Hotel Iris

Reserved two rooms for two nights; double queen size beds. Spent over $ 700 and couldn’t sleep both nights because of noise. Second floor occupants noisy at 1 am. The décor is really overdone. This place could be a very nice simple place to stay but someone spent a ton of money attempting to present a state-​of-​the-​art inn. Lots of small inconveniences that should not have happened at this price but too late to cry over spilled milk. Wouldn’t advise anyone stay here. Here’s a note for you folks that understand the importance of the Gideon’s Ministry; there was no Bible. God bless you.

I like the place for the price, Vee the receptionist was very nice and was able to check me in early she really went out of her way to make sure that I was happy and got into my room early, the pool is small but clean. One down side was that they were doing a lot of work around the pool area. I was impressed with the room it was super clean the bathtub look so nice and clean. I would stay here again.

My husband and I got some time
To get away and found this hotel online for a decent priced jacuzzi suit. Pictures online made it look like a nice big room and nicely remodeled motel. After checking in and walking in the room we were quickly disappointed. It looked nothing like the photos online and what we thought was half renovated. We had other plans so we left and came back after while. The jacuzzi tub has the shower head oddly placed (no separate shower or curtain). The wall the bed was against had 2x4s on it (thinking it was still being renovated). The bed was HARD! The room next to use quickly got loud and we needed up leaving at 1 am. We told the front desk and she said she would let the manager know in the morning. After calling twice I got a hold of the manager who I told my complaints to and asked for a refund. She let me know the «unfinished» wall was the décor and was suppose to be «reclaimed wood»…she couldn’t give me a full refund but a portion back. The room just was horribly remodeled, no apology from the manager, bed was hard and just wasn’t clean. I won’t recommend or stay here again.

So this place looks ultra cute online, but when you drive up it gives you a motel 6 vibe. We arrived 10 minutes before check-​in and they wouldn’t let us check in until official check in time even though we really needed to use the restroom. The room is decorated nice and color schemes very cute but it was extra small. The sheets and bedding had stains despite our request for new ones. The tv was big and new with good channels. I would recommend this place if you are really on a budget but if you’re not go somewhere else.

The hotel is an acceptable Budget hotel. However, I was very disappointed when they charged an additional $ 5.00 per night for their «resort fee». I have stayed three times for 3 nights each the first time the hot tub was not working. I was told it will be fixed next week, well it wasn’t nor was it working for the following stays. I doubt they plan on fixing it. So much for paying a «resort fee» for things like the hot tub. the resort fee is listed at the very bottom of their Expedia page. Both Expedia and the hotel should be up front about additional fees, kinda deceitful. By the way I didn’t realize they charge the «resort fee» until I was reviewing my credit card.

If your looking for a clean affordable place Hotel Iris is one I would suggest checking out. It’s 15 minutes away from the gaslamp district, Coronado island and Pacific beach. Free wifi, free parking and small pool, large flat screen TV and curtious receptionist. I would definitely go there again.

Customer service is not great. You feel like you’re a bother… lines are long to check in. They advertise a heated pool and a jacuzzi and neither is working. Dissaponting.

I really wanted to like this hotel…
Check in went smoothly, and I was even upgraded to a kitchenette room for free — great start. The room looked great as well and was clean; luckily, I was not greeted by an over sized, creepy mural on the wall. The bed was comfortable, and the heater/​AC unit worked perfectly. I did not hear any noise from the freeway. All in all, this should have been a great 4 night stay.
On day 2 I noticed the water on the floor in front of the mini-​fridge. I opened the door to the smell of spoiled milk and fruit. The fridge had gone out at some point, and everything inside (my food for those 4 days) was spoiled. I can’t fault the hotel for that — these things happen. However, when my wife called the desk, told them what had happened, and was told a replacement would be in our room that day, I can fault the hotel for not following through. We never did get a new fridge.
That night, we planned on trying out the pool and hot tub. This is really the reason we booked this hotel over some other cheaper ones. However, the water was cold in both. When we asked the desk, we were informed that the heater had gone out «a few days ago» but they assured us it should be fixed «in the next few days.» That was very reassuring. Of course, it was not fixed, so we never got to use the «hot» tub.
I really feel like this is something that I should have been informed of before I booked, or at least when I checked in. If I am paying for a hotel room, I am paying for all of the amenities (even if I don’t use them). So if something isn’t working, I should be compensated.
And then, they never gave us new washcloths. I try to reuse towels and conserve water, but I want new washcloths. When we didn’t get any for 2 days, we asked the desk. We were then told that they just didn’t have enough because women stain them when they use them to wipe off their make up. Seriously. I can’t imagine it’s that hard to bulk order some plain white wash cloths.
All in all this would have been (should have been) a great hotel, but poor management and the inability to properly handle bad things when they happen puts this place on my «will not return» list.

