Einstein Bros Bagels

I have flown in and out of this location 6 times in 3 months and the coffee is always good and the bagels are always tasty. Couple of points I’ll make regarding this particular location (versus the one I usually go to in SD) which warrant 4 stars and not less:
+ it’s clean (coffee/​condiment area)
+ fast (for an airport location, it’s very fast!)
+ employees were friendly (made substitutions/​recommendations without any hassle)
+ value and selection better than any other option in that gate area

LOVE the music in this restaurant. Hello,
My name is Bella and I’m a Travel Writer. I choose to share with you what a great experience I had today at Einstein Bagels. CeCe and Gabby were excellent hosts. I purchased the Chicken Caesar Salad and really enjoyed the music while I was dining. Thank you for providing such a wonderful experience. Much continued success to you and your team.

No complaints here: bagel was solid and Boyfriend enjoyed his peanut butter toast with bananas. I mean, it’s an airport bagel place so your expectations can’t be too high. It tasted like any other chain store bagel that I’ve had.
They even threw in a brownie, not sure if that was included with the toast or what but it was delicious. Only reason it gets 4 stars and not 5 is because a really annoying alarm went off in the middle of our meal. Fire alarm maybe? Not sure exactly but it was brutal.

At 1 o’clock in the afternoon there virtually out of everything. Why even stay open? What a joke

I usually stop here before my flights out of San Diego. I’ll have to admit that this location isn’t as good as other locations out of the airport but I still have enjoyed the items I have ordered. I usually order a breakfast sandwich of some kind to give me energy to get through my travels since I do not drink caffienated beverages. Today, I ordered the french toast breakfast sandwich, which is a holiday sandwich. The sandwich included egg, cheddar cheese, a health portion of applewood bacon, and maple shmear on a french toast bagel. I love, love, love salty and sweet food items, especially for breakfast. The bacon was crispy and the bagel was nicely toasted. The french toast bagel had a good french toast flavor that was not over powering. The maple shmear (the little there was) went really well with the bagel. The saltiness of the bacon mixed perfectly with the sweet aspects of the bagel and the egg and cheese gave it a nice finishing taste. However, I did have two complaints. My first complaint would be that the cheese was not melted very well. It looked sweaty versus melted which is kinda gross but that would never stop me from eating it. My second complaint is that there was definitely not enough shmear on my sandwich. I have always felt like Einstein’s is known for stuffing their bagels with shmear and that’s why I continue to go back because it’s a business that finally feeds my need to cream cheese lol I know that people may think it gets messy but I love it. This location however barely had any shmear at all on the sandwich. Sad day. It’s ok though since the sandwiches here overall have been good, I have been happy with them, and I haven’t had any real issues. The staff is friendly enough nothing above and beyond. Will be coming back every trip out of SD.

Employees don’t know what they are out of and then have attitude when you prefer a refund to their substitute. Get it together. You are a bad reflection in this normally decent chain.

I’ve never been to Einstein Bagels before and after this visit I will never be back. The breakfast sandwich I ordered was the messiest thing I have ever eaten in my life. I admit I am a little OCD about having things neat and tidy but the sauce on the sandwich was excessive. I had to use 6 napkins just to keep my hands clean after each bite. After a few bites I just gave up. Their muffins looked good. The customer service was horrible. The staff was complaining about work the entire time I was there. Not good!

After 20 minutes of waiting, my flight was ready to depart. One of us was staying behind, me or my bagel. If you’re ever in San Diego, it’s yours. Lox might not be in great shape though.

I had to hop on and give them some love. It was bad, but in terms of airport service and food it was average and they at least tried!

Went here yesterday as I was catching a flight back home. Ordered coffee and a couple of bagels (as is, not toasted or sliced). Went back to the terminal (Southwest) to eat and the Cinnamon Sugar bagel was slightly sliced and hard as a rock. The other bagel, a Cinnamon Raisin, was just okay (but still not that fresh). I returned back to the counter to exchange the Cinnamon Sugar bagel for a fresh one, and was given a weird look. The lady said something like, «It feels okay to me, but I’ll see if I have a softer one. We don’t really have anything that fresh.» She said all the other Cinnamon Sugar bagels felt like the one I turned it, so I just exchanged for another, somewhat fresh one. That was so ridiculous… you are paying higher prices and you don’t even get fresh food…

Idiots work here. Cashier was yelling at a coworker. I ordered 2 plain bagels. Toasted with butter. I got one that was LIGHTLY toasted. The other was not. The GM needs to get to work at this location.

Incredibly awful service. I waited 20 minutes for my ham and cheese on a bagel. All 10 people behind me got their food before me. I asked about my sandwich, which by the way wasn’t even toasted, and I was told that it was being made now. It wasn’t! I waited another 5 minutes for them to cut a bagel, put ham and cheese on it and give it to me. Still not ready. If you are in any kind of rush and can’t wait don’t go there. I can’t rate the food because after 25 minutes I had to catch my flight and never got my sandwich. This was in the southwest terminal not sure if that’s 1 or 2.