Dairy Queen

Impatient and unfriendly service, high prices and the owner doesn’t want to make change for a $ 20. Tastes great but I’d rather save half the cost and get friendlier service at McDonalds!

This ice cream here is totally what you expect and it is normally made right and tastes great. The problem I have with this place is the customer service. There are always 2 girls. One is usually happy and the other one is usually not. It is usually a frustrating visit because if you get the cranky one, get ready for an attitude problem with a little sass to go with it. Got her tonight, and it is really getting old.

Love the blizzards, and the peanut buster parfait! Don’t go close to closing though they get swamped and with my family of 6 we tend to get them a little backed up because there’s only two girls on staff. Place is always clean, the employees are nice. Great place to get ice cream :)

Dear Reader,
Someone other than you is liking me, virtually… on the down low.
I guess that’s okay. I do the same thing.
This is what I do. Certain evenings, I long for home. And by home, I mean the Alabama of my childhood, where it was great to be a kid, where the adults… well…my parents moved us out. Here.
On warm summer evenings just like now, we would go to Dairy Queen. I could get a Dilly Bar or a simple Chocolate-​Dipped Cone. And now, when nostalgia overwhelms me, I find myself in front of this particular Dairy Queen. And I forget to check in. I order a Blizzard, today a Salted Caramel Brownie Mini Blizzard, created to commemorate Dairy Queen’s 75^th Anniversary. I forget to take a picture.
I would like to say that this is a… how shall I say… a one-​night-​stand, but we all know I’ve been here a half-​a-​dozen times. And I’ll keep coming for my coveted Blizzard, forgetting to check in, forgetting to take pictures. I’ll keep coming to Dairy Queen on the down low.
G

At first glance, this location looks quaint, located in a little strip mall right off of the 52. Anyone who walks in will most likely see two girls with big smiles willing to help you out, unless you come in Monday-​Friday from 11 to around 2, in that case you will only be served by the owner/​manager who does not have his employees work during those hours in order to save money.
The quality of the food is what you would expect from a Dairy Queen, nothing special, but fairly satisfying if you’re in the mood.
The girls are always motivated to deliver quality service to customers.
However, when taking a deeper look, a lot of what goes on in the store is quite sad and by any food establishment’s quality standard: unacceptable.
First of all: The man who works there, the owner, never washes his hands, not only that, I have seen many occasions where there might be some chocolate syrup or something spilled on the counter, he would wipe it up with his finger, lick it clean, then help a customer. Yuck!
Tip: Never ask for any of the hot foods (Hot Dogs/​Chili Dogs) when he’s the one making it. He doesn’t use gloves. Yep, those hands touched you’re food directly.
Another thing is that the employees at the store are a strictly told not to throw anything away until it has been used completely. Although this might sound like a normal company standard in order to make sure products are not being wasted, if you think about it, there are many ‘unpopular’ toppings at the store that rarely get used… yep…you guessed it… expired toppings, sitting there, waiting to be used up just to they aren’t going to waste.
Tip: Due to the new Faniversary menu, a lot of items have been discontinued such as the Banana Powder for the Banana Cream Pie Blizzard, the Coconut shavings, Marshmallow Topping, Cherry Sundae Topping, Truffle pieces for the Midnight Truffle Blizzard and so on and so forth… however you can still find all of those at this store because, you guessed it, they aren’t allowed to ‘waste the product’…most of those items have been sitting there for well over a month or two…
Don’t get the pineapple, any of the employees would tell you that something is wrong with it.
Don’t get the chili cheese dogs unless you ask the employees if it’s fresh. The chili is kept in a heated container, and like any food that just sits in the heat for too long, the top gets overcooked and charred, and whatever is left over from the night before is reheated again and again until it’s all used up, only then is a new batch of chili put in to the pot. So unless you get the chili cheese dogs when they’re fresh, you’re most likely going to get 3 day old re-​heated burnt canned chili.
Oh, also the owner does not require any of his employees to have a food handling card… I’ll just let you think about that for a second.
There are many more things that can be pointed out about this specific Dairy Queen.
The way it runs is incredibly unprofessional, it’s almost surprising how ridiculous it all is.
If you go to this dairy queen, get something popular, because it will be made with the freshest ingredients. You can’t go wrong with the smoothies or the OJ’s, or even just a simple cone.
Either way, this is a place to keep your eye on…
P. S. notice how when I referred to the employees, I specifically said ‘girls’. Yep, that’s right: if you’re looking for a part-​time job, and you just so happen to be male, sorry but you’re out of luck…

We recently moved to Tierrasanta and started frequenting this little are the DQ is located in and wanted to get some blizzards! We went in and the girls behind the counter were movin fast!!! They did a great job even while there was a stressful long line! We get to the front and come to find out one of the girls is new! Very impressive working under pressure like that! We’ll be back!

How can you mess up ice cream? … You can’t. Dip it, cover it, mix it. I will take it! I’m so glad this is conveniently located on the the way from almost any resteraunt

Definitely not what I would classify as your typical DQ. This sit in almost fast food restaurant sized DW was clean with young staff who actually took pride in their work. I ordered a Blizzard, and paid for the order of a person who had not shown up yet. When the other person did show they greeted them and completed the transaction smoothly and with very little interruption from me.

