CoSine Real Estate

After a difficult time with a need to move quickly under stressful circumstances, I found Mr Sine to be exceptionally professional and compassionate.
The house we had rented was lovely and I was very sad to have to leave it.
In the months that followed as we sorted through the mess, his approach was considerate and respectful.
Our return of deposit in part was explained well and done fairly under the circumstances.
I would not hesitate to request assistance from Cosine Realty with finding housing if I should need it in this part of California again.

They put band aids on everything instead of fixing the issue and good luck getting them to keep an appointment with you. They scheduled an open house at my apartment while I was packing to move.

I can’t even give any stars for this company — but you have to at least use one star to make the system work. They never pick up their phone so it is impossible to get any action out of them. When we moved in to the the rental, they had not even cleaned the place. The carpet was and still is a mess. The walls have something on them, not sure what it is. When I called to complain because the use of their rental website was useless, Jeremy told me that I just had a different expectation of clean than him. I told him that my expectation of clean was sanitary. The walls have multiple holes all over them and some walls have spackle on them, too, as if someone had contemplated repairing and stopped midstream. The screen door was broken and Jeremy just said it would need to be pulled shut to use. This has since been repaired. The other screens have holes in them so you can’t even open the windows. The faucets upstairs do not work and the showers leak and do not drain. They pay for landscaping but the landscaper does not even come around. I could go on and on about this place. We will only be here for a year and then we are out of here. I have contemplated turning them in to the BBB. Perhaps that will help them take care of things. My next step is the owner of the property himself. I just figured out who he is and maybe that will open up his eyes. STAY AWAY FROM COSINE. I can’t see any benefit for anyone, owner or renter.

Second time I have been stood up to see the house. Can’t believe people do business this way.
Wanted to see a property for rent 427 smoky circle in Chula Vista.
Very unprofessional representation.

They made me wait for half an hour before showing me an apartment, and the agent couldn’t even explain if they charged extra for a pet. Terrible experience.

Still SMH after the showing they had on 6−10−15.
A rental in a nice neighborhood that look real nice on the web.
Showing was at 6pm. I arrived early and was greeted by the agent.
He was a very nice guy, i asked him if the rental was move in ready. He said it was ready to be moved in. I started walking upstairs and noticed the railing had damage and TONS of dog hair all the way up the railing. I get to the top and see the kitchen, Former tenants must have just packed and left. There was food on the stove and the fridge was a mess. Walls dirty along with the dust piled on top of everything. Washer and dryer area had a door missing. Many outlets with broken plates. Kids room had something splashed on the wall. A big ass hairball in the master bathroom showers, about the size of a rat.
BUT THE WORST PART! THE SMELL! SMELLED LIKE PEEE! It was horrible!
I feel bad for the guys showing it, I would have refused to let anyone see this place.
Still cant believe how this place was. UGH!

From a renter’s perspective getting maintenance done has been frustrating. I love my property but so far I haven’t been impressed by the craftsmanship of repairs. In the attic, there must have been leaks years ago on one of the bathroom exhaust vent hose exits. The holes were covered and sealed at the roof and one of the vents is just exiting into the attic. The exhaust vent for the stove, also was sealed up. If I owned the place I would be more concerned.
Coming from a family of construction business owners I know the cheap labor increases the profit margin, but usually at the cost of quality and liability. It is tough to find good help.
*painters did a very poor job that I will have to fix myself. When they came back to fix it, they just got paint all over the hardwood floor and made more mistakes.
I really want to say positive things about getting things done, but there hasn’t been to many yet. I pay my rent early every month and take care of the condo.

CoSine has been managing our 3 properties in San Diego for a couple of years now. We’ve used other property management services before.

worst customer service from looking from start to finish as a renter. Couldn’t be more incompetent or do less as a company. It literally was the worse experience and I will not be using them again for my rental properties. The staff have low intelligence and if they do know anything they mess it up or forget what they said. Its quite embarrassing that they still exist as a company.

I’m giving it two stars because San Diego is on fire and maybe the agent was caught up in traffic, otherwise it would be just one. I waited over 30 minutes to see a property and no one showed up. People who had appointments earlier than mine had been waiting over a half hour before I even got there. No one in the office has any answers. If this is how badly they show properties, how bad are they at managing them when something goes wrong? I can definitely say I’m glad I won’t be finding out.

I agree with the negative reviews about this company. THEY DON’T EVER PICK UP THEIR PHONE! I left a message a few days ago and finally received a call back this morning. Unfortunately, I was not able to answer my phone. So I called back, multiple times, and of course my calls were forwarded to voicemail. Annoying!

After reading other reviews, I’m not sure this isn’t some sort of scam.
But seriously, this place is horrible. Don’t waste your time and contact them… like everyone else says… they don’t answer. When they do, some absolutely incompetent, fairly dull representative who can’t provide any more assistance than can be found on the post… so what he actually does… I could not tell you.
I called (maybe) 10 times and not once did they pick up. I had to wait for a call back in which I only ever received two.
DO NOT CONTACT THIS COMPANY UNLESS YOU REALLY HAVE NOTHING BETTER TO DO THAN TALK TO A SYNTHESIZED VOICEMAIL MESSAGE.

