Henri Bendel

These girls are so so nice and accommodating! I had a ring that wasn’t working out for me and they did everything they could to make it right! Great service and selection. Just make sure you take your rings off to shower or do the dishes!

Today my sister in law walked into this establishment to ask about a monogrammed phone case that she had purchased online a month ago and it was already falling apart, being that it’s a top quality item that is expensive she thought she’d ask how she could go about getting a replacment, to start both women that were working at 11am were not only unprofessional they also made her feel as though she was asking for a favor, they had bad additudes and no customer service skills at all! I’m sure The Henri Bendel Company would not like people like them representing their brand!.. I would suggest to hire people who have a little more education and better customer service skills! Her and I will purchase online from now on!..

Love this place. Tito was amazing. He made my shopping experience so much fun.

The ladies are really nice but very aggressive. I felt like I was almost being forced to buy a purse. Luckily, I got out of there without buying something I really didn’t want.

I am absolutely overjoyed by the way Ashley at Henri Bendle was accommodating. My husband ordered me a purse for Christmas however the purse he was told I would be getting ended up being the wrong one. After trying to find that same purse it ended up being sold out but because of the inventory mistake Henry Bendle was very generous and took care of us on Christmas eve with an unexpected gift! Thank you so much Ashley we will always be a returning and faithful customer!

Excellent customer service! Very friendly staff… not pushy. Natalie had noticed a piece that I had my eye on, and called me when it went on sale! Love this entire store.

If you ever wanted to buy me a present, just come in here, pick up something shiny, & I won’t be disappointed. Plus, I’ll probably, most likely, love you for all eternity.
HB STYLE
If I were to describe the Bendel girl, I’d have to say the style embodies a twentysomething young lady working her arse off at her new job in a big city. She’s a fun, and happy girl, yet reserved and sophisticated at the same time.
I love the subleties of their bags & bling. You aren’t gonna see huge locks or logos, which I appreciate. I don’t like flashy brands. The materials + prices are alright esp when you manage to catch a sale!
STUFF
MUST-​HAVE for HB has got to be their Jetsetter convertible backpack in that water resistant nylon material (think Longchamp totes). It converts to a crossbody/​shoulder/​backpack/​tote easily. It’s seriously amazing. There are other stores that have tried to make something similar, but this one is the best. Trust me. Fashion AND Function? Yes please! I may or may not have it in black & in brown. The new colors they just released are gorgeous as well.
I am also IN LOVE with the jewelry selection. They are ALWAYS on point with the styles & offer creative rings & things you won’t see anywhere else. Sadly, the price points are a little high for the materials. You can probably afford Sterling Silver (at least) elsewhere when at HB you can only get costume jewelry. However– as long as you take care of the jewelry (keep it away from any moisture/​perfumes/​lotions/​keys, etc) then they’ll do fine.
The jewelry & bags at HB are made w/​great material & workmanship, usually with gold hardware & leather, BUT without the giant price tags of LV, Gucci, and the like. I think price points for Henri Bendel resemble Kate Spade or Juicy Couture perhaps. HB makes great bags w/​their version of coated canvas material, and assorted leathers. The quilted bags come in a beautifully supple leather which is fab!
CUSTOMER SERVICE
There were a few minor issues w/​some of the bags I bought here and the service was absolutely amazing. An Asst Mgr/​similar titled associate was polite & helpful. Took my bag & gave me a call when it was ready for pickup from being repaired.
Most of the gals I talk to here are knowledgeable about HB products & are friendly & helpful. Once, I was looking for all the matching wallets for a particular style bag & an SA took the time to look thru all their inventory to find something for me that I liked. I appreciate how thorough and how wiling to help she was, sans attitude.
PACKAGING
If you buy a gift for your lucky girl (whether that may be yourself, wink wink) from HB, you can rest assured what you bought will be wrapped up/​boxed up beautifully. The presentation is glorious & you won’t be disappointed.
All in all, I love this place and could easily drop all my money here for sparkly things I don’t need!

