Family Gym – Stadium

No Stars! HORRIBLE people a bunch of crooks. I want my money back!!! Gym closed down less than 10 days of me joining. Paid in advance for 2 memberships for a full year. Unbelievable

Anyone who still has a membership here, please call and cancel to 1(888) 827‑9262. The owners have not bothered to cancel the memberships and are refusing to refund the money. Anyone who is attending to any location still open, please leave before you end up like everyone who attended to the locations closed. The gym is closed and they are still charging people for the memberships.
I should have realized that this would happen, because a couple months ago I spoke to an employee who said that they were not getting their full pay. The owners owed them money from previous paychecks.

By the looks of it, there has not been any progress. My husband and I had to drive all the way to Southbay to see what’s going on. The employee did give is «The Owner’s» phone number, and of course, no answers. We didn’t cancel our membership because we are truly hoping things get fixed. It’s almost new year and we already got charged twice for monthly fees. If Family Gym hadn’t closed the National City gym, I wouldn’t of had no problem. But, being that there’s no answers or a faint progress anywhere, I think we as «members» should start calling TURKO on them. This is no joke. I want our money back or if something gets resolved by the end of the year, we should get a deal in return. In the meanwhile, I’m going to keep enjoying working out in this freezing weather. -.-

Still no answers from these scam artist.
I have called the other locations, they have no answers.
I called the number on the closure notice, it goes to voicemail.
I contacted the owner, he said he was going to email me my contract where it stated I am not entitled to my refund if the gym «relocates».
#1. You didn’t «relocate» you closed cause the building was not up to code .
#2. Surprise, he hasn’t emailed me any contract.
Super shady business & I will never recommend any Family Gym facility to anyone.
Wish I had just spent the extra money & found a real gym.

Now i can write a honest review. This place to me was gross machines were dirty and i hated going. During the hotter days there was no way i was going plus the fans they had was always pointed at the front desk. Children running around sitting on the machines while their parent worked out. Now they closed out of know where which was upsetting had to go to their only location a 30 min drive from downtown to cancel so i wouldnt get charged. The lady on the phone is Hispanic might be a lil hard to understand trust me just go down their and fill out the paper to cancel and take a picture of it. Its the one in san Ysidro. Because their phone is full of messages cant even get threw.

I’ve been a member for over 2 years. I enjoy the fact that there’s tons of weights, plenty of treadmills and machines. But what I really hate is that it used to be open 24hrs Monday– Thursday and now its only open until midnight! I like working out late at night. They never gave any notice, first it started out as a summer schedule, but summers over so I asked an employee and she said that would be the schedule until remodeling is done, but they’re not remodeling anything! It’s still as dirty & grungy as yesterday! The owner must be so cheap. At least wash the carpet.

I have been a member for a long time… it’s not really the gym that sucks. It’s really inexpensive so ya’ get what ya’ pay for ya’ know? Are the treadmills dirty with dried sweat stains and dirt? YES. Are their buckets everywhere everytime it rains? YES. Is it in the ghetto area of East Villiage with many homeless people all around? YES. Those things i accept and tolerate because of the price. My issue is something i have posted about on here before and nothing has changed. They have almost zero fans in this place for cooling off …2 that i can count. One is aimed only at the Personal Training area, which of course your not really welcome in unless u are paying extra for personal training. And the other is right up front at the entrance aimed only at the employees sitting down at the check in area. This sucks! And It is the reason why i am re-​posting this and because of what happened today. So… as i finished running on one of the treadmills. Extremely overheated I moved to stand for a moment near one of the fans. The one that is at the front entrance, aimed at the staff who are all sitting down. Within one minute of me being there trying to cool down just a moment. A female employee came over unplugged the fan, took it, and moved it all the way down to where she was sitting, replugged it in and sat back down! Absolutely no regard for me, just plain and simple rude action! Do you not care one bit about your paying members? Obviously not according to a lot of the bad reviews for rudeness and lack of professionalism on here. Glad to know i’m not the only one. Inconsiderate to say the least!

I come here Mon-​Thursday before work from 5am-​6am. Love that is empty at yours time. Only a few people. I enjoy getting my work out in here.

All I can say is Ouch! Big Fail! I called on the phone to ask some questions about there gym and they are all extremely RUDE! After reading all of the other reviews I will be sure to stay away from this place.

Not only it’s trashy gym. But what do you want for $ 10? The employees are absolutely unprofessional. I canceled my membership on June 20 (1 day before the next charge) so the next day I was charged (for June 21 though July 21). Which is correct, I did not give 30 days notice
I came today, July 22 knowing that I still have one more month (that’s what they told me when I canceled my membership and that is the info that says on my agreement — you pay for the first and last month at the beginning) So I payed for July 21 through August 21 when I just opened my membership. But! I am not allowed to come here anymore!!! The girl, that is responsible for this kind of stuff was really rude and talked to me with repugnant attitude. She first highlighted some info on the back side of my agreement (didn’t find what she was looking for) then start explaining that I payed for May and Bla bla bla! So basically I paid for my last month twice! $ 10 not a big deal, I don’t like when someone thinking they are smarter than you
PS for this girl: first time I stepped at this gym 07/​21/​2014 and payed cash for the month July 21– August 20 and what ever my last month is going to be. After that I had payments for the upcoming months. Where is my last month if you charged me this June???

