Elite Services USA

My son went with a group of friends to a concert at San Diego Sports Arena last night. There was an issue with some of the tickets and one of the females in his group was trying to politely rectify the situation with the person scanning the tickets. While my son was waiting for some resolution to the discussion, a female security guard ordered my son to walk back down to the parking lot. He tried to explain the situation to the female guard, but she interrupted him and ordered him to go wait at the bottom of the stairs. My son complied. Within a minute, he was surrounded by 3 «Elite» guards. My son asked what’s going on and completely unprovoked was grabbed by the guard who started berating him for «disrespecting his girlfriend». The guard then proceeded to physically pull my son by the shirt, away from the venue and into the parking lot, ordering him off the property.
This incident demonstrates a total lack of training, lack of discipline, lack of people skills and the poor quality of personnel this company hires. I would maybe think this is an isolated incident, but it’s obvious from the majority of reviews here that is a completely unprofessional company.

So far, Unilocal has removed all six of my negative reviews about Elite, but certain others get to stay.
Without going into detail, I’ll just say that as a former employee, I don’t recommend this company. Just read all of their reviews, you’ll know why, and there’s much more…

I spent $ 180 on a ticket into the pit for Luke Bryan at Sleep Train Amphitheatre. In other words, no assigned seats surrounding the stage with jealous girls trying to claim their territory. I literally had the worst night ever. I was there with 15 other friends for my co-​workers birthday. I had just gotten a brand new hat to wear to the concert. Some crazy chick got escorted out by security for pushing people & causing a scene. She then grabbed my hat & launched it into the crowd. I never got it back despite complaining to numerous people from the «elite group» AKA Security. They made zero effort to help me. I was in tears the whole concert. I’ll never go back to this concert venue again. The whole vibe of the concert was ruined because of psycho people.

Horrible security service. There workers really need better training. I went to a graduation where they did security it was so non existent. I waited outside of Viejas Arena and not only could they not secure the crowd they allowed people to cut in line and did nothing about it.

Attended the Stones concert this past weekend. From what we were told, Elite handled the concert and they did a horrible job. Really terrible. The lines to get into the park were long and disorganized. We arrived at 7:15 (showtime was advertisedf for 8pm) and we missed the first 15 minutes of the show. Just about everyone we knew missed some of the concert because it took over an hour to get into the venue. We sat in the upper deck and saw no sign of security — so we were on our own to deal with some pretty rowdy, drunk concertgoers. We also heard that security on the field was next to worthless — some talked about how it felt like Altamont (the Stones concert where the Hell’s Angels took over.) This is no way to run a company.

Attended the Stones concert as a guest of a friend. We had great floor seats last night. Elite had their guards there but were worthless. They would remove one concert goer at a time then three more would sneak into our row. Some people were trying to bully their way into our seats. I felt as if I had to fight for our seats and Elite did NOTHING about it. They had guards there that were petrified of the crowd and would walk away every time their was an issue. After reading these reviews it is obvious that Petco and Qualcomm will be have liability of the poor security company they keep hiring. Both venues are obviously on notice based on past complaints.

If I could give zero or negative stars I would. I attended an event at Humphrey’s by the Bay with my dad and my brother tonight and my dad was assaulted by a «supervisor» of Elite Security for very literally trying to get back to his seat. My dad had gone to use the restroom and left the tickets with my brother and I. When he came back to our second row seat, a security guard demanded to see his ticket, to which he pointed to us (5 feet away) and tried to go grab it. The guard pushed my dad and started saying «You’re done. You’re done.» A million times and after no time at all did the situation ever diffuse to a point where he would simply let my dad back to the seat, to show the ticket and solve a minor misunderstanding. Instead he pushed my dad down to the ground after many words were exchanged and tried to apprehend him. Keep in mind my dad never swung or tried to fight, but simply tried to shake the man off. The cops were called and every other one of the Elite guards saw that this man was in the wrong and didn’t speak up in my dad’s favor against their supervisor. While giving testimony, I heard the guard say to the cop that my dad punched him in the face. (He didn’t.) the guard then retracted his statement and the cop had to scratch it out. He lied to a cop to try to get my dad booked for assault and battery when we had multiple witnesses, but of course the cops will believe this little red coat asshole over the man that’s had 3 Coors Lights. My point is, WHY on earth not just let my dad come over and prove himself? My brother and I both waving him over as he was clearly a part of our party… What happened tonight didn’t have to happen. The guard was the aggressor and I’m so sad our experience that we paid HEAVILY for was ruined by some man that has no real skills, so he abuses his fake power and uses brute force with paying customers. What a terrible travesty of a company for teaching their employees that this is correct conduct.