Todd and Stephanie are hands down THE BEST ASSOCIATES.
Todd, unfortunately has left recently for a higher position.
I have been a client of this store since it opened god knows when. I shop here pretty much 2 – 4 times a month and have enough HB merch to set up my own store. it’s almost embarrassing.
MOST associates provide amazing customer service and attention. Great clientele skills. Great VIP events and discounts. Free shipping to my home, card on hold to make purchases when I’m not in store without worry of someone cheating me or stealing my information.
There’s nothing like having your associate inform you what’s up and coming before it’s put on the floor to have it put on hold or to purchase it. Also, having the store opened for you before mall hours to shop privately and have new merchandise presented you.
If I see something I like in store or online, it’s on hold right away until I get to the store to purchase it myself or until an associate can run the card I have on file. ALSO assisted/​escorted to my car with all my purchases.
Very well taken care of here. And hope to still receive the same customer service even after Todd has left.

I love Henri Bendel products, I wear a bangle… or ten… almost every day. Every time I come to San Diego to visit my family I love going to this location because there isn’t one in Arizona where I live, but 80% of the time I am disappointed. I either get no service because they cater to more rich looking clients, or I get followed/​stalked like I’m going to steal something. I also get very disappointed with the selection of jewelry they have in stock. I know it’s a small store, but I find more items online than in store.
I’ve also found many items priced incorrectly in store. (I know I’m kind of obsessed with the jewelry and memorize when things go on sale) So make sure if you are about to buy something you check the online store to see if it is on sale, because the staff don’t always make sure the prices in store are up to date! It’s very disappointing because I always go in with the intention of buying something, but sometimes leave empty handed.

Ahhhhhh! Love this store! The best customer service. I saw a certain purse, didn’t get it, but couldn’t stop thinking about it! Called the store to hold it, it was their last one and they shipped it to me free! And the wrapping was just beautiful!

One of the sales ladies was very nice. The other seemed to cater to the high-​end shopper willing to spend a ton of money and that was NOT me. Bendel’s has something for every price range and they have really nice handbags and jewelry. I will definitely go back.

I absolutely love this store. My boyfriend and I recently went in for their birthday sale and I found the perfect bag for 25% off. The bag was the last one they had in stock and my boyfriend was hesitant to purchase one off of the shelf. The lady who helped us was so nice she offered to order the same bag from a different location. After inspecting the bag I chose the one off of the shelf.
If you want something that isn’t overplayed, Henri Bendel is your best choice. Their bags are classic and modern all at the same time. I get so many compliments on it.

If you like unique handbags and accessories, are willing to go a little off the beat and path of traditional name brands, and are willing to pay a little more to have something special and of great quality, Henri Bendel is a must a see. During my recent visit, I discovered one such handbag. The leather is soft, supple, and smooth to touch. Visually, it’s unmatched in its details and quality.

You will find here: jewelry, hand bags, sandals, accessories, candles, perfumes, cute gifts ideas etc. The sales associates are friendly and less pushy than they used to be, which is greatly appreciated. The shopping experience is additionally enhanced by a very elegant décor. Think very chic New York boutique.
I always stop by this store when In Fashion Valley. This is why I am broke sometimes!
Henri Bendel store is to blame, because I can’t stop myself from buying beautiful jewelry here. His designs are unique, ahead of the trends and always classy. I also really like that the logo is very discreet.
I love their purses too. There is always a couple that I can’t take my eyes off. And my hands too ;-)
Even when I don’t buy anything this store always brings a big smile to my face.

