KJ Ben Kim, DDS

Is it strange to say that I actually enjoyed going to see Dr. Kim’s office? I would say not, the service is wonderful here and they really care about your comfort. Dr. Kim was very patient with me because I had many questions, he seemed happy to explain in detail that could be easily understood.
Thank you Dr. Kim and Team I look forward to returning.
Also thank you to 1−800-DENTIST for finding them for me.

I first sought care from Dr. Kim after an inlay came out unexpectedly. He saw me the next business day and put a temporary crown in place, after advising me on the phone on what to do in the meantime. It was bad luck to have the inlay come out but great luck to find Dr. Kim, since I needed a primary care dentist, and he is excellent!
After a thorough exam once my crown was put in place, Dr. Kim noted I needed additional dental work, which he carefully and objectively explained. I have become his loyal patient and am completely satisfied with him and his team (Aeran, administrator; and Cherry, assistant).
If you are looking for an experienced, kind, honest, highly skilled dentist whose small, friendly office is the exact opposite of a profit-​squeezing production line, go see Dr. Ben Kim.

It’s sad these days that many dentists look at each patient and think «how can I make as much money possible off of this person?». They use their superior knowledge of your teeth to try to convince you that you need the maximum number of products and services they can offer. They try to minimize the time you actually spend with the DENTIST, having dental assistants and hygienists do everything if possible. They will be so gentle on your teeth/​gums in an effort to keep you happy and coming back to the point where they do your mouth a disservice, allowing gum disease and tooth decay to flourish.
This is NOT Dr. Kim. Dr. Kim is a superb and knowledgeable dentist. He cares for teeth to make them last a lifetime. Dr. Kim is not the cheapest, but when you make an appointment with him, you will see the DENTIST. Not their dental assistant, not their business manager. You will not be haranged into buying the latest toothbrush, getting your teeth whitened or getting sealants you don’t need. You will, though, leave with your mouth, teeth and gums feeling thoroughly cleaned, and Dr. Kim will make sure you will not run into dental problems down the road.
If you fear dentists, don’t want to hear the wiz of the scaler, and need the softest tough, the latest flat screen TV’s and digital dentistry to make you feel comfortable, this is not the place for you. But if you want to be treated exclusively by an expert dentist who will scrub and scratch and scale at your teeth to keep them clean and healthy, Dr. Kim is your man!

It has been almost 10 years since I’ve started seeing Dr. Kim. When I first went to him (1−800-Dentist recommendation) I had broken a veneer on my front tooth.
For 25 years I’d gone through caps and veneers on a tooth broken as a teenager. They would last a couple of years then break and have to be replaced. Finally I saw Dr. Kim and he said that he would attempt to create a crown. This would be very difficult because there wasn’t much tooth left, and the front teeth take a lot of pressure. 10 years later the beautiful crown he created is still in place and doing great!
He now takes care of all my dental work, and did the orthodontics for my wife as well. All my old metal fillings are now replaced with ones that you can’t even see. My smile has never looked better. I’m a scientist and I appreciate the fact that I can ask any question about my dental care and get an up-​to-​date explanation of the procedures and techniques involved. Dr. Kim and his office staff are very friendly and take personal care of my family – so I’m more than happy to recommend him to anyone.

After going to various local dentists who always rushed into procedures or who had unsteady hands, it was good to finally find Dr. Kim. He is very steady and observant and I like how he takes a wait and see approach. He’s never pushed me into a procedure just to make work for himself. He is also interested in saving as much of the tooth as possible, rather than rushing to pull a tooth or put in a replacement. I have pretty bad teeth and I’m a candy addict, so it’s good to have a chance to get my act together after a visit where he tells me that there is a watch on a tooth or a bit of gum disease creeping in.
The office staff, Erin and Cherry, are both friendy and helpful. Erin is the main secretary and is really good at navigating the different insurance companies I’ve had over time. She’ll go back and forth with the company and get as much of the bill from them before sending anything to me. Cherry is the dental assistant who does the precleaning and xrays. She is very friendly and works really well with Dr. Kim, keeping him reminded of what spots to watch.