I enjoyed the yearly price of $ 149.
The downtown location is spacious with an obstacle course and plenty of free parking. I like their big screen TV to watch sports. Occasionally, you get that homeless funk and drama when the bay doors are open. I like the aerobics stadium style to use the mirrors for stretching and workouts. This location is ²⁴⁄₇ availabe. That’s a plus but the area can be amusing at night. I recommend grabbing a parking spot by the entrance.
The Chula Vista location is only good for classes. At that location the treadmills and free weights are substandard. Parking can get horrible when classes are in session. The staff is friendly there. It’s an average joes gym like dodgeball.
The San Isidro is small but up to date on equipment. Gets a little hot but clears out from 11 am to 4 pm. Plus the cardio equipment has fans. I like this one the best but it’s farther from downtown. This location should be the standard for all the Family Gyms with facilities and equipment.

Pros: Membership fee. Plenty of equipment. Majority of the crowd tends to be focused. Huge parking lot. The gymnasium is excellent for sprinting and yoga. They offer frequent classes (none I’ve attended but they look fun). Also, I’ve noticed that they’re community conscious. They had/​have a fitness class for kids, they’re having a fund raising dance-​a-​thon coming up, and on Sundays they share the small lot for mass. I don’t get bothered by staff with hard sales, nor was my membership.
Cons: Seems pretty dirty. They don’t have showers. They said they offer WiFi but I guess they change the code often, and when I am connected its never strong enough in the weight area (where i spend all my time). Sanitation spray bottles are scarce and questionable of what’s really in it, maybe just water with a dash of??? Men’s restroom tends to be dirty and sometimes not stocked with toilet paper. Again, NO SHOWERS especially at a dirty gym. I want to not only feel great inside but outside when I leave the gym.
They have a supplement store on location. I’ve never shopped there so I don’t have any other input on that.
Chuze has showers and is clean for the same price, However, Family Gym isn’t employed with douchey staff and i don’t get dress code screened when I walk in. I’m at the gym to work out, not pose.

By far the best deal a month… Not to mention they offer babysitting hours :) Which is definitely a plus for any full time Mom out there… Management is always concerned about all members’ needs and do listen to all complaints. Babysitting employees are very friendly and love their job interacting with the little ones. Love this specific location because They have all kinds of machines and love the loud music some people don’t like :) Will definitely recommend this gym to family and friends !!! Investing in my body never felt this good…

Friendly people with the exception of this lady other than that big gym. A lot of equipment can’t beat the prize

This gym is very dirty they advertise that it’s open 24 hours but it’s not !!! Bad customer service all the employees just hang out and socialize the parking lot across the street is so sketchy it’s cheap but you get what you pay for dirty equipment and bad customer service !

Can you say trashy!!!
Well that’s family gym its a poorly staffed gym by a bunch of family members who are very very very unprofessional ! RUDE INCOMPETENT EMPLOYEES MANAGERS!! ect… Besides all the false advertisement they do like open 24hrs (which it should say open 24hrs somedays) they advertise with groupon and don’t honor there vouchers I don’t care who on here says well it’s cheap and close to my house, who gives a ratsass really drive a lil but why pay money to a nasty gym where 96% of the people that attend it go there to socialize don’t believe me well go look for your self. Dirty gym rude employees and nasty owners. Will never recommend it to anyone … I hope they continue to do bad so they can go out of business soon enough.

I originally signed up for this gym because it’s close to me, it’s only 10 $ a month, and they have everything necessary for a good workout.
Your membership gets you into any of their locations. I believe they have 4?
The employees are helpful and kind. I’ve never had an issue with them.
They’re pretty chill and let you stay an extra 10 minutes after closing to finish your workout.
The parking lot is across the street, it looks sketchy, but I’ve never had a problem or felt unsafe.
The only thing I can complain about is that I went to go workout today and the gym wasn’t open. Today they’re supposed to open at 7, I got there at 7:05 and waited until about 7:20. I would’ve waited longer, but I got frustrated and figured I’d just come back later.

What a massive facility they have here. I can’t find anything negative about this gym yet since I have only been coming for a week. They have everything you could ask for and even more. I mean, they even have an obstacle course! They have a huge open basketball court looking area that they use for classes that are going on every time I go. The people seem pretty friendly and there are always open machines so waiting isn’t an issue. I know the parking can be a pain in the butt sometimes but that’s San Diego as a whole, get over it. Not too sure on membership prices, I know I paid 20 $ for a week pass which is all I needed at the moment.

This gym has everything you need. My only issue is that it’s always filthy. The staff doesn’t seem to do much other than workout and talk amongst themselves. It has parking up front (which he owner recently told me is only for people trying to get a new membership) thy have additional parking across the street. My issue with that is that the parking lot is super dark. They have a generator outside but it’s often out of gas and there’s no light. Since I work out mostly at night I wish they would provide a safer parking lot.
Anyway, the price of this gym is right if you don’t mind their shortcomings.

I’m currently the Duke at this spot, which means, I come here a lot. Been meaning to check this place out for a while now, and my sister has a membership, so me and fiancé finally decided to check it out. We debated it for a while and decided to put the money down for a whole year which was $ 150 and the following year it would be a lesser price.
So far we like the place, we have had good experiences for the most part every time. There seems to be a lot of haters on here when it comes to this place on Unilocal.
One of the things I noticed about this place is that it’s mostly Mexicanos/​Chicanos that visit this place and this includes a lot of señora’s or Mexican ladies, mom’s basically. And so if your a señora or señorita and want to work out in a place that doesn’t have a bunch of skinny girls walking around checking out the bodies or showing off their bodies, than this is the place for you.
I have been doing the Boot Camp on Saturday’s with Victor lately and it has been great. The first day kicked my assssss!!! but doing better now.
Remember if you wanna work out with the Mexican peeps and won’t feel intimidated than this is your spot, if you wanna do the typical meat market than check out 24 hour or some other hipster spot, this place is for those that are serious.