gold! I am extremely pleased with how well my clothes are cleaned as well as the friendly atmosphere. I would recommend this cleaner to anyone! Francis is a gem!

I came here based on a recommendation from a friend and was incredibly satisfied with my treatment. I had a wedding to attend and the owner had my suit tailored as fast as I could hope for. She really cares about her customers and the quality of the work she does. I’ll definitely be returning here for my future tailoring needs!

I highly recommend Lighthouse Cleaners for dry cleaning and alteration services. I’m a regular and have dropped by this place on several occasions needing a quick –turnaround on alteration and Francis never disappoints. She has great knowledge of different types of fabrics and does an outstanding job with alterations.
Excellent customer service and quality dry cleaning. My clothes are clean and crisp.

Okay, Let me tell you why this place is awesome. Besides great costumer service the quality of work is the best I have seen. When I was stationed in LA, I came down to San Diego to take a promotion photo. On my way to Miramar I noticed a seam came undone in my trousers. After a micro panic, her business was the first one that I saw. Instead of telling me to wait a week she fixed it on the spot. I could not have been more grateful. Also she was wonderful to talk to. I was able to take my picture that day instead of having to go back to grab another set of trousers.

Got tuxedo suits that need washing? Can’t seem to get rid of that stain from your leather jacket?
You’ve come to the right place.
I’m one of those individuals who are really concerned about the quality of dry cleaning. I’ve had my clothes cleaned in the past, but at the end of the day, it’s QUALITY what you want.
For a really fair price and extra precaution with your clothes, Lighthouse Cleaners is the epitome of wonderful dry cleaning service.
1. Francis will be helping you with your clothes that need to be cleaned. Initial inspection and advice is free. She will even refuse clothes that she believes cannot be washed properly.
2. Coat buttons are wrapped to prevent damage. Any buttons or holes in your clothing that need repair? Ask Francis to patch it up for you. She’ll do a ⁵⁄₅ job.
Time: She can put your clothes on the urgent list and be ready for you the next day.
Remember to check the website for occasional discounts.
My clothes mean a lot to me. I trust Francis with them. If you care just as much as I do, then you have found the right place to take your clothes to be cleaned or repaired.

I live in Temecula, but work in San Diego and will only take my clothing to Francis. Besides the amazing work that she does on pants and shirts, she patches all of my Jiu-​Jitsu Gis. Her stitching is like armour and I have never experienced any issues with my Gis patched by Francis.
Finally, Francis is quite possibly the nicest lady in the world. I would say that her company/​fellowship is better than her workmanship, but it is hard to beat perfection!

Francis has fixed a ripped silk skirt, replaced a zipper on a fitted skirt, and hemmed my pants all of which have come back perfect! So glad I found Lighthouse Cleaners :)

I stumbled upon this place while out at lunch for work and I’m so thankful that I did!
I’ve taken a few items in and have loved the results. By far the best pressing, I must say.
You can definitely tell she knows what she’s doing and enjoys what she does.
I thank you for everything, keep up the GREAT service!

Nearly six years ago I moved into the UTC/​La Jolla area. I needed to search for a place that I could have my uniforms cleaned, pressed, and ready to go, if needed, at the last second. I decided to drive down Miramar Road and stop at the first dry cleaning service I saw, The Lighthouse Cleaners.
Francis & Leonard (owners) have been so great to me. Not only has the service been outstanding, as a graduation present, Francis cooked a huge meal for my family and I. I never thought stopping at this dry cleaning service would bring me friends, family, and people I have come to love.
I now live in North County and continue to drive down to Mira Mar Road to the Lighthouse Cleaners. I will always be faithful. Great people, great business, great service… Lighthouse Cleaners!

I know how crucial for me up-​to-​date reviews can be when I’m choosing a business to select– especially out of town.
I was in San Diego for three weeks on business and needed dry cleaning services. of course there were a dozen cleaners located near my hotel but I always base my decision off a few factors such as reviews of service, location, possible Unilocal check in discounts, and so on.
I must say that I am happy I drove an extra 20 min from my hotel to go here! The owner is a delight to do business with and really goes the extra mile in all areas. from offering me a Unilocal discount, to introducing herself and talking about business and how long she’s been in the industry.
Not to mention my clothes were freshly pressed, cleaned, and ready for work as I needed to look professional for daily presentations. Also, very reasonably priced.
This is how much I would bring my business back. If and when the time is needed that I am in SD again, I won’t hesitate to come back here for any cleaning or alterations, as well as to just say hello!