Copart Salvage Auto Auction

Very unprofessional. The ladies at the front desk seem lazy and are not helpful at all. Went to retrieve personal items from car and the process took way too long considering they did not provide me with the correct information I needed to give my insurance to get access to my car. Expect to wait a really long time. They do not seem committed to quickening the process at all.

Breanna and Shellena were very helpful. Expect to wait a very long time as the process to retrieve my personal items took two hours.

Great service, love their sister company, we sold our car to Family Carbuyers. Only one small mixup in pickup time, otherwise super courteous, on time (once we were clear), their driver even waited for us to cash the check before handing our car over. Totally legit. Looked them up, no evidence of fraud, they even met us at the bank! Glad we went with them. They offered a fair price for our loved but not needed car.

I bid on a vehicle at $ 7300 and lost because someone else bid at $ 7400 and won on seller approval. Somehow I receive email from copart that seller counterbid at $ 8100. I counterbid again at $ 7400 since they don’t leave any other option to end the bid. Again, I receive another email that the seller counter bid again at $ 7900. I decided this is too much scam. So, in the beginning, there’s no one bid on this vehicle at $ 7400. The copart employee bids on the vehicle. I decided to withdraw all my deposit and do not response to the counterbid. Somehow I receive bid won for the vehicle. Below is the receipt of the vehicle. Never use this service.
vehicle 01 toyt highlander white vin# jtegf21a610007063 row sl007
sale 4÷24÷15 # 2049 d yard 59 ca — san diego
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4÷27÷15 sale price 7,300.00
4÷27÷15 haz mat compliance 10.00
4÷27÷15 buyer fee 665.00
4÷27÷15 virtual bid fee 79.00
4÷27÷15 gate 30.00

net due (usd) 8,084.00 company check not allowed

seller: _​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​

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member agrees that the vehicle has been sold «as is where is» with no
warranties.
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released by: _​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​date _​_​_​_​_​_​_​_​

released to: _​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
(print name)

released to: _​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​_​
(signature)

transporter plate#: _​_​_​_​_​_​_​_​_​_​_​_​state: _​_​_​_​

— Very unprofessional. If anyone wants to be able to go to the back towards the lot, You have to show I.D. but unfortunalately when I went back there with my mom the two ladies at the front desk did not ask us for I.D. and did not give us any orange vest for the big trucks to see us. I have never been here so I did not know. They never told us any of this, they simply just told us that our car would be back there. Once we were leaving was when they told us all of this. I know they have people to talk to, but they also have to make sure nobody goes back to the lot without a vest or I.D. shown… VERY UNSAFE AND UNPROFESSIONAL!!! If your car is here. Then you are in bad hands my friend !

would all of you like to join me in suing CoPart. They had my vehicle towed to them and now all my belongings are stolen! i had some very expensive things in my truck and all the left me were some pennies. I have not gotten a response from them yet about it but am planning my civil suit now. let me know if you would like in!

I went with a friend to pick up her car that she had shipped to San Diego. The car lot is randomly located in an industrial building area not too far from the freeway and border. I would not recommend going here alone. There are a lot of trucks going in and out of the area.

**WARNING**
Unilocal meltdown ahead, proceed at your own risk…
As some of you might know, our car was involved in a head on collision on El Cajon Boulevard last week due to the negligence of a drunken driver. I can’t explain to you how much this whole experience sucks. The woman that caused the accident, though arrested and jailed, got off without any damage to her car. I hope there’s a warm place in Hell for drunk drivers.
Our car was towed off that night and taken to a tow yard near the Sports Arena, it was picked up the next day by our insurance company and taken to Copart so the insurance adjuster could look at it and then proceed to screw us out of the fair market value for our car. But that’s another story…
Astrid and I went to Copart today to try to pick up our personal belongings from the car. We called ahead like they recommended and then showed up about 45 minutes later. The woman that helped us handed us two orange vests and after signing liability waivers, we were told that we would need to wait 20 minutes for our car to be moved to the staging area where we could unload it.
We waited for 20 minutes and were told that our car should be out in the lot ready to inspect. We walked outside, but it wasn’t there. We went back in and were then told that it would be another few minutes. So back outside to wait… and wait… and wait. We were finally told that the car was «put away wrong» after the adjuster looked at it yesterday and they couldn’t find it. WTF??? What do you mean you can’t find it? How do you lose an entire fucking car in a closed lot? So we waited another 20 minutes, the whole time, the staff telling us that our car was next up.
We finally gave up because we have to pack and catch a flight to San Francisco this afternoon. We’ll have to come back after the holidays and make another drive down to the border and freakin’ wait for them to find the car again.
FUCKING RETARDS!