Genesee Plaza Dry Cleaners

Hands down the BEST dry cleaners out there! I have tried a ton of dry cleaning services and have never been quite happy. Genesee Plaza Dry Cleaners go way beyond the call of duty. Not only do they provide extremely high-​quality service, they cultivate a nice home-​like ma and pop atmosphere where you feel you are always being taken care of.
On one occasion specifically, Genesee Plaza Dry Cleaners really went way beyond the call of duty. I had a last minute photo shoot that came up that was going to huge for my career and had less than two days to prepare. They supported me in such a pivotable moment of my career and quickly worked with me to get my professional suits perfectly pressed and tailored so I would look my absolute best. When I went in to pick up my suits, they fitted me and did a little extra steam, and gave me an incredible pep talk that helped calm my nerves so I could rock it at my photo shoot.
Thank you Genesee Plaza Dry Cleaner for your unparalleled commitment to high quality service and making me feel like I am part of the family.

Expensive dry cleaners. And they ruined one of my shirts. :/
Very nice people who work there though…

Awesome!!! Called yesterday right before closing to see if they could help me in a bind. I needed a too cleaned asap. The woman who took my call and told me she could help, took care of me when I arrived. She said she would call me by the next morning if the stains did not come out and then we could decide what to do from there. She left a vmail as she said she would and the too came out as I had hoped. She… I believe her name might be Tina? She is professional, swift, and properly set my expectation. I don’t get much dry cleaning done but I would definitely return send recommend. Thank you!!!

These guys have the most professional, consistent service of any dry cleaners I have found in San Diego! I highly recommend them for laundry service, dry cleaning, and simple tailoring — a fabulous one-​stop shop!

This place has exactly what I am looking for in a dry cleaner: good service, honesty, good prices, quick turnaround, flexible hours, super convenient location, AND high quality cleaning.
Parking: Easy. it’s a big lot near Target/​Home Depot/Vallarta’s area, but enough away (next to Fantastic Sam’s rather than Target) to not be a madhouse.
Service: Super friendly, they also give advice for how to maintain your clothes! They tell you when your items will be ready and even will email you when they’re ready to pickup! Mine were ready a day sooner than I thought – score!
Honesty: I am not good at laundry, apparently, because I washed clothes that had olive oil spilled on them and then dried it… twice. THIS IS A NO NO. They were honest with me that the stain might not come out because it sometimes sets if you wash and dry oil. They did their best but gave me realistic expectations!
I picked up my clothes on a Monday after dropping it off on a Friday afternoon and paid $ 10.50 for 2 shirts. NOT BAD! They showed me the shirts before I left, and they successfully got all the oil out of one, and like 90% out of the other. I will hope for the best for that one, but appreciate the honesty and hard work from the staff here! They told me next time to just bring it in and not try to save it myself. Wisdom right there.
I would recommend this place in a heartbeat. It is clean, green, and super convenient!

Staff is very friendly. Location is clean and convenient. Prices are a little over market rate.

First time ever getting my coat dry cleaned. The lady at the front greeted me kindly and told me it would be done the next day. I asked her how much it is and she said it was $ 7.45. Then I got an email the next day saying my coat was ready for pick up but I couldnt go in that day so I called and asked if i could pick it up some other time. She said that’s perfectly fine and there would be no holding cost. I went to go pick it up a couple days later, paid $ 7.45. I’m pretty happy with this experience except there’s still a lot of lint on my coat– which I thought would mostly be gone… That’s okay! Still loved the warm welcome and help.

Needed my suit cleaned and I found these guys. Glad I did because they did a great job. It looked brand new. Thanks guys

Used them for 2 months, was pretty happy with price and service, except they would miss spots every now and then but if I ever pointed it out they would fix it. Came in today and the normal charge for laundering a shirt is $ 2.75 and the guy charged me $ 6 for 1 of the shirts. I said excuse me why are you charging me double the price for this shirt? He said the other girl who worked the counter most the time said I requested this shirt be perfect and that it be done by hand, so it was more money. I said that is not what I said, I never once used the word perfect, nor did I request it be washed by hand and I was never told it would be $ 3 extra for this shirt so you can’t just all of a sudden charge me more for a shirt. I said you weren’t there when I dropped the shirt off so you don’t know what was said. He said well that’s what the other employee said you said and I believe her over you. I had already given him my debit card and he just went and swiped it, I said you didn’t just charge me $ 6 for that shirt, did you? He said I sure did! I said I did not authorize that, I’m going to dispute it with my bank and you just lost yourself a customer. He said ok, and tossed the shirt I was dropping off to be cleaned back across the counter at me. I said I will also be leaving you a bad review and he said ok I will do the same.
Guy is a complete jerk, lost my business, do yourself and find yourself another cleaners where they know how to treat their customer.

