Geneva Flooring

After looking at flooring for several months from most of the popular large consumer companies we could not find what we were looking for. Spent weeks also having samples sent to us from Internet sellers. Geneva Flooring was identified by a manufacturer that we were interested in their products. We called and they asked us to come in to look at samples. We meet Judy and she was just wonderful. Gave us plenty of time to look at samples. Same day we narrowed down to a few. Her depth of knowledge in regards to each sample helped us to make a decision during the visit. She made sure that we order exactly what we needed. Including all the correct trim pieces, glues and correct thickness of cork for our project. Months later we remain very pleased with the selection, price and service before, during and after the sale. We highly recommend Geneva Flooring. They will save you a lot of time and unnecessary frustration.

My husband and I knew nothing about flooring but needed to replace our kids family room carpeting. We basically drove up and down Miramar Rd. and hit up a handful of places that had decent Unilocal reviews. This store is about a block off of Miramar Road’s main drag. Judy the owner was great. She educated us on our different options, the pro’s and con’s of each and estimates on what each would probably run us. We took home multiple samples and after going to about 5 or 6 other places we decided to go with Geneva. The product selection was pretty much the same at the other places we went to but some of the places gave us more of a car dealership kind of sell or were just more expensive. Today John, Jay and Colton came and installed our new laminate flooring. They were friendly, professional and took care of everything. My kids love the new flooring! I wish we could have done the entire downstairs!

I can’t even begin to tell everyone how amazing this company is! lisa was fantastic. Justin, John and Colton were so nice and efficient. Thank you so much for doing such a professional and wonderful job!

Lisa from Geneva flooring and her installers, Pacific edge flooring, John and his crew, Colton and Justin, did an amazing job on installing my laminate wood floors in my
looks awesome. From in the moment Geneva flooring came out to give me an estimate, not only did Lisa come out to meet me but also had me meet the two guys who were installing my floors, John and Colton. They took their time prepping my plywood subfloor so that it was properly leveled and flat. They took pride in their work, fine craftsmanship, and they were very professional. I highly recommend Geneva flooring, go with them you won’t regret it.

I could not be happier with the work that Geneva Flooring did for me. Every employee was a true professional — knowledgable, helpful salespeople and hardworking, reliable craftspeople with tons of integrity and decades of experience. A floor is an expensive thing to buy. Don’t make the mistake I made the first time around — choosing a cheaper option and ending up with a «blow-​and-​go» company that delayed my move in date, made a mess of my floor and walls, didn’t know what they were doing, didn’t care, and refused to fix the damage they caused. Just hire Geneva Flooring. You won’t regret it.

Judy and Nuno from Geneva Flooring were awesome! Both we so professional, yet very personable. Judy helped my fiancé and I pick out cork flooring that we are absolutely in love with, and even entertained my ideas for super eco-​friendly carpeting (which we didn’t end up going with). She also was very responsive to my texts and emails. Nuno did the installations and was such a friendly and knowledgeable person — he worked hard for us and did a beautiful job! I would highly recommend this place for any of your flooring needs!

We went to Geneva floors for a quote to replace all of the flooring in the home we are currently purchasing. I was so impressed with the staff. Lisa was incredibly knowledgeable, responsive and helpful. Pricing on materials was very competitive, (much lower than in many stores that advertise they specialize in discount flooring,) and they offer a much larger selection with higher quality floors. Lisa came out the same day to do a quote and the bid was very comprehensive and detailed. Our contractor John Harrison recommended them to us, and I can totally see why. I would highly recommend their services. I also love that it’s an all woman owned and operated shop. Service wasn’t the least bit pushy and sales was not aggressive. I felt totally comfortable there. Go in and try them. They’re awesome!

Geneva Flooring was the 3^rd company I went to for bids on my hardwood and carpet install, and I’m glad I did.
Their showroom is a bit cramped, but they have everything there.
Judy is really knowledgable and is, thankfully, patient as we went from darker to redder, to lighter tan and they kept showing us samples.
I liked that their bid was very detailed so you could see where all the charges were going. I think this type of clarity shows where the wiggle room can be (ie surface prep) and helps to reduce surprises. And they were flexible with a few last minute changes and additions to the project.
The install looks great and my wife and I are happy with the results.

I made an appointment for a hardwood floor estimate with Geneva Flooring where I had to coordinate with my realtor and seller to get access to the house we were buying. In addition, I arranged for childcare for my two kids for the time of the appointment. I waited half an hour at the home with my realtor and seller before I called Geneva Flooring to see where Lisa was. They said they would locate her and call back. I waited another 10 minutes and no call back. Frustrated at this point, I called back again and they gave a lame excuse that they had an issue with another client and Lisa would not make it. I was extremely upset at this point, as I inconvenienced other people to stick around longer and wait for Lisa. I am disappointed with the outcome of what could have been a successful business transaction. A simple phone call to apologize and cancel the appointment would have made a world of a difference.

