Dr Paul Lavin

New remodel… now it looks like a fancy Optometrist clinic. The new young lady Dr. the have, was the best thing that can happen to this place since Dr. Lavin left. I hope they keep her if not I am going to have to find a new clinic…

First of all it is no longer Dr Lavin as he was a good optometrist. It is now owned by Dr Rummel. To put it mildly he SUCKS. He does not give a thorough eye exam. I have been complaining for about four years that something is wrong with my eyesight. He told me it was eye strain. Unfortunately I believed him. I went to a real eye doctor and found out I have bad cataracts in both eyes. I guess Rummel didn’t want to get the proper equipment to do the exam. Futhermore, he doesn’t dilate your eyes at all. He shouldn’t even have a license to practice. It

Dr Lavin was the best as were his employees. When we went to the new guy, we were sadly disappointed with him and his staff. I told him that I saw better at night without my glasses and I thought the progressive lens measurements might be a little off. He said it was because I had the beginnings of cataracts and needed an expensive test. Really? And that’s why I could see better without the glasses??? Then my husband told me he needed the pricey test too. So we said no thanks from both of us. Luckily we moved away and don’t have to go back. But now we’re having trouble getting our records. Figures. Run, don’t walk, away from here.

I miss Dr Lavin. I have been seeing him since I was in elementary school. Now it’s run by Dr. Rummel. The people now working in this office are not very organized or bright. I came to renew my prescription for my glasses and contacts. It took them over three months to get everything right. With Dr. Lavin and his old staff, I usually got everything in two weeks tops. Every time I called to follow up on my contacts and glasses, I kept getting excuses. They would always give the same crap about how they’re new. When I went there they had taken over the office for almost a year. They kept making one mistake after the other. Excuse after excuse. I will never come back here again. My parents used to see Dr. Lavin too. They also will never come back to this place because of how incompetent these people are.

This place has really gone downhill since Dr. Lavin and Dr. Villa left. Their staff is not very organized. I called 2 months ago to refill a contact prescription for my daughter, they never called me to pick up. so a month later i called to ask the status, they hadn’t placed the order and were placing it then. 2 weeks ago, «we’ll call you back.» it’s been 2 months and still no contacts… this place is a joke. they need to step up their service or they’re going out of business very soon. As for me, i’m looking for a new office for me and my family of 6…6 clients they have lost. I would give negative stars if i could.

Candy M’s review is right. I have been a patient here since I was in elementary school (way back when hair scrunchies were cool). The office has changed so much and unfortunately, not for the better.
I really do miss the thoroughness of the exams with Dr. Lavin and Dr. Villa. Both have excellent bedside manners and really took the time to address your concerns, but they are no longer with this office. On top of the that, I miss the familiar faces of the previous staff who knew me and my family by name and made me feel welcome.
Well, those days are gone. Dr. Rummel is the main optometrist here and then there’s Dr. Sheck. I gave two stars due to Dr. Sheck. She’s very nice and gets the job done, but it’s not the same as before. Exams are quick and the staff always seems to be hidden in the back before they are called upon to assist you. The staff is friendly enough, but the experience here is not the same as it was in the past and the only reason I return is due to the proximity to home.

This is my second year with this optometrist.
The first year I tried to get contacts and had to go back a couple times because I had issues putting the contacts inside my eyes due to the contacts being to big. The optometrist did notice that my eyes were very sensative to chemicals/​solutions and recommended I stay with glasses.
The second year, I had to get a new prescription because my lenses needed some tuning. The new optometrist there told me that it could have been due to the previous optometrist not giving me the correct lenses or my vision got worse. I still see the same without the glasses and use them in front of a computer so it was the other optometrist fault in my boook.