I love love love this store. I discovered Henri Bendel during my last visit to San Diego and had instant adoration for the store. The store was clean and nicely designed with friendly sales associates. All the merchandise was nicely organized and nothing was strewn here & there. The pretty set up and organization of the store made my experience here very pleasant. In addition to the pretty store the products here are awesome! Their clutches and cute jewelry pieces made me want to buy everything in the store. The great thing is the stuff here isn’t bank breaking expensive, but I wouldn’t say its cheap either. I controlled myself from buying a million things and bought a necklace & bracelet which I absolutely love. I will def. be blowing cash money here next time I’m in SD :)

LOVE THIS STORE.
Customer service is always great and so is the selection of bags, wallets, jewelry, accessories… Anything a girl needs! Save yourself some trouble and come here when looking for a present for someone.
I was looking for the brown & white striped wallet for traveling (it fits my passport & all my moneyzzz), and after looking everywhere online, it was sold out. After looking, I called the store and the salesperson helped me find one and put it on hold for me to come pick it up.
Whenever I walk in, I’m greeted by smiling faces! Whats not to love?!

Oh Henri, Henri, Henri. I love Henri Bendel! I also love this location and I think all their sales associates are friendly, and not as stuck up as you’d find in other high-​end brand name stores. I love their purses but have yet to own one. What I do really love is their jewelry! They have big, bold and beautiful pieces here. Everything is trendy and doesn’t sacrifice elegance. I love their bangles, rings and necklaces. The store also has cute things for home, candles, etc. I think this store could satisfy any taste!

I have been in love with Henri Bendel for a long time having been a shopper at their New York City and (now defunct) Chicago stores. The San Diego store has been open since October (though I just fell across it today — a sheer tragedy that I’ve missed so many months) and the 2^nd California store (at Beverly Center followed by one a South Coast Plaza) will be opening soon. This version of Henri Bendel is a smaller more compact concept store as will be the others opening around the country. And while it’s nice to have Bendel’s amazing accessories so accessible, I am deeply bummed that there is not room for Bendel’s clothes or make-​up counters (two of the best things about shopping at NYC store). It’s only the lack of these Bendel’s fundementals that prevents me from giving a 5-​star rating.
Enough of what this store doesn’t have! What it features are amazing fashion-​forward purses, adorable costume jewelry (the Bendel’s bangles are so fun and colorful and the trademarked brown and white striped touches are label-​conscious, yet not obnoxious), scarves, logoed travel essentials, and plenty of girly gift items ranging from leather to cashmere. There is a price to be paid for the Bendel cache, but the sales are good here. Currently the summer lines and small leather goods (iPhone covers, luggage tags, etc) are 40% off or more.
The store’s look is chic, clean and upscale (and we’re talking about the décor AND the salespeople). Everyone was friendly, fun, and helpful — not snooty or aloof. The sales staff were also super knowledgeable and well-​apt in the art of gift-​wrapping. I walked out of the store with all of my items in dust bags, boxed and bowed and placed in matching shopping bags. It just makes you feel good!

I really like Bendel’s. I can always find the perfect big purse here, at reasonable prices. I love the bright colors, and all the designs, it makes it hard to pick just one. =)
They also have great accessories. The jewelery is super cute.
The girls who work here, are always friendly, and extremely helpful, even when I don’t plan on buying anything, but just browsing.
They also have some things for home, like candles etc, that smell superrr good.

Skipped upon this place accidentally during my last minute shopping frenzy before Kissmas. Never heard of them before but liked the window, lighting, décor, colors and even the trendy salespersons.
Much to my surprise … it was kewl. Really kewl. I know that I wrote about Brighton being my fave place to buy gifts for my girlfriends. Well, now, I believe even Brighton has some competition! Great niche things. Organization things (i.e., leather IPOD case, compact mirrors, stationary, luggage tags, makeup bags). Oh, and big things, too… Like fabulous purses, luggage, etc.
Oh, they wrap your presents impeccably. Very impressive. I can appreciate the aesthetics and thoughtfulness of a well-​wrapped present but … uh … I just don’t have the patience or werewithal to do it myself! Soooo, places like Henri Bendel come in handy!
Their logo is a silhouette of a lady walkin’ a dog. Too cute!
They began in NUEVO YORK … NY, NY. There aren’t too many stores across America, yet. I believe there will be more but until then, I’m happy to say Fashion Valley is home to one of their fabulous stores. I WILL RETURN!
Happy shopping!