ELEGANT Tile & Stone

We worked with Victor and his team on our last two house remodels for our rental properties and they were amazing. They helped with selecting high quality tiles to fit our price ranges and got us beautiful styles we couldn’t find anywhere else. The best part is they got us all of the tile we needed quickly for our project and they were even able to help us complete our 4 bathroom remodels using their partner tile contractors. Definitely recommend and will use again!

Finally a classy stone & tile place in San Diego! Great central location, however most importantly the customer service, Victor the owner is so knowledgeable, he goes above and beyond to make sure your style needs are met! I made my purchase with no regrets. They carry the most amazing stones from all around the world. my favorite of course the Italian selection, go for your self and check them out, you will not be disappointed! Thanks Elegant tile and stone, until next time!

I have never encountered such bad Customer service from ANY company in my life.
I bought (& paid) for granite from this place & they messed up at every stage.
1 — First, they got the edging wrong. I repeatedly asked for BULLNOSE rounded edges & NOT Mitred (cornered) edging because we have a special needs child & we were worried about safety. We were even asked 10 days later if we were sure we wanted Bullnose & not Mitred & I repeated my concerns but to no avail (I think they had already cut it that way). Worse we ended up with one piece Bullnose & the other Mitred…
2 — Second, despite their ‘expert’ spending almost an hour sizing & measuring the Vanity piece was about 4″ too long when we received it.
3 — Third, although I was assured everything had been cut they «forgot» to cut the 6″ Backsplash.
I brought these shortcomings to the Owner & he maintains that all the problems are MY fault because I was in a hurry… he repeatedly shouted this mantra over my questions as to what he could do to rectify the problems so in the end I retrieved the granite & found someone else to fix all the problems.
You draw your own conclusions…
‘CAVEAT EMPTOR’ — LET THE BUYER BEWARE… Especially with this place…
PS — I only gave them 1 Star because that’s the lowest possible ranking — there is no ZERO.