Donna Hackett – Farmers Insurance

Donna is professional and always returns my calls. Has a bubbly personality and made me feel at ease with my insurance decisions.

Folks, the customer service is apparent very lacking. Reached out to Donna regarding new insurance. As requested I promptly provided all the requested information and was promise a quote. Guess what I’m still waiting — several follow up phone calls and e-​mail with NO response this is over a period one week.
Ended up staying with AAA and renewing 5K worth of insurance.
P.S I have the e-​mails and other proof so don’t remove my post for «content guidelines» issues.

I wish there were no stars. Not responsive. When I was contacting her about adding to my policy, she was very prompt at responding. Since then I have wanted to cancel something on my policy and I have wrote 4 emails, 2 phone calls and 2 voicemails over 3 weeks time, with no return. I love farmers, but my agent moved companies and I got stuck with this crap. I’m switching agents today. Yay!

Not responsive and unavailable when I attempted to reach her to review the policy. Never got a call back, was referred by my loan agent. Cancelled policy going somewhere else.

I absolutely adore Donna! She is incredibly friendly and very helpful! She truly makes you feel like she cares about you and is so personable. When I call, she knows exactly who I am every time. She works hard to make sure she listens to what you are requesting and takes the time to explain and help answer all of your questions to make sure you really understand your policy. In the past, I had switched insurance companies time after time. Once I found Donna, I’ve stuck with her for years and trust that she is taking care of me. I’ve referred friends to her as well and they say the same things! Hard to find a representative like Donna and I’m so glad that I did! She’s knowledgable, quick to respond and gets things handled for you immediately! Thank you Donna!

Donna Hackett is awesome! At explaining insurance and options, at great rates, at customer service, at a wonderful light-​hearted approach to life … at downright making insurance fun! (you read that right!) That’s as good as it gets :) Donna is your So-​Cal Insuro-​Gal!

I’ve worked with Donna for over a year now and I highly recommend her to anyone needing assistance with any type of insurance needs. She’s very professional and knowledgeable but most of all she’s someone I can really trust. She’s an absolute pleasure to work with we’re lucky we found her!!!

Donna Hackett is absolutely amazing, so easy to work with and very professional as well as friendly. She is always easy to reach if you have any questions. She always has our best interest and is SO EXTREMELY knowledgeable and all of our insurance polices. I am so thankful we have such a great agent one less thing we have to worry about.

Donna is the absolute best. She helped my husband and I with homeowners and auto policies, and not only made the experience super easy, she also saved us money on our auto insurance, while getting us better coverage!
She is easy to talk to, understanding, professional and so helpful. I can’t recommend Donna and her staff highly enough.

The most helpful insurance agent I’ve ever worked with. Amazingly helpful. If you need any type of insurance, go see her!

First off, Donna is a wonderful person and super fun to be around. That always is a bonus in the people that you work with. Secondly, she found me an incredible policy for my business liability insurance, for a very affordable price. I shopped around for better rates, and a woman at another agency told me, «Wow — they are giving you all that coverage for that rate? I would go with them.» That was the seller right there. It was not a lengthy application process, and weeks waiting time for underwriters to approve me. It was quick, painless and had me insured in no time to continue on in my interior design business. I recommend Donna to anyone.

After a terrible experience with allstate and a dreadful farmers agent, I looked up Donna on Unilocal and contacted her. She was sympathetic to what had happened and insisted that she could do better.
She followed through with that promise and I can honestly say that I have never had an insurance agent who has worked so hard! NEVER!!!
In addition, communication is easy via email, cell, fax, electronic documents, or personal one on one contact. Donna honestly is the very best and has earned my long term business!
If you have farmers, switch agents, if you don’t have farmers, contact her and see what she can do for you, it’s worth it just to talk with her and experience her upbeat peppy attitude!
Thanks Donna!!!

I was tired of paying too much for insurance and Unilocaled a few agents to find Donna. She has been very thorough, helpful and friendly in the process. I am very happy that I made the switch. Thanks Donna!

After a horrible experience with an online Insurance company I decided it was time to look for an insurance company that actually gave a damn about their clients. There are lots of companies that bost this but Donna is the real-​deal. She is a pleasure to do business with, always quick to answer questions and saved me money and got me more coverage! Amazing! Great! Stupendous! Donna is the best insurance agent in San Diego!

Donna explained my coverage in a way that I could actually understand! She not only saved me money, but was able to give me better coverage than I had before!
Thanks Donna!

My wife and I gave Donna a chance because she offered us a free quote on our Home Owner’s Insurance. Not only did she save us money, but she caught a huge mistake from our previous provider that caused us to be drastically underinsured.
She’s reliable and honest and it’s clear that she has your best interests at heart.
We would definitely recommend Donna to anyone!

Donna is amazing! If you are looking for someone to take a personal approach, save you time, and money, Donna is THE person to go to. She is upbeat and positive and an absolute pleasure to work with.

Donna is a great agent. I left AAA after 15 years and I have never been happier. She knew I was in school getting my Teaching Credential and told me about how I could have. Donna is always a pleasure to talk to and available at all hours :)

Donna helped us consolidate our auto and home loans to one bundle and it was so easy. She is very knowledgeable, friendly and professional.

I had never taken the time to look at my auto insurance, but Donna made it super easy and saved me $ 70 a month (even while adding on home owners insurance). You won’t find a friendlier or more knowledgable agent. But don’t take my word for it, give her a call. At the very least you’ll hang up smiling.