Exotic Auto Detail

AKA «MEGA AUTO DETAIL.» I bought a Living Social deal and waited a bit to call and set the appointment because I know these guys are inundated out of the box. I got through to Don (after receiving the e-​mail that he changed his number to escape a problematic ex or something) and was told to text him my info and he would set up the appointment once he got home and had access to his calendar. I did so, but never received a response.
Once I realized the problems people had with this business (including but not limited to personal threats), I called LS and requested a refund. They gave me a hard time because it was past the 7-​day limit, but eventually relented. I explained that I did my due diligence prior to purchasing the service, but it’s kind of hard to find reviews when a guy just keeps changing his business name to escape his prior bad reviews.

Avoid this company at all costs. They are so shady they go by multiple names. They are also known as Mega Auto Detail
and Auto Detail Academy
. Note it is the same phone number in the upper right hand corner. Don’t bother texting or calling as they don’t answer, reply, or text back. Myself and a co-​worker purchased deals on Living Social. I was able to make an appointment via text but of course they never showed and never contacted me even after six attempts to contact them. My co-​worker just never got a response of any kind. If they did quality work and had good customer service they would not need 3 names (or more). I finally got a refund from Living Social.

I’m a very prideful guy when it comes to my truck and I don’t just let anybody do anything to it. I used to have an auto detailer work on my vehicle for a number of years until the guy that used to do my vehicle’s retired. Based on some awesome Unilocal reviews I decided to give this company a try. I have now been using excited auto detail now for the last two years and I can honestly say I am very happy. I run a small business and I’m constantly working so I never have the time to take my truck to a regular car wash to get my vehicle cleaned and detailed. Don always comes to my shop with his crew to detail my truck for me. He always shows up on time does a phenomenal job and a very good price. I’m still amazed the fact he doesn’t even need to use water clean my truck. He uses some special waterless military grade kind of cleaner that takes everything off my truck and makes it look amazing. I can’t say enough good things about Don, he is a really is a good Guy and always does a great job. Thanks don!

This crew was great, showed up on time (that’s huge with me) they came from San-​Diego up to Carlsbad he said not a big deal and I love the confidence. When he showed up I asked do you need a hose and water his reply no we use none of that we are committed to an eco-​friendly detail I had no idea what he was saying sounded like a physician and I told him that. He said I’m a physician of detailing your car, now that’s what I’m talking about !!! So himself and two models, I mean women yea I think they were Charger girls and I’m not kidding. Worked hard and made my car look brand new we’re talking like the day I bought the car just unreal, made little scratches just disappear the rims were blinding and the inside of the car just looked luscious. My advice contact Exotic Auto Detail you will be very happy you did.

Excellent service, thorough, convenient!
Removed stains that I thought were permanent.

Came to my downtown apartment within an hour of calling. Did a fantastic job and got the stain and scent out of my car. For the price, you can’t beat his service. Would recommend to anyone in the SD area for sure.

The whole point of leaving a negative review is to let the business know how they failed with the customer but I doubt Don cares about resolving anything, messaging me this a week ago:
«I am going to locate you and make you apologize for slamming my company with some bullshit, You never called or text me I would never do some stupid shit as you mentioned. I served the country for 6 years 2 tours in Afghanistan and your punk ass call me a liar on the web???. So. You can remove your post or I will hunt your punk ass down and ask you personally you fucken faggot, you better phone a friend you liar. No calls or texts Whats that 4 attempts? your so full of shit I hope you make the right decision cause this kind of shit is not okay. your fucken with my lively hood. I suggest you remove that bullshit… quick call me a liar? hell no. your not gonna team up with your buddies and slam me on the web… whats PC stand for protective custody? asshole take that shit down… This is me being nice with customer service…»

UPDATE: I’m glad I was not able to set-​up an appointment because Don is a psycho. Hopefully he can channel his crazy into detailing cars beautifully because I don’t know of any successful business owner that would send threatening messages to another for writing a 1-​star review. PC, or «Protective Custody» as Don called him, sent me a screenshot of the message you sent to him that looks like it was directed to me since he refers to the four attempts I had mentioned to contact him… so we can see Don pays attention to who he’s talking to as well as his phone lol. I paid for a service I didn’t receive… that deserves 1 star. There is no conspiracy against you.
Answer your phone and return your messages and I’m sure all your reviews from here on out will be 4 and 5 stars. Hire someone to schedule appointments for you and get an office phone. However, I have little doubt the one-​star reviews are from actual consumers.

