James H Sinks, DDS

I don’t usually write reviews but the extraordinary care I received when visiting the dental office of Dr. James H. Sinks deserves to be shared. I was referred to him for oral surgery to remove the remainder of two teeth that had fractured at the gum line. Needless to say, this was a traumatic event for me. From the moment I entered the office, I was put at ease. Everyone I encountered was upbeat and reassuring. Before and during the examination both Dr. Sinks and his assistant took the time to put me at ease and carefully explain what the procedure would be. I never felt rushed or that any question was unimportant.
Due to his busy schedule, Dr. Sinks graciously arranged to have his staff come in on their day off so that I wouldn’t have to wait any longer than necessary. When I showed up, I was again put at ease and reassured that the procedure would not be a difficult one for me. Dr. Sinks did everything he could to make sure I was comfortable and he took his time in the process so that I would have the least amount of discomfort and recovery time. I was given careful instructions as well as Dr. Sinks’ cell phone number just in case I had any concerns or questions. In addition, Dr. Sinks called me that evening to see how I was doing. I am happy to report that I never had any pain and only minor discomfort, which was so much better than I had expected.

My brother was referred to Dr. Sinks for gum surgery by his dentist. Since the estimate was over $ 4,000 and my brother’s credit card limit was below this, I voluntered to pay with my credit card. About 2 weeks before the appointment I was told by his staff that I needed to give them my credit card number. I did this, thinking that my card would not be charged until services were preformed. Dr. Sinks charged my credit card over $ 4000 two weeks before the appointment, without telling me that they were doing this. I personally think this is criminal. Not only that, But I was charged $ 387 for a tooth extraction that did not occur. I asked for a refund, and was told I couldn’t get it that day because the office manager was not there.

I was referred to Dr. Sinks by my dentist. Although my procedure was a routine one, I was rather nervous. Additionally, I was a bit tired of being in a dentist chair after three crowns and invisaligns over the past year. The staff was warm and professional. Dr. Sinks spent time explaining the procedure and answering all of my questions. The procedure went well and I am happy with the results. Five stars for clinical expertise and great customer service!

I later went back for cleaning with Cathy. She is great, and my teeth has not been that cleaned for years. Most of the other hygienist only do a «so-​so» job but Cathy get the job done, but she does like to chit-​chat.