Furst Flowers

Zero stars if one wasn’t required. I ordered five arrangements for nurse’s week off San Diego
website which is just a clearinghouse site in Washington state that sends the order back locally. The delivery was from Furst flowers. It was a pitiful representation of what was pictured. They didn’t give the pictured vase or the bow, and substituted some lop-​sided flowers. I sent them all back and got a refund.

The bouquet I wanted from Telaflora through the Telaflora site, was not available through them on their website, Furst’s website showed it available, I was thrilled. Then I noticed the «substitution» clause. I wanted that specific item, so I called them, several times throughout the day between 8:30am until after 6pm their time, and every time got a generic voice mail telling me to leave a message-​the ind that is built in to an answering machine… there was no… this is Furst;s Florist, I left a message, which was also not returned. I am hugely disappointed, not only that I couldnt get the item I wanted, but the fact i was ignored wasnt helpful either. I will go back and order from someplace else…

Thanks for putting me into the guard railing on the entrance to the 5 north from Golden Hills about 11:25am.
Learn to be more polite on the road. You were in the wrong lane and almost hit me forcing your way in.

I decided to just stop by and pick up some flowers for a client. It was my first time here so I didn’t know what to expect. But as it turns out I ended up chatting it up with Hanah, the owner, for about 15 minutes and had a great experience. Very personable and knowledgeable about her business. Large, beautiful arrangement for $ 20, which is good for quality flowers. I left there with a good first experience and will go back again. I found out she’s been there for 28 years, not bad!

I used Furst Flowers several months ago to send my little sister a post-​surgery bouquet from the online site. It did resemble the online version (hence the 2 stars), but first off, they FORGOT to give the teddy bear with the flowers that I paid extra for until later in the day. Then, and more importantly, they totally BUTCHERED the note I had carefully thought out and written in the online text box. They cut out some pretty important lines – like who it was from – so my sister was confused b/​c my words of encouragement no longer made sense and she didn’t even know who had sent it until I called the see if she ever received it. And yes, I was well within the online character limit. I don’t know if the poor copying of the online text to the hand-​written note card was out of carelessness or lack of English skills (I’m assuming the former), but it’s pretty bad when they fail to at least copy the «Love– Tiffany» bottom line.
If you don’t want to be disappointed for the same price or maybe $ 2 – 3 more, use FLOWERS OF POINT LOMA. I was floored by their customer service AND exceptional arrangements (mine turned out even better than the online version for the same money) earlier today!

It is rare that I will rate so low, but I have to this time. Rude, not friendly and way over priced. Even Vons or Trader Joes would be a better bet. Example? Two roses tied simply with a ribbon. $ 8 a piece. Plus rude and fake service. I would have just walked out if I was not in a hurry. I learned my lesson so you don’t have to, don’t go here.