This place is fantastic!!! I started using this dry cleaner around 6 years ago when I lived in clairemont. I moved to del mar and continue to use genesee plaza dry cleaners because of how great they are. The customer service is amazing and they don’t take advantage of their customers. I’ve had them tell me how to wash several garments at home versus having them launder it to save me money! I think the prices are very fair and I’m never worried about any of my clothes being ruined. Definitely recommend!

These guys are amazing. I am always greeted with open arms and bright smiles. I 100% recommend coming here to get great work done and for a great price. Don’t forget it’s a green company and that’s is worth the 5^th star :)

This place is still a disaster. Mr. Best Cleaners, about 3 blocks away, is a vastly superior. Of course anywhere would be better.

Great dry cleaners. I’ve used them tons of times for dry cleaning and tailoring and they always do a great job. Their customer service is fantastic. You walk in and are immediately greeted with a warm hello and they will remember your name with a surprisingly low number of visits.(in my case my wife’s name but she picks it up normally lol).
The service is fast and seems very reasonably priced. I haven’t shopped around, but why would I when I’m treated so well?

The staff are friendly and helpful with regular and special requests. They got a stain on my suit pants out after it had been dry cleaned a couple times previously with no success! Thank You!

I love this dry cleaners. Not often do you find an outside service that takes great care of Military uniform. Genesee Plaza Dry Cleaners does just that. They timely, efficient, and very friendly.

This is where I take the clothing I care about to get them cleaned.
While they are not inexpensive, the quality of their cleaning is better than cheaper alternatives. They are able to get stains out entirely, most of the time, and this includes oils, chocolate, and other things I’ve spilled on my clothing. Despite me doing no-no’s like trying to get the stains out myself and instead setting them — but I’ve learned now to bring it straight to the dry cleaners! They have saved several of my garments, keeping them in mint condition.
Always friendly, timely, and I really do feel they live up to their motto of trying harder.
If price is a huge issue for you, I recommend the hybrid approach that I use. For items that have no stains or items you don’t care about, take them to your inexpensive alternate. For delicate items, stained items, hard-​to-​clean items, precious clothing, take them here.

Prices Outrageous. DON’T GO HERE. It’s worth driving some place else. Over $ 9 for a dress. I usually pay under 6 @ Mr J’s & @ Mr Js, they don’t have to give you a warning that they may ruin your Cavalli dress because its multiple colors.
They take a long time, like a week. Not worth it, plus the little girl there is rude.

This place is awesome! I called to get an estimate on cleaning a large blanket I have. The price was reasonable so I came here because it was close and in the neighborhood. Anywho, I walk in and immediately was greeted by a friendly woman. She was super nice & quick. Told me it’d be a couple days. I called the day of pick up to make sure it was ready, sure enough they told me to come by any time and that it was ready. when I came back again, I was greeted by the same friendly place and the price ended up being HALF what they originally quoted me. WOO HOO! I don’t go to the dry cleaners very often, but if I have to again I will definitely come back here and refer everyone as well!

After a weekend in Vegas with the smoke-​filled casinos, finding a dry cleaner was imperative! I haven’t needed anything cleaned in awhile, so I checked out Unilocal and this place gets pretty decent reviews. It’s also conveniently in the shopping center with Target, Home Depot & Marshalls. Exact location is to the right of Marshalls (as you are facing the store).
Prices seem to be okay, but I didn’t do any comparison shopping. $ 4.95/shirt, $ 4.95/pants, $ 7.25/coat, $ 9.25/dress (simple style). Here’s a pic of my receipt:
Service has been pleasant and I will keep coming back here when I need to… No complaints.

I should always beware of places with high rating based on price alone. On the Unilocal reviews, I brought in 4 expensive items, marked the places where they were stained with tape AS WELL AS explained to the attendant the origin and duration of the stains. She says they should be no problem. I called one day before the promised date since I was in the area, and the person answering the phone says :“they’re not due until tomorrow, we haven’t even started on your items”. Okkkk. I expected you to not wait till the last damn minute and rush through them but still had my hopes up at this point.
Pick them up a day later, and my wool coat looks essentially unchanged. Stains were literally exactly the same as when I went in. Other grey coat looks much pill-​ier and more battered than when I went in. WTF?
Going back to La Jolla cleaners in UTC where the lady understands expensive goods and service and isn’t just an assembly line churning out dry cleaning at low prices. you get what you pay for I suppose.