Famers Insurance – Lucy Nguyen-Yogi Agency

I know Lucy for over 7 years. She is very nice and friendly. She really tried to help me for my insurance. I feel very comfortable with her.

I notice the only people leaving good reviews r her workers & family.
I can never get ahold of her as she is never there they say. She never returns calls.
My grandson totaled his car & she kept it as active on a policy & cancelled the wrong vehicle.
Made a telephonic appointment for a Friday a. m to give vin# to insure a car bought in a different city to drive home insured, no answer! NOT DEPENDABLE!!!
Beyond poor business ethics. I would not recommend her to anyone!

The agents are very kind, friendly, ensuring. I feel very secure in their hands and I am currently going through a law suit right now. Farmers insurance are doing their best as they have many representatives looking to support my case; in addition, farmers insurance also provides their clients with attorneys. I highly recommend this company and the agents here also know, very well, how to handle and explain situations to their clients. If price is something you’re looking at, this firm is worth the cost!

I’ve been with Lucy for over 8 years now and I plan on staying with her for good! She has the best service and the best team to help her out. If I have any accidents or problem she is there 100% to help me with my claims without any hesitation. She is the #1 go to insurance agent if you have any questions, issues, accidents or whatever it is she’ll guide you through to provide the best service for you! Thank you Lucy!

Lucy Nguyen is a professional insurance agent, a genuine and legitimate in all her duty details.
Mrs. Nguyen is knowledgeable and multi-​cultural lady, a devoted wife, mother, as well as pets lover.
She can advise and guide her office clients to the right safe future path.
Lucy cares for her universal community. Always making sure they are well insured (cars, health and all assets.)
Her family business mission is:
While traveling on the road of karma; we cover your journey with care. They are Passionate believer in good service. And they provide you with policy of love.
Thanking Lucy and her Family for keeping my family safe, secured and well insured,
Ahmed Ashmawi

best agent ever!

I am so happy with the customer service that Lucy, my insurance agent has provided for me throughout the years that I’ve been with her. She’s the best, always happy to help and give you the best deals on insurance!
Her and her team are very professional, friendly, and always looking out for you — I mean after all, that’s what insurance are for!
I currently have auto insurance, and I couldn’t be happier with my decision with insuring with Farmers. I made the best decision after speaking with Lucy and her team. The rates are low, the customer service is beyond expectations and outstanding, and they always respond back fast to my emails/​phone calls/​and any questions that I have!

We moved to San Diego from Houston, and bought a home in Rolando Village. We had State Farm in Texas, but decided to check out the local agents before signing up for insurance in CA. Our State Farm agent in Houston was excellent — she made us feel like family, and provided excellent service — her door was always open if we wanted to stop by. We met with the local State Farm Agent about getting a quote and were assigned to an assistant — she did not seem very interested in dealing with us.
We also checked with Progressive — again not impressed. We then found Lucy — and while she has a staff that works in the office, sat down directly with us, and thoroughly went over what the best coverage was for us in CA. Both my wife and I were in total agreement that Lucy was the type of Insurance Agent we were looking for. We signed up with Farmers for both our Auto and Home Owners insurance. Looking back it was one of the best things we could have done. Lucy is every bit as good as our agent in Houston was — and now that its that it’s been a couple of years — in our mind she’s probably better. If you are new to San Diego, take a drive out to El Cajon Blvd in the College area, and meet with Lucy. BTW — if she happens to be out, her staff: Kelly, Elizabeth, and Bao will also treat you with both expertise in the insurance process, and a very friendly attitude. There are many places to get insurance within San Diego, but if you go with Lucy you will never regret making the choice. You know what they say about insurance: «it’s one of those things you pay for and hope to never use». Well, if the day comes you do need to use it, you’ll want to have Lucy Nguyen working for you.

Very helpful and friendly staff! great service and rates. highly recommend my customers, friends and family to come here.

I’m not familiar with the whole insurance industry, but I feel like Nguyen Lucy’s Agency is THE best of all other agencies of Farmer’s Insurance and other major companies such as 21^st Century and Progressive. Here’s why.
So, before I had auto insurance from Farmers except it was at the Linda Vista agency. The rates were low, especially for a newly licensed driver, however, customer service wasn’t so great there. So I joined under my parent’s policy at 21^st Century. Alright, 21^st Century is overly-​expensive AND there were A LOT of hidden fees. They even tried to bring us to court for not paying a cancellation fee WHICH their representative said «You can cancel your policy at any given time, and there WON’T be a fee.» There was a lot of miscommunication with 21^st Century, so we ended up paying the fees to move on. While uninsured, we called for quotes from company to company. Esurance was way out of our price range (lower middle-​class), and Progressive didn’t offer the best package to us.
So my family and I decided to go back to Farmer’s since again, the rates are fair and low. However, we didn’t want to go back to the agency located in Linda Vista. We looked for nearby locations and found Lucy. Her and her team are amazing! They’re efficient, outgoing and professional. Currently, we have an even LOWER rate from before (Maybe it’s because my driving experience has accumulated) but that’s one substantial difference. I highly recommend this agency due to its easy-​to-​find location, customer service, and fair-​priced policies.
Good luck, Unilocalers.