I have been going to Dr Kim for over 10 years and enjoyed every visit with him. What stands out for me is his/​staff personalized connection where laughter is common place. The extreme attention to cleanliness and sterility relating to the equipment and during the performance of procedures is consistent. In regards to pain, one thing I have always be astonished with is it’s absence during the procedure plus he is always verifying how am I doing. The thing I have always liked is that he will explain in detail with you about the little stuff. And last but not least is he is very professional. Plus my wife had a tooth implant and despite the many steps in doing it it went flawless.
I would not go to any other dentist than Dr Kim.

I haven’t been to a dentist in a while and decided to go to him, because my sister found him randomly. She needed to have her wisdom teeth extracted. Her procedure was fine until the recovery process began. That’s where the bad review starts. My sister didn’t have any major out of the ordinary pain from having her teeth removed. So that’s great. The areas where her teeth once were healed perfectly. However, she came home with cuts and sores in around her mouth. I know it depends on the person, but last time she had her other wisdom teeth removed from a dentist in MI, she didn’t experience any cuts or tears in the tissue inside her mouth. She wasn’t swollen from the teeth extraction, but from all the cuts!!! She couldn’t talk, eat, or drink for almost 2 weeks.
Dumb me… I should have taken that as a sign. But I got to him anyways to get a check up. All they did was take x rays and did a thorough exam. The girl who did the x-​rays, Anna, was super super sweet and sooo pleasant to talk too. She was extremely nice about scheduling appointments and she’s great.
But then there’s this other woman, I don’t know her name. She’s a younger Asian woman. There’s also an older Asian woman, named Erin, she was ok. This other lady was assisting Dr. Kim while he was examining my teeth. Oh my gosh!!! She was so rough!!! Pulling, tugging on my cheeks, stretching my mouth out to any direction, and pressing those stupid metal dental tools so incredibly hard against my gums. Then I would flinch and tense up. She has the nerve to tell me to relax and kept hurting me. I’m a person who can handle pain too and she was just digging into my gums way too much where I was having tears in my eyes. Then at the end, the were taking pictures and just shoved this metal mirror in my mouth. Told me to relax. Ok, I would relax if you were considerate and a little more gentle!
She was also rude. When I made my first appt, I kept saying I cannot come any earlier than 4:30 pm. She calls me to confirm and tells me to get there at 4:15 to fill paperwork out…2 sheets of paper, one sided… took 2 minutes to fill out. Dr. Kim didn’t see me until an hour later. So why in the heck was she so pushy on my coming early?
Then when I was scheduling my 2^nd appt, same thing happened. I said this time i can’t come until 5pm. I don’t get out of work until 4:30pm. She even suggested if I can get out of work earlier! What don’t you understand? I cannot make it to the office until 5pm! Gees lady! Anyways, Anna assures me it’s fine and she schedules me for 5pm the next visit. Then the day before the appt, they called to confirm my appt and told me to come in at 4:15 because my appt was at 4:30. Even though Anna wrote down 5pm on my reminder card.
The next day my mouth was extremely sore from all the stretching and pulling. Not to mention my entire righte side of my gums and cheeks had cuts and developed into canker sores. I was in pain for 12 days. The cuts finally healed! All I had done were x rays and a teeth exam. No procedure, nothing, and my mouth resulted in this much pain. Needless to say, I canceled my next appointment and will never ever be a patient at this place again.
I have never experienced anything like that before ever in my previous dental visits from other offices. Even my teeth cleanings or orthodontic visits never resulted in cut gums and cuts inside of my cheeks… NEVER.
The dentist was cool as a cucumber. He’s very nice and seems to care. But bottom line, not so nice staff person, rude to my sister also, bad customer service on her part.