Revived an ok deal on
but minutes after I booked the rates dropped about $ 40 so that made me a bit angry. The place was renovated and nicer then your motel 6 but I had stains all over the carpet, nasty black stain splatter all over the side sheets and the towels had staining as well which kind of grossed me or and even in the cheapest motels I’ve never seen. Also was thinking I got a big bath tub like the pictures showed at booking and to my surprise there wasn’t one. Overall it was ok but I don’t think it was worth the 120 I paid for a night. Maybe worth 70 if that

I honestly really enjoyed my stay. For what you are paying it was more then expected. There was a little kitchenette. Although the fridge didn’t work We didn’t need it anyhow. The bed was very comfortable and I slept well. Can’t complain

Legitimately the worst hotel I have ever experienced! The «jacuzzi suite» is not renovated like the rest of the motel and is a COMPLETE joke. The tub itself was not clean-​there were red markings all over it, there was trash from the last guests, stains on the bed spread, the carpet is DISGUSTING and the TV did not work. I told the front desk so I could get a refund and leave right away but was told I could not get a refund because no manager was there and that maybe they could give me a discount on another one of their hotels for a future stay. After seeing this place there is no way I would ever stay anywhere they are associated with.
The next day I called to talk to a manager and was told that she was busy and would call me back. I left 4 messages over the span of a couple weeks and still no call from a manager. Eventually I was told I would get a full refund from a front desk employee who would put me on hold to ask the manager questions for me, not sure why i couldn’t just speak to her directly? After 2 weeks no refund had gone through. I called again and eventually got an employee to have the manager email me. It was then she said there was no record of my stay?!. I had to send a screen shot of the charge on my bank statement from the hotel to prove that they did indeed have my info on file. I FINALLY got my money back after a month+. This hotel is actual trash and so is the management. Save your money and go somewhere else!

Do you like to over pay for a half-​assed renovated hotel?
If so, this is the place for you!
After a long drive, from wherever you are coming from expect to see a room that has half filled wine bottles with cups screwed across the room, no pillows or comforter and every trash full. After moving you to a different room, the door won’t even shut all the way! There will be at LEAST a half inch that isn’t
sealed around the door, making it uncomfortable to sleep, even with AC. (Aka HUMID AS SHIT). After you tell the clerk at the office about it; he says he will write a note and notify the owner. When you awake from the awful slumber you encounter in the 20 count sheets, you will find out HE NEVER EVEN BOTHERED TO. ANDDD when you ask to speak to the owner, she will refuse to speak to you & make an employee talk, who instead of offering you a small return, offers you a discount for your next stay (???))))
So in conclusion, if you like shitty places with an owner and employees who don’t care about the quality of their customers stay, GO TO HOTEL IRIS. :)

My girls and I stayed a night here while on a trip to SD recently. I was looking for a simple, clean, reasonably priced hotel not too far from the major attractions and this fit my needs. I paid approx $ 80 for a 2 queen bed room.
The good:
Front desk staff very nice.
Check in and out was easy breezy.
Rooms were clean.
Free parking.
Price was very reasonable.
Beds were comfortable.
Pool and jacuzzi (small, but no one else was there so it worked for us).
AC/​Heater in the room.
Newly updated.
The negatives:
*No blankets. Appears they just use sheets so I had to turn on the heater. Even a thin blanket/​quilt would have been nicer than just sheets.
*If you’re a light sleeper, probably not the best place. Hotel is right next to the fwy so we could hear all the cars. We were also on the 1^st floor so we could hear the people above us or anyone talking outside.
*Some of the housekeepers didn’t speak or spoke very little English so all I got was «Front desk» in response to any question or request I had.
*I’m petite, and the bath towels provided barely wrapped around me.

I’m not one to write reviews… BUT HOW THE HELL ARE YOU GOING TO CLEAN THE ROOM, remove all the towels and NOT replace them. Then when we’re ready to shower realize there’s no towels… We call the front desk and are told «WE’VE GIVEN OUT ALL THE TOWELS FOR TODAY. Sorry… Call tomorrow morning.» *shake my damn head* TV remote is broken.
This hotel is a joke. I wouldn’t recommend this place!

Don’t do it… Do NOT stay here. For the price you’d expect a whole lot more than this shit hole. Dead bugs on the sink. Shotty remodel… Worst shower I’ve ever had in a hotel. Water pressure sucks… Lack of hot water made it worse. Definitely wouldn’t stay here again. Save yourself the disappointment and stay next door at the holiday inn.

First of all this is not a hotel. It’s a cheap motel at most. They charge you $ 20 per each extra car. There a creepy painting of a face on the wall. Three is no customer service. The front desk lady is rude. The air conditioning is old, noisy and smelly. There is no security lock on the door. The walls are so thin you can here everything that’s happening next door. To the point that when somebody’s knocking on their door it’s as if they’re knocking on your door. The bed is awfully uncomfortable.
Don’t waste your money here.

