Jack In the Box

Garbage. Waking back from Petco Park to Golden Hills and I decided to stop in for a snack. Dropped at least $ 8 at what I thought would be a decent snack but was a waste of time and money.
This girl here, took my order, charged me and delivered nothing. Is that acceptable behavior? I’ll keep calling until hey can her.

Worst place ever. Smelled like urine everywhere. there was a dog and like 12 homeless people in there. The staff were the most talentless, most unhelpful hacks I’ve ever come in contact with. Floors, tables and chairs were sticky and smelled like piss would rather eat on my toilet. I’m surprised it hasn’t been shut down by health inspectors

Food is decent for a quick bite, establishment is sad, dirty, and the service is not all that great. The cashier was rude, and their security guard shouldn’t be doing their clean up.

Truly the worst fast food restaurant I’ve ever been to, especially if you’re trying to dine in because the drive thru sucks soo bad. I’ve dined in and had to leave to go eat my food because of the homeless people in the lobby smells like death. Their burgers are gross and I will never eat Jack in the Box again!

Just stopped by this location! First of all trying to get in the drive thru is a complete hassle. So be careful. But I wanted to make this review for Kenya. She honestly made my night. Such an upbeat attitude & all smiles at 4am. I appreciate that. Thank you for making my über driver and me laugh (:

10:30 PM on 11÷16÷15 — I pull up to the drive-​through and am greeted with «Hello, we are only accepting cash, is that okay?» I responded that, «No,» that is not okay, as this is 2015 and I, not being a drug dealer, carry an electronic debit card — it’s a new concept — that honest citizens are issued by financial institutions; it IS, however, backed by cash… So, Mr. & Mrs. Jack In The Box Franchise owners — if you’re reading — please understand that I am an adult with and adult bank account — Citibank will vouch for me — so please accept my electronic debit card at your drive-​through window, as it IS, in fact, 2015!

Worst jack in the box do not go here they take forever to even take an order. Also you can’t use the bathroom until you buy something… even when there’s a line of people and no one to take the order.

This JITB is a rebuilt drive thru. The inside is nice however, the ordering counter is awful. Two cashiers and a HUGE drink dispenser between the cashiers leaving the cashiers working in a cramped location. Long line. Its like the cashiers are new and unfamiliar with the register. By the wait I suspect there was only one cook. Homeless in the JITB reeked! A security guard sat near the bathroom to prevent anyone not purchasing food from using the bath. He was poking a screw driver underneath an electrical cover plate out of boredom.

One of the worst burgers I’ve ever had it’s just plain horrible I expected more I guess no flavor one thing I’ll give them the location that I went to in san diego service was good the lady was super nice.

Horrible, I mean real bad. The smell of transients when you walk inside can be pretty overwhelming. They order a coffee, then congregate in there for an hour. Ridiculous. The service was decent, average. The only reason it gets two stars and not one was because the server was actually pretty friendly.
But when you put your phone away because you’re legitimately worried that someone will steal it from you, that’s when I go somewhere else.

Twice as I was there, people were given the wrong order. Peyton was the only cashier there and I clearly ordered a Jumbo Jack with cheese and a value fries which are $ 0.99. She charged me $ 1.99 for the small fries. Right after she charged me, she says for .20 cents more, you could have had a drink. I’m like «really… you tell me this after you charge me!!» Never asks me for here or to go and and never smiles. Doesn’t look at you.
Another guy orders 2 Breakfast Jacks and she gives him 4 tacos and she blames him for the mistake. I heard 2 breakfast Jacks!
Yea she’s fast at being a cashier but with all those mistakes and «s**t-eating grin on her face, being fast cancels itself out.

I live in central San Diego and I go to A lot of Jack in the Box’s around the area. After a long night at work I sometimes end up at this location after my long shift and every time OSCAR (I don’t know his last name… just looked at the receipts) takes my order I feel like the food is always hot, made at that very minute, and HE never forgets anything that I ordered. I just wanted him to get some recognition, he looks like he works hard. It means a lot when someone gets your order right and the food is hot… Many locations always forget something or the food is cold. Which makes your experience a bad one. This is my favorite location thanks to Oscar! :)

Rude. I just got done working out and was craving an iced tea and needed to go to the bathroom to wash my hands. As I’m waiting for the bathroom the security guard says I’m not allowed to use the bathroom until I order. Wtf? I said that’s a stupid rule and walked to Del Taco instead.
I sort of understand they don’t want random people using their bathroom. But I intended to be a customer and told this to the security guard but he didn’t care. I didn’t exactly want to bring my drink in the bathroom with me.

This place is gross! The staff is very rude and I saw a cockroach on the wall. The health department needs to come in and shut this place down!