Avoid this company at all costs. Twice I made appointments and twice they were no shows. They didn’t even have the courtesy to call and cancel.

He came to my place downtown within 2 hours of calling him! I didn’t know you can wash cars in metered parking spots downtown but he washed them without run-​off so it’s clean and easy.
He’s super sweet, my car looks AMAZING and it was all really affordable. Thanks so much Don, you’re now on my speed dial!!!
xo Jolie

Don is a really cool guy. He made time to see me, as I needed my car cleaned that day. He had all the tools a company needs to do a full detail on a car, as where the other company I contacted didn’t have what I needed to get my car cleaned. He didn’t take that long to do an interior detail & gave me a discount on an exterior detail too. He made the 2 hours detail make it seem as if it were only 30 minutes. We chit chatted it up the whole time. I give this guy 5 stars.

I would NOT recommend this business because:
1. Very late.
2. Scratched my paint BAD.
3. Spots left all over from the antibacterial spray (spray is awesome, but wipe it down… it is a «detail»).
4. Did not detail rims as specified.
5. Did not detail around trunk area.
6. Wax spots left on car.
7. DETAIL WAS SUPPOSED TO BE $ 79, CHARGED $ 80 + TAX. Yes, it’s a dollar, but regardless, don’t automatically assume you deserve the extra dollar. If you advertise a price, then charge THAT price.
8. Unprofessional and rushed AFTER THEY WERE LATE.

I booked an appointment with this guy based on Unilocal reviews. First, he did not show up. He texted me at the time he was supposed to be there and said his car died.
We rescheduled for the next day. The time of the appointment came and he had not showed. I called him and was informed that he was 20 minutes late. I was upset at that point, then he mouthed off at me and hung up.
For neither appointment, did he have the courtesy to call ahead of time and let me know. I organized 2 work days around these appointments.
His prices may be good but I would never recommend him based on my experience.

I just had my black Lexus washed by Exotic Auto Detail for the first time and I cannot be happier! I love seeing my car washed, but I never feel completely like the cost was worth it. I will have no problem calling on these guys again!

I have a toyota 4runner, that has been neglected for about a year. I have 3 dogs that i take to the beach or somewhere super dusty on a daily basis. They decided to roll in something dead the other day, so we called Exotic Auto Detail in hopes to at least reduce the foul odor that was coming from my car. When I came home, I didn’t even recognize my 4runner. Don and Ceaser did such amazing job! I had no idea it could be that clean! They were thorough, punctual, very nice and professional! Going above and beyond, and a VERY reasonable price… I will definitely be calling them for ALL my car detailing needs!

My car was brand new after Exotic Auto Detail came to my apartment! They did such an amazing job. I highly recommend them to anyone wanting an amazing auto detail for only $ 79! VERY IMPRESSED. I have a Black Mercedes C300, and the swirl marks definitely kill the look of the car, but Exotic Auto detail got all of the swirl marks out and did an excellent job. Thanks Guys!

Don did an amazing job! I set up an appointment for my boss to have his convertible detailed and he couldn’t have been happier. He wants me to have Don do it every few months from now on. He was extremely accommodating and professional, came to get the keys and took care of everything. Definitely recommend him.

This was literally the most amazing auto detailing job I have ever seen. First of all, they came right to my house, which was extremely convenient. My car was an absolute wreck… The interior was completely trashed (dust, junk, stains, etc everywhere) and the exterior had been damaged as well. Not only did they make the interior look pristine and brand new, they also cleaned the exterior and got rid of all the marks from accidents that I’d been in. These guys definitely go above and beyond. I would HIGHLY recommend Exotic Auto Detail to anyone I know. So happy with their work :)

My boyfriend used a buffer and compound on his car and let’s just say he should stick to what he does well, which isn’t auto detailing. He found exoticsd on Google and gave Don a call. After telling Don what he did, Don gave him a quote and set a date. He kept us posted when he was in route to our house. He and his team got to work and I asked about a spot on my car. While his team was working, Don got the paint scratch out of my fender, no charge. My boyfriends truck looks brand new, and we’ll be seeing them again to get my car detailed soon. Professional, fast, and a job well done. Thanks Exoticsd!

I am super impressed with the service I recieved from Exotic Auto detail. It’s so nice having someone drive to you so you can just relax at home while your car gets detailed.
They did an amazing job at a great price, perfect service, and very professional.
Ohh and my car looks brand new!