I’m remodelling an office and two bathrooms, and I wanted to get the same flooring to go in all three rooms. A weird request maybe, but I didn’t want my tiny little house to end up looking like a patchwork quilt with a different type of flooring in every room. I was really stumped for a solution that would work in all three rooms and also coordinate with the other floors in my house. I was dreading spending hours cruising through multiple flooring showrooms in search of inspiration, then I heard the owner Judy give a talk about flooring options at a club meeting. I made two trips to her showroom, spending a grand total of about 15 minutes there each time. With a few questions, she was able to direct me right to what I needed to look at, and let me check out samples to take home so that I could check the color. Easy peasy.
Judy obviously knows a lot about the many different types of floor coverings. I felt confident that she was giving me good recommendations that were in my best interest, and not just trying to sell me some ‘special of the day.’ She even has eco-​friendly choices, which I thought was nice, even though it wasn’t what I was looking for — nice to know those options are available.
The best part (well the second best part) is that shopping at her place saved me so much time. The really very best part is that I absolutely love my new floors! I highly recommend shopping at Geneva flooring — even (or maybe especially) if you don’t know exactly what type of floor covering you need.

These people are expert and honest. They won’t «sell» you on their choice, they will help you find the best choice for you and give you a good price on whatever you choose. Believe it! They were the 3^rd place I visited after enduring the sales pitches at one of the big flooring stores and then receiving little help from my general contracor and his floor installer. You will not regret going in and talking to them. You will probably be a customer for life, I know I am.

Wow! What an amazing job Geneva Flooring did for us. Judy and her team was very helpful since the beginning. We were really on a tight budget, and she was able to show us options that matched what we wanted and was affordable. It was still over our budget, but it was definitely worth it. We recently bought a new home, and the stairs and the second floor was carpet, but was completely trashed by the previous owner so we had to rip it out. In debating between replacing with carpet or hardwood to match downstairs, we decided to go with wood floors. Judy showed us samples that matched what we were looking for, gave us ideas on how to match carpet on the stairs so it doesn’t look funny. Knowing our budget, Judy was showing us the best product in that category. We really appreciate her not trying to upsell us. Installation went really fast, they were able to accomplish everything in 5 days. Installers cleaned up and respected the space even during the week they were there. No trash was left behind, which is always a plus!!! All in all, Geneva did an awesome job, and it truly was a great experience. You really get what you pay for, great product, great service, and warranty. I’m sure we probably could have saved a little going to Home Depot or online, but we definitely would not have gotten the experience, the great service, and the after sales help. If you have any questions, they are there to help! Would definitely recommend Geneva to anyone looking for flooring.

We found Geneva when we were sketched out by some Solana Beach flooring installers. We just weren’t getting a good feeling that a) the Solana Beach people knew what they were talking about and b) they were giving us a good deal. We really wanted Teragren floors, so we connected with Lisa and her mom, the two owners of Geneva Flooring, through the Teragren website. They ARE SO AWESOME. They spent a long time explaining the various differences between the different bamboo floor options, gave us a great price, and are just really nice women. Their installer was just fantastic as well, very responsive and always happy to talk to me when I’d come to check the progress. I don’t often give 5 stars on Unilocal,but Lisa and Judy totally deserve it.

Geneva Flooring installed bamboo flooring on most of the first floor of our home. Their value and workmanship were terrific and I’d recommend them to anyone looking for hardwood.
PROS
Judy (the owner) and her daughter Lisa are both very knowledgeable about their products, including bamboo. Lisa came to our home and really took the time to understand how we lived downstairs so she could suggest the right product for us. Neither Judy or Lisa were pushy about a particular brand or price point — they seemed genuinely concerned about us getting something we would love at a good price.
Having workers in the home is always a bit stressful, but our installers Nuno and Carlos were very considerate. Nuno gave us constant updates on their progress and the guys were careful to clean up nicely at the end of each day. And, when a few unexpected surprises came up (don’t they always?), Nuno consulted us quickly and gave us options.
CONS
They needed more hardwood and baseboards than originally ordered, so our project took approximately 2 days longer than expected. This was a pretty big hassle, though Nuno was very apologetic. He even painted the baseboards for us the 2^nd time they came up short, even though painting the baseboards was our responsibility.
THE SKINNY
It’s very hard to find a flooring company that does good work, knows its products, and delivers great value. Geneva Flooring has all three and I wouldn’t hesitate to recommend them or work with them again.

We found this place on the internet… it’s very close to all the other flooring/​furniture/​etc. places on Miramar, but it’s tucked on a side street out of the way. It’s a small shop crammed with samples. They sell lots of hardwoods and laminates, with a more limited selection of carpet. The staff person was knowledgeable and laid-​back… she showed us products in a variety of price levels and pointed out the pros and cons of each. She really didn’t push the higher– vs. lower-​end products… her approach was more just to give us the information we needed to balance the advantages and disadvantages of each option relative to our individual needs and budget. At no cost, she let us check out a bunch of good-​size samples to take home and encouraged us to test each one out by dropping stuff on it, etc. to get a feel for the durability of different products.
When we left, we were impressed with the customer service experience but assumed that because this is a small, independent shop, the prices would be high. I’ve been surprised to find that when I see the same products at bigger stores or chains, they cost the same or more than they did at Geneva. We haven’t made a decision yet, so if we decide to buy from here, I will update my review after the floors are in. But if you are shopping for solid wood, engineered wood, or laminate, don’t skip this place!