Hillcrest Printing & Postal

This place is A+
Steve, who is in charge of the printing center, is one of the most helpful, patient people I have ever worked with.
Literally a joy to walk in there and see the guy!

Awesome Awesome Awesome!!! If you like waiting in line at the post office, you won’t like this place. But, if you would prefer to be in and out quickly, with friendly service, this is the place for you. Parking can be a drag on the street, so I tend to use the drug store across the street, since it usually takes less than 5 minutes for me to complete my transaction. Super stoked to have found this place, after languishing in USPS lines for so long. Thank you Hillcrest Printing & Postal!!!

How very refreshing it is to go into a business and observe and be the recipient of exceptional Customer Service! That is exactly what I experienced from Steve and Yulia at Hillcrest Printing & Postal.
It appears they have their own functions; Yulia, Postal Services and Steve, Printing Services and are individually «Masters» of their profession. As a team, their Customer Service is «off the charts» dynamic!
I rather suspect you can attribute the increased growth in business to both Yulia and Steve; and, their expertise and knowledge to offer you products and services to attain your very best result. The printing prices and greeting card selection are the least expensive I’ve experienced.
I don’t know their management; however, I would hope they are rewarded for the «exceptional» Customer Service I, and, so many others I observed, experienced.
Thank you and continued success.
donna (dp)

Steve and Julie are so nice and very helpful. They were clearly busy with a lot of tasks when we stopped in for printing and without hesitation, took care of us right away and with a smile. The service is quick and efficient.

Hillcrest Printing & Postal defines excellent customer service. They are friendly and curtious, prompt and deliver an excellent product. Steve and Julia are awesome to work with. There is never a delay and they are there simply to service your needs. Speaking with Julia is about the opposite of attending the US Postal Office, she is sweet, kind and quick. If you email Steve for a quote or a question, he is back to you within the hour. He will work with you until you are 100% happy with your product. I don’t go out of my way to write Unilocal reviews, but felt that this little busiess deserves 5 stars and beyond. I highly recommend them.

What a great place to do business! Julia and Steve are the friendliest clerks I have ever met. It is such a pleasure to go into a business and actually feel appreciated and attended to. This is where I always go now for my mail and printing needs. It’s so convenient and there is hardly ever a line at the register. Apparently people aren’t aware that it is a US Postal center too because if they were I can’t imagine why anyone would choose waiting in line at the post office over the friendly and efficient service here. Thank you Hillcrest Printing and Postal!

I should have reviewed them the first time I had prints done there but I forgot. My first experience we needed carbon copy prints made. We had a decently large quantity of carbon copies and they were ready the next day. Today I got some half page on card stock printed and they were ready in almost no time. Steve really takes great care and gets you job done ASAP. The prices are less expensive than even minuteman press. (The carbon copies were 10 cents less per packet)
Definitely use them

When it comes to printing and postal, this is the place you want to go.
I came in to print what was a pretty sorry looking resume, and came out with something beautiful thanks to the ultra helpful staff who edited and re-​formated it.

I’ve been using this facility to make copies, send packages and fax for about two to three years now. I recently came across a Groupon for a 6-​month contract on a mail box/​PO box. My one-​year contract at the UPS store was set to expire so it was a good time to make the switch. BIG MISTAKE! I wish I had renewed my contract with the UPS Store, as dealing with Hillcrest Printing has been nothing but headaches from day one. Not only setting up the mailbox was a headache as they required numerous forms of identification in setting up the account, but also the staff was confused as to how to set up the account, tried to charge me extra for deposits, keys etc despite them being included in the Groupon offer. After multiple visits to the store the account was finally active and I was handed the keys. Since then I have called twice to see if there was mail in my box in order to avoid driving down and attempting to find parking as parking is limited and paid.
The first time I called a young lady answered she appeared busy but was helpful and pleasant. She asked for my mailbox number and told me to call back in 10 minutes as she was busy. I did as she asked and she had my answer.
I called back two weeks later and spoke with Steve, he claimed to be busy and said I should call back later as well. I called back 4 times in the course of a 8 hour workday and did not have my calls answered. Each call went to voicemail. Not 2 minutes after my last attempt I called back again using my office phone and low and behold Steve finally answered. (Are they screening their calls, I wondered?) At this point I identified myself and ask him if I had mail and he began to state that their «services are limited» and that they are not required to nor «does my contract state that they would check to see if I have mail…» I couldn’t help but think what of courtesy and customer service? And that in the time it took for him to explain this he could have simply checked my mailbox 10 times over. I also wondered why he did not tell me he would not check my mailbox when I originally called several hours earlier?
Last I have had mailboxes for several years and had never had an issue with calling in to see if I had mail. It isn’t that I am calling multiple times a day, daily, or even weekly. I’ve called in twice in the month that I have had this box. Needless to say I am unimpressed with Steve and Hillcrest Printing and Postal, for this reason I will not be renewing my mailbox as intended and will avoid using other «services» they offer.
As for the other reviewers here giving them 5 stars; I’ve frequented here for years, often standing in line behind someone complaining of lost mail or faxes not going through etc. Regardless of my recent undesirable experience this establishment has never warranted a 5 star rating. One can’t help to wonder if they are «fixing» their own reviews…
Note the dates on the reviews, all but one were written within a 2-​month period!

Such an easy, and enjoyable experience. With exceptional results! And much cheaper than some other quotes. I e-​mailed the store for a quote, and heard back within minutes. Once the quote was approved, I was directed to upload my file on their website — simple and quick. And, before I could even get a chance to call for an update on the completion time — had received an e-​mail indicating that my order was ready for pick up! And, the quality was beautiful. MUCH better than «the alternative option» — I always prefer supporting local, if I can. And this experience did not disappoint. I have officially found myself a new printer! Thanks Hillcrest Printing & Postal!

I have only used the postal services so I can’t comment on their other services. The postal clerks are always friendly and helpful.

This place is a lot closer to my apartment than the Hillcrest post office on Cleveland Ave. Not only that, they provide way better service.
I’ve interacted a few of the employees here, but the stand outs are the lady who I think might be the owner… and the Asian man with tattoos. They are both very friendly and will take the time to explain things to you, and seem like they genuinely want to help. Unfortunately, they can be a little slow, however, it beats having to go to the USPS and dealing with an unfriendly person.

These guys are fantastic! I came here several times in preparation for my wedding. Steve was super helpful and helped us make tags for our favors and cut all of them for us. He also helped with a panicked request when we had to edit escort cards last minute. They can help you with the design aspect of your job or just the printing and they are very professional and friendly! I would definitely use them again especially as they are a local business with fair pricing.

Helped me out on a project I needed done right away. Mike was assertive and figured out certain kinks with art work easily.

I have been using this place for several years, and they have always been courteous, helpful, and pleasant. They helped me find the cheapest way to mail a large package overseas and gave me nice tips on the best way to mail some fragile heirlooms cross-​country. Good work!

Printing, postal service and shipping. I needed to self print or copy a number of applications and was referred here by the fellow at Printing on 5^th Avenue. I was very pleased to meet Ken Smith, the owner, of this new business. Great service, quick turnaround and great prices. Service with a smile. I will definitely keep coming here thanks to the service, price and easy street parking. Give them a try, support locally owned businesses.