HONEST REVIEW! Let me start by saying, I went into this place like Ghost Hunters, skeptical as the day is long, and ready to prove this hotel was going to be a place worthy of a two star review… After long consideration, and ready to take my stars away at the drop of a hat, that was not what I experienced after my stay at all.
I’m going to sum up my entire experience here, because if you’re anything like me, you want to know the deal without having to read an entire novel. If you have all the time in the world and want to see the extended version, feel free to read on, otherwise, here it is: Friendly staff, CLEAN ROOMS, minutes from anywhere you need to go in SD (seriously, if anything, stay here just to be close to everything), nice, modern décor. I WILL BE STAYING HERE AGAIN, AND EVERY TIME I AM IN THE SAN DIEGO AREA. GREAT JOB HOTEL IRIS!
Continue here for more details…
First of all, we pulled in from our 3 hour drive early, and when we went in to see what time check-​in was, the person at the front desk was friendly, enthusiastic about the hotel, and did what he could to see if we were able to check-​in early. He found us a clean room, and we were indeed able to.
When we went into our rooms they were EXACTLY as pictured on the advertisements: Clean, modern, flat screen tv (with premium channels might I add!), comfortable. We checked the place up and down for any signs of scary stains or bedbugs, as I had read in multiple reviews, found none. It was spotless!
PARKING! I read things about not having a lot of parking available there, this was absolutely not the case. We were constantly in and out of that place, exploring the surrounding areas, coming back at random hours, always found a parking spot close to our rooms, never had a problem.
I’ll leave you with this: At the end of the day, you’re staying in a hotel because you’re visiting a city or place you don’t regularly go. If you’re staying in your hotel that often to find every little thing wrong with it, you’re doing it wrong. It’s a hotel, it’s doing it’s best to accommodate each different person’s taste and specificity. As a hotel, it’s doing it’s definitely doing it’s job, and fulfilling it’s side of things. People need to relax, and remember that.

Went this past weekend with the hubs. We were a bit hesitant after reading the reviews on Unilocal but I read so many good reviews on other sites it was kind of throwing me off I’m glad we ended up staying here in the end.
We stayed in room #248
–nice updated room with necessities (iron, fridge, microwave, shower, toiletries, bed lol.)
–didn’t get bed bugs or see any bugs my guess is that everyone in California was hit this hot dry summer with bugs so that would explain other people’s reviews. At least that’s what I saw in my County.
–great location (liquor store next door also)
–everything was clean and staff was friendly
–Oh and heater worked! Thankfully because it was freezing outside.
All in all you cat beat that for only $ 70 a night. Nothing fancy but would stay here again.

Hotel Iris is an upgraded older hotel with a touch of San Diego colorful flair. The check-​in process was as breezy as the in-​room AC. I used the app: «Hotel Tonight» finding a great deal that they even honored to extend my stay a few days. The guys at the front desk were kind and easily reachable. I was only interrupted twice by the kind housecleaning staff, as a result of no «Do Not Disturb» signs — I finally just made my own on the 3^rd night and they graciously let me sleep. The rooms are nicely decorated with a bit of creativity, although, the IKEA beds need to be replaced with more firmer, comfortable, mattresses.
I like where the upgrades were headed, but dislike that comfort was set aside. The rooms are equipped with decorated walls, painted and well lit rooms but lack a comfortable sleeping area. The mattresses were springy, a bit broken, and had that ever famous ‘middle-​dip’. The sheets were, I suspect, weekend deals purchased in bulk… but then again it’s no 5 star resort. It is after all a hotel. Maybe I’m a bit jaded from previous staycations that provided more than 200 count thread sheets. At any rate, if you’re not looking to sleep all day in your room, you’ll love the room, front desk staff, and the occasional knock from housekeeping. Enjoy Iris and enjoy San Diego!

Unfortunately we decided to stay over night on Labor Day weekend last minute. We regretfully accept having to spend $ 400 to stay here. It wasn’t such a bad choice until we arrived…
1. Guest services are nice
2. The accent wall nice touch, sink is pretty, makes the room look sort of high end.
3. I don’t know what they were thinking with the «closet/​hanger area». I get it, it was a different design idea, a edgy take. but really? Chairs? No. definitely didn’t fit the décor with the leather bonded head board… then the cheap desk and bench area.
But we just needed a place to sleep. We knew we weren’t going into a luxury hotel.
4. The deal was off and the experience went down hill after pulling off the covers to one of the beds (its a dual queen bed room) and a mysterious «stain» on the bed… I suppose the sheets weren’t changed?! It’s not like it was washed and there was a residue stain. no. it was something fresh dried on… menstrual stain or something w blood.
BIG NO NO!