Hillcrest Dental Clinic

Without a doubt some of the longest waiting room times you will experience outside of an Emergency Room. Even with an appointment, expect waiting room time in excess of 2 hours. The actual dental care is marginal at best. Do yourself a favor & find a different provider. This place is the WORST!

This is my second time at this clinic and both times were awful. It took about 4 months to get this second appointment and both times, I had to wait an hour and a half past the scheduled time. Once I get into the room, I still am waiting for a while before they even start. They schedule multiple people for the same time slot and then just end up being backed up from the time that they open. The receptionists are extremely apologetic for the wait and it’s appreciated but I still don’t understand the long wait. I just had to wait 3 ½ hours and only had 20 minutes of work done. It’s safe to say that I will not be back here and I will be switching locations.

So disappointed with the lack of Concern for Patient’s Time. In order to allow check in, I arrive ½ hour before and still Still had to wait an Additional half hour only to be Told it would be a few minutes.
Then they have you sit in the back for an Additional half hour before they even see you .
I’m sorry but They Tell you the same Thing over and over
«Sorry we’re short Staffed» .
Just don’t get it !

Worst place in the world! Customer service non existent. Took me late twice in 2 weeks. I’m furious and it pisses me off. They make appointments and don’t stick to them. Not okay in any way shape or form! They need to be shut down and out out of business. The women are lazy the waiting room is dirty. The practitioners talk about their drama filled life while they work on you! Never come here!!!

This is the worst dentist office I have ever been. When I arrived there was already a lady complaining and trying to understand a procedure or the absence of it. She was polite however she was very mad. Another lady was there and entered before me, with her child. She came out nodding her head. I went in and I said I did not want an X-​ray. I brought an X-​ray. But the bad mood assistants practically said that Dentists now a days do not know how to detect ANYTHING AT ALL without X-​ray. So, they have to bombard us with Radioactivity in order to check your mouth?! The dentist didn’t even take a LOOK to see how my teeth were doing! What happened to centuries of excellent dentists that did not have anything like that I could spot any problems beyond requiring (and charging pretty well) the conglomeration of Harmful rays on us. The assistance even had the nerve to said that I received more radioactivity at the beach, I should be more afraid of that than that crazy machine that when they turn on, everyone vanish. I stood up and left. I will never go even close to that place again. Very disappointing…

If you have no appt and come in for their «emergency walk in» —-my advise don’t bother and go somewhere else. I came in at 8:15 n still waiting for 2 hours to get seen.