Eric Dixon, DDS

Dr. Eric Dixon and Dental Hygienist Wendy were wonderful with my 12 year old son! It was his first filling and they were excellent at explaining what they were doing and giving reassurance along the way. What a great experience!

Dr. Eric and the entire staff are awesome — always courteous and really cares about their patients. I would not hesitate recommending this dental office.

Awesome staff and exceptional service. We’ve been seeing Dr. Dixon for 6 years now. He is very thorough and professional. We are lucky to find a phenomenal dentist for my daughter. She loves going to have her teeth cleaned and checked. Thank you Dr Dixon for an outstanding service.

This place is great! The dental hygienist was very good with our 2 year old son. She came up with lots of creative ways to get him to stay still and be happy while she cleaned his teeth. Their office is cleverly themed «space» with a rocket in the lobby and several wall light ups that the children are allowed to touch. Dr Eric provides parents with all the information they need to take good care of their little ones’ teeth. We are very pleased with this dental practice.

Always a pleasant experience from check-​in employees to hygienists and dentists to check-​out employees:)

We’ve been coming to see Dr. Eric for years. We drive 4 hours round trip to make our visits. I wouldn’t trust anyone else with my kids dental care. The entire staff there is amazing and kind. I’ve referred friends and continue to tell everyone I know how unbelievable the office is. I’m so appreciative of you all!

Dr. Eric has been doing all three of my sons for years and we absolutely love him! He is the best and is very polite and the kids really enjoy going in to see him! Highly recommend him!

My daughter just had some dental work, and she has high anxiety and Dr. Dixon was wonderful with her. He was patient and thorough. I am always extremely pleased with the other staff. From calling and making a apt, billing and the follow up I am very happy and appreciate the service.

Dr. Eric Dixon has been my boys dentist since they have been going to the dentist. They’re now almost 15. He has always been an excellent dentist. I feel like Dr. Eric has grown in wisdom and patience over the years — perhaps this is a result of becoming a father himself.
The hygienists are very kind and thorough. The space theme throughout the office, the video game area and the little playroom are very kid friendly. My quibble is that the waiting area seating is not adult friendly. Since I no longer go back with my children and also wait during long orthodontist appts, those instruments of torture, which some designer probably called benches, kill my back. The benches are also set up in some trendy, curves which makes no practical sense — there’s no place to put a glass of water, everyone is facing all different directions and hard to even get to the magazine coffee table — it’s a good thing the parents are mainly on their cellphones with the complementary wifi
I have no hesitation to recommending this dental practice for your children.

Dr. Eric and his staff are always wonderful. They have fit us in at the end of the day due to a conflict in my schedule, they have combined two visits into one before so I could avoid the additional trip and avoid taking my son out of school again, and they are always on time but take the appropriate time with each of my children.
They are always so pleasant and thorough even though we have been the last appointment of the day before. The dentist is not a scary place for my kids thanks to the fabulous care from Dr. Eric, Dr. Stephanie and their extremely professional and patient staff. The kids enjoy their visits and I like that the staff do not speak down to me and always explain the treatment options.
I highly recommend Dr. Eric and his staff.

Awesome as always. Thanks for the extra patience with my daughter who has severe anxiety.

We’ve been taking our kids to Dr. Eric Dixon for over 7 years. It’s the best place for kids. Even my 2 yr old gets excited about going to the dentist. At our last visit she insisted on being first to have her teeth cleaned. They have the best staff and care available. We have had some dental issues along the way and I’ve always felt that Dr. Eric has gone above and beyond to make sure my children are taken care of. Thinking back through some of the procedures my 8 yr old son has had I asked him what he thinks of Dr. Eric and he said, «it wasn’t fun having my tooth pulled and it took a long time, but Dr. Eric did a good job. He’s nice.» If that’s how he remembers it then that’s pretty good in my book. ;)

I was really nervous about taking my son for his first dental visit. Silvana was so good with him and she put me at ease. It was nice to hear that I was doing a good job with his teeth so far too! :) Dr. Eric Dixon also put my nerves at ease when he informed me about future remedies for a slight over bite. Thank You!”

My kids have been going to see Eric Dixon since they were 2… They are now 8 and 11… God knows no one likes going to the dentist, but, in this case its all good. I recommend bringing your kids here. Dr. Eric Dixon is very professional, caring, and well that goes for the whole staff. Go… Go and you wont regret it. From the very thankful Parada family in Serra Mesa.

My son has been a patient of Dr. Eric’s for about five years. Dr. Eric has always been a very kind and professional doctor — he was great when he extracted two baby teeth that just wouldn’t fall out on their own. Dr. Eric gives me peace of mind knowing that my son’s care is always his priority and I believe that my little guy will never have a bad experience or bad memory of his time with Dr. Eric and the entire staff at Dixon Pediatric! If you’re looking for a great doctor — you just found him. PLUS he has two locations (bonus!).

This reveiw is for the general practice. We have Dr. Eric Dixon and this is our second time seeing him. So far, so good. We do not anticipate having any problems with the Dr. Their practice is wonderful. They’ve got games in the waiting room for the kiddos and they make going to the dentist a highly enjoyable experience for the kiddos. My 3 year old twin boys love going to the dentist. They love getting the toys and stickers after they get their cleanings. The staff is super friendly. Dr. Eric Dixon’s hygenist, Ms. Doreen is extremely sweet & my boys love hearing her call them, «sweet heart,» «cutie pie,» etc… Let’s say, this practice really knows how to attract their client base, little kids & they make the whole experience of going to the dentist a fun & enjoyable experience (which I DO appreciate). Didn’t think my boys could behave so well at the dental office.
If there is any CONS, I would have to say, they recommend my boys to go for regular cleanings every 3 months, which I think is a little excessive. I think I will stick to having my boys’ teeth cleaned every 4 months instead of every 3 months. I don’t fault them b/​c they are hyper vigilant about having a great smile and it is after all, only a recommendation.