Elite security escorted the Charger King from his seats and into the hallways only because he held up a breast awareness banner during the commercial breaks during breast awareness month just as the San Diego Chargers and all NFL teams are wearing pink. As we all know everybody holds up banners and signs during football games I’m out raged that they would remove him for supporting A cause that we should all be supporting. He is a huge Chargers fan and spends a lot of money for tickets to get those seats and to get removed from his seat at the beginning of the game is in our age to me specially when security let him bring in the sign in the first place. There’s always another way to approach a situation if it was something that was not allowed like maybe giving him a warning but to kick him out is bullshit

These security guards, as far as I have experienced, have been no type of security I would feel safe under the care of. They are brutal, and overly aggressive; constantly showing the public that who ever is hiring these people has no consideration for people with authority complexes, and what giving those type of people authority does for the safety of the public. I witnessed a man be unlawfully pushed to a wall and cuffed, without being told why he was being «detained» or even being given a warning. When the man declined the guards request for him to put his face to a wall, because he had done nothing wrong in the first place, the security guard pinned the man against the wall by the throat with his arm. From that point the guard preceded to call for back up, and then allow a complete stranger, with no security badge to pin the man to the ground. I don’t know about the rest of you, but I wouldn’t feel safe if I was stopped for no good reason and then also had a security guard try to detain me for no reason.

I personally witnessed the security guard pushed the girl at Blake Shelton’s concert. No star for this company. No professionalism, no manners and very road.

If I could give this company no stars I would. A lone acting FEMALE guard ATTACKED my sober bf in a loud n dark corrider at the rascal flatts concert this evening. She was acting on a meager tip of a male wearing a black n white tank top. She grabbed him from out of no where in an unsafe manner and proceeded to try to take him down. Naturally, his instincts kick in and he fights back. Keep in mind that in this environment, being the stocky female that she was, he, upon first glance, thinks he is in contact with a male. 3 other guards come over and try to kick his ass, bashing his head into a wall, punching him in the face, and eventually handcuffing him. They take him back to the office where it is finally admitted that he is not who they are looking for. They could not say if the suspect description was that of a black male, a white male, a Latino male, or whether the tank top in question was black on white or white on black or any other pertinent information. The original female «guard» was whisked away from the scene and no one could recall her name or information even tho they had spoken w her directly. The manager basically refused to take an incident report and even threatened to remove him from the premises even they were the ones in the wrong. Wtf? Chula Vista PD concluded there was no reason to hold him and to let him go. A shitty end to what was supposed to be a good night. We will be filing a complaint w corporate tomorrow.

As far as security goes I’ll be checking concerts to see if elite will be there and if so I won’t. I’ve witnessed overly excessive, power trip brutality, each time they are present. This team of thugs don’t keep the piece, they incite riots and outrage patrons. Elite treats everyone as if they are a criminal. Physically assaulting and threats of arrest are a little out of hand for someone talking on their phone. Six guys taking down one guy for not being directly in front of his seat, I think the poor guy could have done without that extra head smack into that brick wall.

Attended a lady Gaga concert yesterday. If you don’t know already Lady Gaga shows are a huge production even when it comes to fans, It a huge fashion show, with that being you should expect extravagant not so practical outfits. Got in line to do the whole bag check, was rudely approached by a security member about my small spiked collar (which had dull points btw) saying that it wasnt allowed in yada yada, that I could check it in but would have to be sent to the back of the line. Im ok with the rules if they are enforced straight across the board, your gonna tell me to remove my collar then you need to tell the person in front of me to remove his jacket with 3 inch spikes, not to mention the person that brought in bong looking tritan. Extra star for the other lady who apologized on the behalf of her rude team members, she let me check the item in and reclaim my place in line.

Oh, if only I could give NO stars… So sorry, but «Elite» you are not…
From what I’ve read, others have given this business poor reviews by highlighting the negative attributes of the employees. Then I read one Unilocaler’s review, gallantly coming to the defense of this organization, stating that we should give them a break since they offer job opportunities to the elderly, students, and those with no experience, and thus should not be blamed for the poor customer service. Unfortunately for this organization, the lack of good customer service stems directly from its administration.
I work for a non-​profit agency which assists foster youth with job placement services. To make a long story much shorter, I visited Elite offices with one such youth in tow, who had been «offered an invitation» to attend a training for guard card certification. For those of you in the know, Elite charges $ 290 for the privilege of attending their training. Aside from the kids on Gossip Girl, I don’t know many 18-​year-​olds who can afford this, certainly not foster youth trying to get a first job. So naturally, my organization was assisting with the financing. After a few scheduling snafus, mostly due to a delay in obtaining the funds and Elite’s refusal to take payment early, this youth had been given three «invitations» which she was unable to attend. Basically, she couldn’t attend a training without having the money, and couldn’t pay early.
Figuring I could help facilitate the connection between Elite and my client, we visited the offices, me with my wad of cash (they don’t accept checks) and the hope that someone could help us get the process going.
Right off the bat, the receptionist looked at us as though we each had two heads. I had met this same receptionist the previous week (my first visit to their offices), and she had commanded me to wait in the lobby since the office waiting area was for the applicants only. As we all know, it’s not so much what someone says but the way they say it that conveys the most meaning, and in that particular case it either meant that she was having a bad day or had to take a ginormous bowel movement. Anyway, getting back to the story…
On this occasion, my youth explained why we were there, and we got a look like receptionist lady was smelling bad cheese. So I tried my hand, explained in more detail what we needed help with and actually got an eye-​roll. She continued to display her top-​notch communication skills by stating, «We don’t do that here. That’s not how we operate.» Another eye roll. Pause. «Wait here.» Then she proceeded to stalk off to god knows where. For all we knew, she went off to take that bowel movement she so desperately needed.
Then one of the recruitment people happened to walk by and recognized my client from her earlier visits. We were finally escorted to her office, where I felt as though I had been called to the principal’s office instead of one professional speaking to another. We had recruiter lady AND afterward a human resources manager scold us for missing the previous appointments. After being made to feel like the scum of the earth, I politely asked to pay in advance for my client, and explained why that was the issue with the previous missed appointments. Recruiter lady excused herself, apparently needing to ask permission to take our money. Never in my life have I had to beg a business to take payment, but that’s pretty much what I was doing. She came back and said «We don’t do that here. We’ve never done that.» I think she and rude reception lady had memorized the same part of the employee handbook, or something. Then surprisingly, she asked how I would be paying. I held up the wad of cash, her eyes lit up, she excused herself again, came back 20 seconds later with a better attitude, and escorted us downstairs to make the payment. On the way back out of the office, we paused briefly since she needed to make a quick photocopy of some documents. Rude reception lady was back, and apparently her time in the bathroom hadn’t helped. «Um, you both need to move out of the way of the hallway. There are people trying to work in here.»
Um, yeah. Enough said.