Their blizzards are so awesome during the summer!
But what I really love is that they have orange Julius! Yaaaaaay!

Love the new lemon meringue pie blizzard so delicious just perfect for these summer nights!

Dairy Queen. A staple since I can remember. I have fond memories of visiting DQ as a child and now I can bring my own children for special treats. The challenge is that other more modern ice cream shops offer more diverse treats. Yes, the have blizzards, but that nothing new has come out since the early 90s. Time to evolve DQ.

Disgusting chemical aftertaste. Never again…

Easy location just off the 52 freeway and Santo Rd.
But, the parking lot could get stuffy and the inside is outdated.
I do love their blizzards — snickers is the best!
Or try the dipped cone.
I’ll be here a lot during the hot weather!

This is the cool quiet neighborhood SPOT to grab a delish treat!

Closest location to me, and I live in Mira Mesa. I still come here and will continue to come here because the staff is really friendly and helpful. Especially making phone orders, they are very detailed about what type, flavor, decorations, etc. Great place for ice cream cakes. They need at least 48hrs to make a custom cake with any flavor and detail to it. Great place

I love Dairy Queen. My dad used to bring me to this store back when I was a kid and I’d always get the chocolate dipped cones.
However, today I went back for the first time in years and I wasn’t pleased with my experience. My buddy who was with me ordered a shake and asked if he could add Oreos. The female employee said she could definitely do it and rang him up. Then I asked for a shake with Reese’s from the male employee and he started giving me all these excuses for why he couldn’t make it… right after the other employee just did it. He wouldn’t stop complaining while he was making it. At one point he made a huge mess and said to me «I’d prefer not to make this.» Are you serious? What am I paying you for? You’re the Dairy Queen! I didn’t say any of this though. I was in shock. But the other employee talked him down and he kept working. After he gave it to me while grumbling, I left and said thank you. Then in my car I noticed there was a large slit in my cup and it was leaking everywhere. I went back inside and asked the man for another cup to put my shake into and he sighed and complained some more. «We really shouldn’t be doing this, look at the big mess it made, next someone is going to want a BUTTERFINGER shake.» At that point I had had it with him and I ignored him and left.
Either train this guy or get rid of him. I don’t even want to return to this location because of him.

I absolutely love this Dairy Queen! I guess you can call me a regular as the girls know my order right when my car pulls up. On a hot day I just order my blizzard and chill in the A/​C. The girls who work there are as sweet as the ice cream and are constantly cleaning making this DQ the cleanliest one I have ever been too. I feel like they don’t get breaks though… but I do notice they get some down time to eat lunch and relax when no customers are at the register.
From my years of being a DQ regular and just watching these employees do their work I have noticed how some customers treat these fine women. I’ve listened to silly complaints and rude attitudes thrown at them while they just stand there smiling and all I do is shake my head. Seriously some of these customers need to get off their high horse and chill out. Its ice cream people. You may think you’re better then them or everyone else who serves you but really you’re just an a*s and people loose respect for you. Some of this Dairy Queen’s customers are the worst…
But over all great service A+++
And its delicious A+++++
Always recommending this Dairy Queen!
PEACE!

I frickin’ love this Dairy Queen and I think EVERYONE should come here at least once. DQ needs the business and their sundaes are excellent. I love coming here for desert after a visit to Island Style Café. Well, as long as I don’t eat too much at Island Style. I love the soft-​serve ice cream and it’s the only thing I get. I’ve never tried their food, mostly because of Island Style. The ice cream is a great value and way better tasting than that glue from Cold Stone.
The employees are very nice and helpful every time I visit. That alone makes this DQ worth a visit. Pleasant employees in fast food? Unheard of!
I might buy an ice cream cake for my next birthday just for the hell of it.

Man, there is a special place in h*ll for those who rip on Dairy Queen, I am convinced. This is the cleanest DQ in the entire County! I love the choco dipped cone which I polished off «lickedty split» get it? They have banana splits and you lick the ice cream cone! :D
I have loved DQ since I was 16 years old, not much else to say except that the younger ladies working behind the counter must be in High School and that they were extremely well mannered.
:)

I’ve seen all of the commercials for the delicious treats at DQ but never had the opportunity to try it for myself until today. My parents had owned a Foster’s Freeze many years ago and I was dying to see how it compared to the novelties that I grew up with.
My friend works for the Girl Scouts and recommended that we give their thin mint blizzard a try. The photo of the dessert advertises the green mintiness but it arrived as sort of a black and white shake. It wasn’t until we got to the bottom that we realized that the mint syrup had not been properly mixed into the sweet treat. However, it tasted pretty good and had a nice variety of textures with the chunks of thin mint cookies throughout.
While the treats were tastier when I was growing up, the offerings at DQ aren’t half bad. Smooth, rich, and creamy, the blizzard was a nice dessert to enjoy while getting out of the blazing three digit temperatures outside. While I wish that I could enjoy the cold sweetness every day, my body would never forgive me.
Food: ⁷⁄₁₀
Service: ⁶⁄₁₀
Price: $
Atmosphere: ⁵⁄₁₀