Horrible experience.
–They schedule viewing times to see properties and then show up 45 min after they said they would be there.
–they never return phone calls even after you leave a voice mail, leaving you in a frustrating game of phone tag
–After my deposit failed to go through via their online payment system, I lost a property the next day to another person who handed in their deposit before me. It was their own system that screwed me out of a place. Instead of waiting patiently and giving me time to re-​send my payment, they gave the place away to someone else. Jeremy said he would «fix» the problem and get the place back for me. He said he would call me later that day. He never ended up calling me. He blew me off completely and I had to call back the following Monday to find out he hadn’t «fixed» the problem. What a joke.
–Literally a group of monkeys could run a more professional place
–In no way do you feel you are being taken care of
I’d give them negative stars if I could!!!

After I wrote this review, I was contacted by Jeremy. He offered to pay me $ 25.00 to remove it from Unilocal.I never responded simply because I will not be bribed.
The matter isn’t about receiving a full deposit. It’s about the way you conduct business. Jeremy admitted to losing several deposits a month in the mail. After the first lost deposit, don’t you think you would send it certified mail? As I notified him on several occasions (which I shouldn’t have to if he knew his legal obligations). Per Civil Code 1950.5(g)(1), YOU are to personally hand deliver my deposit or first class mail it no later than 21 calendar days. I didn’t hear from Jeremy until 26 days later, and then it was like World War III getting my deposit back.
He admits to losing tons of deposits, then offers to pay people to take down bad reviews about him. That should speak for itself. As their ratings can tell, he doesn’t exactly have the greatest track record, and he just happened to find someone who wasn’t going to be quiet about it. All in all, I like doing business with people who are honest. I feel like Cosine is not that type of business.
He’s edited his comments to my review numerous times and insists that I shouldn’t be upset because I received a full deposit back. Every time, I make it a point to try to have him understand that it’s isn’t about the zero deductions– it’s about having to chase him to get a deposit. The thing is, he’s upset that I know the law and what my rights are– most people don’t, therefore, they don’t say anything. I’m sure Jeremy has gotten away with prolonging returning deposits on multiple occasions, but if I can help save someone the headache, I’ll do it. I agreed to drive to his office to get my deposit, because I wasn’t going to wait any longer. I made it easier for HIM. When you’re in property management, you’re in a customer service industry. Jeremy must have missed the memo.
Save yourself the hassle, find another property management company.

I’m about to go see a house through these people today, and decided to read reviews before hand. Most of the reviews are about how they are impossible to contact. When I spoke to them yesterday, I called three times and spoke a person each time. I was being a difficult client, trying to get as much information about the house, and they all worked with me. I haven’t actually done real business with them yet, but I thought I’d respond to this saying that I actually had a decent experience over the phone. They worked with me as much as they could. We’ll see how the rest plays out!

I figured one good review and 1 not so good, so chances are ⁵⁰⁄₅₀ I would try my luck with this firm. BIG mistake!!! I have never found it so difficult to reach someone or have someone return a phone call or simple email. I gave this Real Estate firm the benefit of the doubt and all I did was waste my time. I will never work with them again. Main reason? I’m interested in speaking with someone regarding a property and 2 days has past and still no return on a call or any returning emails. First meeting went well and I «thought» I was sold and made the right choice. But of coarse then I start with questions or just trying to even speak with an agent and I get is «oh, let me take a message, He will call you right back, he is busy etc. Is it just me you don’t wanna talk/​deal with or more likely its the firm!

What an unprofessional and disappointing experience… I contacted Cosine to view a condo they had listed in downtown San Diego. I had an appointment at 6:15 with the agent and was there 5 minutes early. I waited just about an hour before leaving at 7:05. The agent never showed, I called and left a message and never received a call back. I can only imagine how well they take care of their clients if they can’t even show up to show a unit. I look forward to reviewing the tax role and contacting the property owner to let them know why their unit wasn’t rented to a highly qualified individual.

I have lots of experience moving, but rarely, if ever, have I dealt with a real estate agent that was as unprofessional as the one I dealt with at CoSine. I saw one of CoSine’s properties on Craigslist and scheduled a showing. That day, he called me 30 min. before the showing and asked if we could meet 30 min. later than our scheduled time. Of course this wasn’t a big deal. However, when I arrived at the apartment, the agent wasn’t there. I tried calling the number he gave me dozens of times, but it went straight to voicemail. I was about to leave when he finally showed up 45 minutes later (his excuse being that he was in other showings). His general demeanor was very unprofessional, but the place seemed great, and I called him later that afternoon to start the paperwork — again, he didn’t pick up his phone.
I left numerous voicemails that day, and then numerous more the following day, all to no avail. Finally, two days later, I used my wife’s cell phone and called his office. Of course, this time, the agent picks up. He tells me that I should have submitted an application (something that he never even mentioned during the showing) and that the apartment had since been rented.
While real estate agents can obviously choose who they want to rent to, I expect at least a minimal amount of courtesy, such as picking up phones and arriving on time. I certainly won’t be dealing with this real estate agency again.

solid service. I used this company for a long time before I sold my property in san diego. never had a problem, always had any tennant issues resolved super fast and I was always kept in the loop about the goings on in my building. I would use them again.