The red shirts are everywhere… at concerts, Charger games, even political gatherings. Elite does employ a lot of people-​part-​time-​but they seem to know what they are doing. I know firsthand, that security guards can be your best friend, if you are trying to get backstage or on a tour bus. I have never had any problems with them up until last night.
At a recent rock concert, there was a lot of pushing and shoving in the pit.
That is no biggie-​and to be expected-​particularly at a popular event. However, when one brazen 400 lb. behemoth can push himself up to the front of a venue by slamming into people-​something should be done.
By the time this roid-​monster reached up to the front row where I was hanging with some friends, he thought that he could jam me up and I would allow him to cut in. Unfortunately for him, he pushed me clear into a nice lady with her little kid and I got pissed. I waved at the Elite security guard in front of the stage and used hand gestures to tell him (because it was so loud) that this mega-​jackal behind was pushing.
When the dude got flashed with the Elite flashlight and told to «move backwards,» that enraged him even further, It didn’t help when I flipped him the birdie. Guess who took the brunt of his rage? This pit crasher snarled, «I’m going to kill you,» and then yanked my long hair-​where I promptly fell back-​hitting my head on the floor. Lucky for me, my poofy hair absorbed a lot of the impact but I was pretty shaken up. The Elite guard and his manager saw all this happening but were on the other side of the fence when it came down. Before you could blink an eye, the culprit disappeared into the crowd.
My wish is that Elite retrain the front of stage guards to be more cognizant of stuff like this happening. If there had been roving Elites around the back perimeter of the event, they could have been radioed to apprehend this cretin before he skulked away. Otherwise, Elite is alright with me. Things happen and I am thankful that I am in such good shape that I bounced right back from what could have been a deleterious circumstance.

Just because you have «ELITE» written all over you doesn’t make you the shit. Excuse my French and no I’m not talking about you Unilocalers. (or am I?! haha jk)
I had to deal with these people at the Fair while I took my gf to see David Archuleta. As I stood in line to enter I hear an ELITE worker give instructions to a group of Chinese people. Now as I stood there and listened to her give them instructions I actually got annoyed. She spoke so slow and tried to use hand gestures to communicate with them. Last time I checked they were Chinese not retarded. (excuse my choice of words again) Anyway after they went in it was our turn. She looked at us and began to speak in that slow tone like we didn’t speak English. Instead of getting mad I laughed it off and just kept nodding my head at everything she said. When she was finished I fought the urge to bow to her and just walked in with my gf.
So this same lady who told us once we get to our seats we have to get our wrists stamped for re-​entry, gave me some crap again. This is what happened.
LADY 1: here’s your stamp, just come back this way and show your stamp to get back in.
ME: thanks
(comes back with chili cheese fries)
ME: here’s my stamp
LADY 2: umm excuse me. you have to come this way. Where do you think you’re going?
LADY 1: he’s good, I gave him his stamp
ME: yea lady, I have a stamp (shows stamp on wrist, while trying so hard to keep middle finger from rising)
LADY 1: go ahead
ME: thank you kindly =)
Man that lady really ruined it for the Elite workers. I was going to tell them, «hey you’re cool because you’re elite» but nooooo. Not cool. They need to realize that being Elite isn’t about being the ish and attending parties and going to major events… wait nvm, actually it is.
This review is about Elite Show Services, not to be confused with Unilocal Elites Showing their Services.

When Eric and I were at Coachella last month, he was pretty much accosted by an Elite security guy, when all we wanted to know was what time the beer garden closed, because I wanted myself a root beer float.
At previous shows, I’ve never really noticed anything that would make me want to Unilocal them as a business, but after that incident, I walked away with a flood of emotions, most of them being, down right fcuking pissed.