01−07−15, 2045 hours: If I could give this place no stars, I would. Outside there were numerous homeless folks yelling and screaming at people that did not appear to be there. Stepping over the mounds of trash and spilled liquids, I reached the entry door.
Upon entry my hand had residue from the entry door handle. The inside appeared dirty and a smell of burnt grease. The wait was 8 minutes until I could place my order. The change was given to me by a cashier that held his hand over a foot above mine and dropped the change all over the counter then laughed and the coins rolled everywhere. All the customers were served their food and I did not get mine until everyone including all the people that arrived after me and ordered the same food as me were served. That was not too bad because the Cashier, a tall black male kid, had touched the floor, a filthy rag, and other dirty items, then gave a short older female a two-​handed High Ten to spread the grime. Hey, spread the pathogens, right?
I asked for condoments but did not get what I asked for.
Every piece of food upon inspection appeared to have strange looking ingredients I had never seen at any other Jack in the Boxes I had ever been to. Lets just call these items, «extra seasoning.» For example, the Jumbo Jack appeared as if the cook took the meat, and wiped both sides it on the dirty floor both before and after cooking, then put it between two buns with other ingredients they had done the same to. The one taco I inspected had a rather large green runny liquid that conversed into a chunky, darker green with hardened brown density… something… that upon further examination and thought… appeared like… an extra-​large, green «Loogie» (spit with flem) in it. It is a dangerous world we live in, right?
I ended up throwing the food out as to not risk my health. 30 minutes from entry to exit, and that was for carry out which I did not eat.

The cashiers at this location apparently don’t know the differences between a Jumbo Jack with Cheese and a regular Jumbo Jack, coke with ice or without, two tacos and a monster taco. Not to mention poor customer service and attitude.
Come on now. I work minimum wage too and my customer service is 10x better than yours.
You also have to ask a cashier to refill your soda or use the bathroom.

One of the best after hours spots you can find. How can you beat a greasy 99¢ taco, teriyaki bowl, and sourdough Jack?
I know it’s not the fanciest food you could get, but at 3 AM, what are you really looking for besides an artery clogging large order of spicy curly fries and a spicy chicken sando?
JITB is proud of what it is. Just look at the new munchies box! Great marketing and the best food you can get at all hours.

A mound of despair in every chair!
There is so much sadness in this place.
Like a jerk, I forgot lunch today. I decided to head over to the Jack in the Box for a quick bite. The food is sub-​par compared to other Jack in the Boxes. The service is slow and yet comical. There are unattended children everywhere.
Next time you feel bad about your life, head over to this Jack in the Box and spend a maximum of 30 minutes, you will feel better! I would recommend that you spend longer there but they have a sign that clearly states that you are only allowed 30 minutes to eat in the dining-​room as any amount of time in excess of this is loitering.

Normally I would not spend time to review fast food but this is ridiculous. I’ll be honest was very hungry and decided a large curly fries sounded amazing despite it ruining my healthy eating.
1. it took 15 Min for large curly fries 2. When I did get it it was not a large fry yet they give you a ton of ketchup as if they had (see photo). 3. after waiting so long the fries weren’t even hot!!!
Had I noticed this before I was sitting back in my office and had a meeting in a few min I would have gone back to complain!

This restaurant was shut down for a few months for a total remodel. It looks a lot better now — both the exterior and the interior got the much-​needed updates, and hopefully they can maintain the «freshness» over the years.
They weren’t able to make any changes to the drive-​thru lane, though, which is unfortunate. There’s only one good entrance — off of C Street, which you can only access by going west on C (that right turn off of Eleventh isn’t legal if you’re not a city bus!) Turning right into the parking lot off of Eleventh means you either have to maneuver your car around the poles by backing out of the driveway on C to enter the lane; or park and go in to the restaurant (which defeats the purpose of having a drive-​thru!)
Our first time through the drive-​thru after they re-​opened was strange. We were the only ones in the lane, so we certainly weren’t expecting to have to fight with the drive-​thru worker for her attention. My husband first placed my order, as he usually does, and then started to place his when she interrupted him by saying, «That’ll be $ 7.44.»
My husband paused, because there’s no way my meal cost that much, and he was cut off before he was able to finish our order. He waited a beat, then continued on with his order, and waited. We waited there for a minute, while the drive-​thru girl had a conversation with somebody else — maybe a customer inside? — in which she appeared to be answering questions about an order.
When she finally remembered that she had customers in the drive-​thru lane, she had the audacity to ask my husband to repeat the order. Why do they say they’re ready to take our order if they’re not? Why was she having a conversation with someone else, instead of manning the drive-​thru lane like she was supposed to?
My husband started to re-​state the order, but she once again interrupted him with a, «Oh, I’ve got it. I’ll have your total at the window.»
Yeah…I was totally unimpressed and expecting to get the wrong order, so I asked my husband to ask her to verify the order once we got to the window. He did, and surprise — she got part of it wrong.
I’m hoping it was just a glitch — like they were understaffed, and she was pulling triple-​duty (though she did seem a little flighty when we got to the window). It’d be sad if they spent all that time and money to update the building without putting any effort into the people who run the business.