Corporate Technologies

Not enough adjectives to describe the work this company does. Everything had been done halfway and sloppy. Eventually our entire system became corrupted and collapsed. Did not realize how poorly they had performed until we replaced them after being completely down for 6 days. During which time they were minimally responsive. Our entire network had to be rebuilt. The cost to our business was overwhelming. It could have been avoided with competent IT support. Okay, now I am just venting, but you get the picture, big NO!

I work at a law firm and this place will NOT stop soliciting us. They have called about 10 times now asking to speak with the owner of the company and we have told them EVERY TIME to stop calling and to put us on their do not call list. Screw this company.

I have been using Corp Tech for over 5 years and they have always provided excellent service.
Their technician Ceaser D. is incredibly knowledgeable and has been extremely helpful in all our computer and network needs. He’s gone as far as driving two hours to reach a remote location just to troubleshoot a connection problem as well as making house calls to our employees that have problems connecting to the network. Now that’s service!
It’s unfortunate that some have had troubles with the company but as for me and my company I will continue to use Corporate Technologies for our computer needs.

Stay away from them and their awful, unprofessional and dishonest contract. Their contract is gonna make you their hostage. It is easier to transfer money to North Korea over the phone than to have a tech over (on time). The tower they installed on site gives you more problems than solutions. They call everyday to ask you to reset the thing… We called our account manager to complain and request cancellation of the services due to these issues, she said fine and then proceeded to charge our credit card again. They treat you as a tenant on a leasing agreement… Really hard to get out of it.

Stay away from Corp Tech. Each month we have an issue scheduling the tech. The contract terms are terrible. We lost server management for over 3 weeks and even though the contract states they will reimburse for services not delivered, they never do. I find out later it is their policy to «never issue credits». Also, their shady lawyer told me that 30 day notice for breach of contract will release us from the contract. When I filed formal 30 day notice (informally 2 months prior w/​the account rep), they would not release us until I had to threaten to file a complaint. Techs are no show and many times messed things up or did not complete the task. Scheduling is a nightmare. No shows or cancelled appts. are common. I deeply regret using this place. They promise a lot of great service but do not deliver.

Hiring this company for our business has been a huge mistake! Its one problem after the other and it seems ½ of what we call asking for assistance with moves over to being billable hours (i.e. if a program on our computer is made by a 3^rd party service, they bill us, despite the fact its on our inventory of devises to monitored). Oh and also travel time is counted against the monthly hours, including the local San Diego area.
Every appointment thus far the IT rep has been at minimal over an hour late with no contact to let us know. One time the guy was over 3 hours late!
The majority of the time we get the answer «Sorry, I dont know» LITERALLY and then they disconnect and I have to find the answer. Not only do they not take initiative to find the answer, they dont even follow up to get the correct information so they have it for next time.
Were on our third office visit for our most recent IT request b/​c each time they didn’t have the information they needed, yet we were billed every time.
Each time I call they ask for me for information on how to run things, in which I remind them it should be in the notes — then they look and say «oh yeah» and only sometimes is the information correct.
From start to finish this is a poorly run operation and I would never recommend this IT company. We cant wait for this contract to expire.