PROS
–Very kid-​friendly environment
–Sensitive and caring staff
–Well-​trained knowledgeable doctors
–Efficient administrative staff
–Easy to find parking
CONS
–Very little. Unfortunately for us, after two great experiences with the dental assistants, hygienists and Dr. Dixon, we ended up with a traumatized five year old after his third visit which included a pulpectomy (baby root canal) and deep filling. Dr. Dixon did not handle the stress of his morning very well and that spilled over into his demeanor; he is human after all. I cannot find fault with his handiwork; my son’s tooth and bite are restored and he is currently pain free. However, he was tougher on my son than I would have liked.
That being said, I brought up the matter to him personally in a long email and he responded immediately and in a very respectful and adult fashion. He owned his behavior and apologized for «neglecting [my son’s] needs for a tender touch.» He has offered to help us find a new dentist, which is more than I would have expected. It was all a very unfortunate turn of events for us personally and for this reason I can only offer three stars «A-​OK».
Dr. Dixon, I do appreciate everything you and your staff did to help bring my son from a place of total fear of the dentist to one of relative comfort and ease. You all have my sincere respect and appreciation. Unfortunately, Tuesday happened.

When looking for a dentist, choosing Dr. Eric was a no brainer. His Dad, Dr. Howard Dixon cleaned my teeth as a child and I grew up with his family in grade school. When I saw that he was in the family business I didn’t think twice about making our 1^st appointment.
My instincts proved to be right. Dr. Eric and his staff did what seemed like the impossible. They got my 4 year old autistic twin boys to have their teeth cleaned and do x-​rays all while thinking it was fun! I appreciated how they make the first visit very educational and welcoming for all. One of my boys had to have a tooth pulled. I was nervous about having him awake for the procedure. I didn’t think he would sit still. I did not give my son or them enough credit! My son laughed and giggled the entire time while watching his favorite movie and didn’t even realize Dr. Eric pulled his tooth until we told him what happened.
We just went back 6 months later and my son ran up to the door saying, «Is this where I lost my first tooth?» all smiles. He was excited to go back in! The staff remembered my kids and came in just to say hello. When my son later told his grandmother about his visit he said, «Someone helped me brush my teeth!» The other son kept talking about his x-​rays and how he got to see his big boy teeth behind his baby teeth. He thought that was really cool. They both also loved all the toys they earned while being there.
I recommend Dr. Eric to all of my friends. They were able to take my twin boys, one of whom wouldn’t open his mouth for anyone, and make it an enjoyable experience. 5 stars all around!

I have been taking my kids to this dental office since they were each 2 years old. They’re now 10 and 6. They love going! The staff is super friendly and the office is very clean. Dr. Eric is a great pediatric dentist and always makes sure to explain ahead of time any procedure he’s going to perform. My kids are never scared. I’ve recommended this practice to many friends.

Unfortunately, I did not have a good experience here. This was my sons only dentist and I did go to him for a couple of yrs.
Cons:
1. They failed to diagnose that my son had an odontoma that could of been detected with simple observation or a panaramic x-​ray. Because it was detected so late, it grew so big that removal had the risk of my sons jaw to break and it caused my much stress and complications. My new dentist found the odontoma just fr. visual inspection the first time, then took quick action. After 2^nd opinions fr. 4 different Maxillofacial surgeons, all stated this could of been detected in the earlier yrs. fr. a normal pediatric dentist. These were all top surgeons btw. This was the only dentist my son had.
2. My son had a filling which required oral sedation. He was extremely scared to drink the medication. This Dr. was extremely impatient. He lectured & spoke to my child like when a parent is to discipline their own child, in a stern tone (except this wasn’t his son) and used forceps to force his mouth open. My son screamed & cried and looked like he was hyperventilating. I was on the verge of tears and was very angry. He remembers all of this and is still traumatized to this day. Then they made us wait outside in the waiting room with all the other patients who were waiting! My son was tripping and falling bc of the med., everyone stared. Funny how they have so many office staff and not one person came to help. It was embarrassing. Shouldn’t we have waiting in the a back room in private? To me this was not professional — I never went back.
3. The teeth cleaning just consists of a normal teeth brushing with a toothbrush & floss. I could do this at home. In fact after his cleaning, my sons back teeth still had plaque on it, what kind of cleaning was this? My dentist now uses the rotating brush and polishes, similar to adults on my 4 yr. old!
4. To me, this dentist seemed very rushed at consultations and didn’t seem to interested in the comfort of my child. He didn’t even talk to him much like pediatric dentists should… it is his specialty. To me it felt like he seemed a bit pompous and full of himself bc whenever I gave him a question his answer was always pretty abrupt & general, nothing informative & I never learned anything from him. He never took initiative to inform, give recommendations or advice, just answered questions from me & rushed out of there. In fact, one time his wife who also works there, came in & they talked forever while we were just waiting… wow, there talk was longer than my consult. No apology given by either of them… what a waste of my time.
5. They definitely need to modernize their equipment and techniques. Too long to write. PM me.
I live in OC now. The pediatric dentists I have now are wonderful & the technology is highly advanced. This dentist does not seem very knowledgeable to me nor does the office seem professional. Don’t let the «pretty» waiting room w. video games, free latte’s & free toy/​stickers mislead you — go to a place where the staff & Dr. genuinely cares, values your time and the Dr. is knowledgeable & patient to make simple diagnosis’ & more importantly… makes your child have a wonderful experience. My son still fears the dentist bc of him… so thats just my opinion.
Here is my response to his comment: