Daisy Dry Cleaners

AVOID THIS PLACE. absolutely terrible. my clothes almost always came back still lightly stained, if they came back at all. they lost a sweater of mine for 3 weeks, apparently they sent it to another dry cleaner — because they don’t do their dry cleaning on premises — and didn’t feel the need to let me know until i showed up to pick up my stuff. they also RUINED a leather skirt of mine and refused to take responsibility for it. while dealing with this issue, the owner was non-​responsive and incredibly rude. i’m never going back to this place. wish i would’ve read the reviews beforehand.

I wish I could give this place 0 stars. First off shirts cost 1.75 and you get them back in a week. If u want them next day it cost 3.75. If u have 2 shirts that’s 7.50 and if you pay with card, another .75 so a total of 8.50 for two shirts. They open at 8 and I’ve been here before to pick up my shirts before work and no one has opens on time. So good luck getting your cloths back. I don’t advise anyone to go here. They will rob you of your time and money like I have been. I do not go there anymore.

OK so I went to this place for about two years when I moved to North Park. I usually always launder my clothes. I dont do a lot of dry cleaning so I cant attest to the smell some of the reviews on here got. The Pros are the price is very cheap for laundry, and they are always done when they say it is. I have never had an issue of lost items. Very close to my apartment so within walking distance. The cons are they staple the tag on to the shirt tag. I hate it! every time I have to dig a staple out of my shirt tag. If they would stop doing this I would give them an extra star. Other than that no other problems.

Ok… bear with me. It’s very rare I get this upset over such poor customer service and not to mention this place pretty much ruined my clothes. THIS RANT IS TO PROTECT OTHERS! DO NOT GO HERE!
I had been to this place many times before so I took three of my best suits, two slacks, a sweater and a silk shirt to be dry cleaned to prepare for a five day trade show exhibit I had coming up the next week for work. I wanted two suits done within two days so I paid extra to get them «rushed.» I couldn’t pick them up until later so I picked up everything at the same time… a day before my trade shows began. Much to my disgust, EVERYTHING came back smelling moldy when I picked them up! Let me assure you my clothes did NOT smell when I brought them in. It was not a subtle smell either. It smelled like moldy towels that had been sitting in a gym corner for weeks. I immediately brought everything back to have them redo my dry cleaning because the smell was so bad, it actually made my car smell by having them hanging in the back seat.
I should have just gone somewhere else to have them redone… *noted.
When I came back to have them redo my clothes, I was not impressed by the customer service whatsoever. The same girl working was not apologetic at all and kept saying that it’s just the dry cleaning chemical smell!?! I have dry cleaned my clothes countless times before. There’s no smell… or if there is one, it doesn’t smell that strong or like moldy gym towels. She mentioned the dry cleaning is done offsite and very hesitatingly took my clothes back and said it would take another four-​five days to redo the clothes… but my trade show was over the next five days (hence bringing them in the week before and paying extra for a few items to be rushed). I would have nothing to wear to work if I had to wait that long so she finally agreed to get them done the next day after 5pm. I had to keep one pair of smelly pants to at least have something to wear the next day and let me just say, I was very self-​conscious of the smell that whole day!
The next day, I left my trade show early to make it to the dry cleaners before they closed to pick up my «redone» clothes. I also took in my pants I had worn that day to have them redone as well. The clothes I got back STILL smelled (I’m actually doubting they redid them)!! I asked the other girl working that day for a refund only for the extra «rush» I had paid to get my two suits done because technically they were not done in time since they smelled and had to be redone. I thought that was a reasonable request since I didn’t ask for a full refund; however, the girl said absolutely not. They already didn’t charge me for redoing my clothes and it must have been my clothes that were smelly because the dry cleaning chemical «does not have a smell.» She was exasperated at ME?! I was baffled. I am not one to play out confrontations but I pleaded my case on this one and still had no restitution.
End result… I left disgusted and stressed with no refund, no apology, a hand full of smelly clothes and with no time left to redo my clothes again, I had no other option than to wear my smelly clothes the rest of the week. I paid to have my three best suits, two pants, a sweater and a silk shirt smell like a frat house gym room. I felt like Pig-​Pen from the Charlie Brown cartoon with squiggly «smell» lines following me around everywhere. VERY embarrassing!
When choosing your neighborhood dry cleaner… AVOID THIS PLACE, please!

I dropped off a Men’s wool Express jacket to Daisy Cleaners on March 25^th, 2014. There is no dispute that the jacket was in good condition when I delivered it. I returned to your business to pick it up on March 28^th (Friday). At that point your employee «Glenda» informed me there was a problem with the jacket. She brought the jacket to me and revealed a sizable hole in one of the sleeves. She indicated that she wasn’t sure what happened, but immediately attempted to shift blame to the manufacturer, Express, not Daisy Cleaners. Glenda was of the position that Daisy Cleaners followed the cleaning instructions exactly as indicated on the jacket.
I have no way of verifying whether or not the employee who attempted to clean the jacket ACTUALLY followed the instructions. Perhaps they used too much heat, used the wrong device, etc. Common sense would dictate the instructions were not followed, but I digress. The only thing Im sure of is I dropped the jacket off in good condition and when I returned to pick it up, it was irreparably damaged. Glenda asked if I preferred to take the jacket and dispute the issue with Express myself, or if I preferred to have Daisy Cleaners engage in the dispute process with Express. I was honestly floored when she suggested I should go and dispute it myself. I, of course opted for the latter option. Glenda indicated that she would call me back on the following Monday, March 31^st to update me. I never received a call. I gave Daisy Cleaners the benefit of the doubt and waited until that Friday, April 4^th, to give them time to dispute the issue with Express. When I called on Friday, I was told Glenda would call me later that day. I never received a call. I sat at home the following Monday in a state of disbelief.
Perhaps Daisy Cleaners forgot the two most fundamental rules in business 1) The customer is always right and 2) If you break it, you bought it.
I would highly encourage anyone desiring to have items dry-​cleaned, take extreme caution with Daisy Cleaners and please go somewhere else. Lastly, I was forced to file a small claims case against Daisy Cleaners to get reimbursed for the jacket as the owner refused to settle the dispute (Sorry technically his son, Sunny, called and offered $ 20.00 for a $ 250 jacket). I would highly encourage anyone in a similar situation to file a small claim against this business. If you’re thinking «it won’t be worth it» trust me it will be. When your day in court comes just ask the court for the replacement value of the garment AND don’t forget to ask for court costs (cost of filing and cost of service of process) the court will grant these every time. Do ignore any suggestion by the owner’s son that «you will lose your case» or «daisy cleaners wins these cases all the time.» Trust me they’re lying to you, its a poor attempt to avoid responsibility and persuade you not to file a claim.

Clean and pressed shirts, the best prices in town and really nice people working there.
Thanks for ironing my shirts Daisy Cleaners!

If I could give this place no stars, I would. I am new to San Diego and didn’t know what dry cleaner to use. This place is down the street from my massage studio, so I brought 4 items of clothes in last Friday, one week ago. The girl who works there told me the clothes would be ready this Tuesday after 5. I asked her why it would take so long and she told me it’s because the dry cleaning isn’t done on premises. Huh? What dry cleaner doesn’t do their cleaning on premises? Why have a business? Anyway, I should’ve taken my clothes and went elsewhere, but l didn’t. Bad move.
My husband went this past Tuesday to pick up my clothes for me and the girl said my pants would be ready on Wednesday. (Sigh…) Then on Wednesday he went back and they told him they lost my pants! I called yesterday and the owner, Mrs. Sing asked me for a description of the pants. She was nice, helpful, and apologetic. However, today when I called her to ask her if they found them yet, she said they did. I asked her why she didn’t call me. She said that she found out late last night and was «too busy» to let me know this morning. Seriously?
I came on to Unilocal to write my experience and I see others have the same experience I have had. I cannot believe these people are still in business. You can’t lose people’s clothes if you’re IN THE DRY CLEANING BUSINESS; it’s unprofessional and maddening. I will never go back there, no matter how convenient it is for me. If anyone knows of a better dry cleaners in the North Park area, let me know!

They lost a dress shirt within one week of my becoming a customer. Wish I had read the reviews of other customers losing their clothing here. The store should be called «Bermuda Triangle». They offered me $ 15 in store credit. hmmm, maybe I should give them whole bunch of more shirts to lose, because I’m sucker for store credit? Decided against it. Tried to call the owner Miss Singh, who never responded to any of my voicemail.

I went and picked up the three shirts I had left there, the price was good but the shirts had small black stains and when I told the girl about my other shirt she didn’t even comment. I just paid for my other shirts and left.

Cleaners that lose your clothing don’t deserve your business. I took 6 dress shirts into Daisy Dry Cleaners in early June. Two weeks later they returned me only 5. The cashier, Nilimo, said she’d call around and look for the missing shirt. But it had already been two weeks, so I didn’t expect much — other than for them to at least admit they lost my shirt and maybe to offer some sort of compensation. Of course, no call back after a couple of days. So I returned to the store and asked Nilimo to have the manager call me about the issue. Weeks later, no call back from Ms. Singh, the manager. No apology. No nothing — and certainly, no more of my business. I will now try North Park Cleaners, instead, because Daisy Dry Cleaners is irresponsible and lacks integrity.

Wish I would have read the Unilocal reviews earlier.
I had an interview scheduled for a Monday morning, so I brought my suit in for a cleaning a week before on a Monday afternoon. I was told it would be ready Friday after 4pm. I came Saturday afternoon to pick it up and immediately noticed a stain through the clear lining. I pointed it out to the woman behind the counter who had already ran my credit card and she just said it required a steaming, that apparently wasn’t done. I reminded her that I was paying them to clean my suit, regardless of the methods used.
She kept scratching at the stain, in hopes of removing it but to no avail. She then accused me of knowing of the stain and not bringing it up when I brought it in. I told her that I had JUST noticed the stain, as it was pointed right at me. I pulled back the lining to get a better look at my suit and I noticed hair and other stains on it. The woman suggested that I could leave my suit and they would «spot» clean those areas. I told her that I needed to wear it Monday morning and that I could only do that if they could have it ready by Monday morning, and she said the earliest would be Monday after 4pm. I asked if I could wear it and bring it back for a better cleaning, she said it was against their policy and wouldn’t offer me a better idea. I needed my suit so I had to take it and leave.
I will not be returning here.

I used this dry cleaning business because I had a Groupon or LivingSocial deal, but even with the coupon, I wouldn’t return here. I turned in 5 dress pants, 2 jeans, 1 coat, 1 jacket. The turnaround time was fine, but when I picked up my clothes and brought them home, I immediately SMELLED that something wasn’t right. It smelled «soiled.» So I Google-​d «dry cleaned clothes smell» and one website says, «This smell is a sign of impure solvent and bacteria growth in the system, and is not caused by too strong a solution as commonly thought. This bacteria holds on to the garments and the solvent molecules and slowly releases the solvent, thus the smell. A properly maintained dry cleaning system should produce odor free clothes with every cleaning.»
My jeans smelled the worst out of my other garments. I’m not a regular dry cleaning customer any where, but I’m just going to throw my pants in my washing machine where I know they’ll come out clean and smelling nice.
My advice: Do your research and perhaps even ask to see how clean their existing dry cleaning solvent or fluid filtering system looks like. After reading several online articles, my clothes feel dirtier than when I turned them in. Don’t turn your clothes in here! They will come out smelling worse than when you turned them in!

Meh. Really basic, but slow (they send the clothes away.) Clothes don’t seem to get as clean as other places. And despite the hilarious ad for «shirts on hangers,» not-​so-​great prices.

I’m so ticked at this dry cleaner and at myself for going back to it. I dropped off 2 dry cleaning items and 4 shirts. The shirts came back decently cleaned but the dry cleaning items were just as spotted as when I sent it in. I asked about that and the lady at the counter and she just shrugged and said, «they couldn’t get it out.»
I asked back, «So what did I pay them to do?» I should have known better because I dropped off a suit and they left the stain on it exactly the same. And I’m not talking tomatoe stains, here, just your basic cream.
I am going to look for another cleaner for sure after this experience. The nail in the coffin was the lady that is behind the counter. When I walked in, she was on a headset talking on the phone to her friend from the sound of it. She saw me walk in, and as I waited for her to acknowledge my presence and say hi or welcome or something, she just looked annoyed and kept on talking and laughing on the phone for good 15 more seconds. And then she said, «Hey, I’ve got to go,» to her friend on the phone and muttered, «yeah, you here to pick up?» Seriously lady, I’m sorry that I came here to give you money and work. I won’t make that mistake again.

I have to wonder where the convenient dry cleaners in San Diego are. Daisy is adequate enough in their cleaning and customer service, but they don’t cater to the hours of the employed individual whatsoever. They say they open at 8, but I went by the other day and they were not open. They close at 6, which basically has me scrambling to figure out how I can get my clothes back. If anyone can recommend a cleaners in North Park that is open at 7am I’d love to know about it and would throw all my business that way.

Don’t make the mistake of doing business here! I dropped my jacket off and asked the lady to do a rush service (only one day earlier than normal schedule). I told her specifically Wed around noon. When I go to pick up my jacket the lady said the delivery wouldn’t arrive until 4. Ugg. So I put off my trip and waited for the jacket before leaving town. Show back up around 4 and the girl said opps the truck isn’t coming in today. What the f***? Stop jerking me around. So when I return from my trip a week later, stopped by to pick up the coat and ask to speak to the manager. The lady calls her on the phone like it’s a regular thing to have complaints. The owner or manager (Miss Singh) was awful. She had no sympathy and wanted me to come back (mind you this would be trip number 4!!) to pick up the jacket so she could speak to her employee. This was your error not mine, lady. She gave me $ 1 off. Yay. I think I spent $ 20 driving back and fourth in gas. Thanks. When I finally got the jacket back, it still had fuzz and hair on it that wasn’t on it when I originally turned it in. Don’t know how this place is still in business.

Prices are reasonable — $ 3 for most pieces except formal dresses etc. Turn around is quick — mine was 3 days but I didn’t ask about getting it faster — I’m guessing it was possible. Parking is relatively easy on 30^th during the day. They take credit cards and they did a good job. Not the fanciest of dry cleaners, but who wants to pay the costs for a fancy cleaners. I’ll definitely take my clothes there again.