Cool Box Portable Storage

Ivette was fantastic to deal today in renting my storage portable storage container for my up coming move. She was very professional and made the reservation process extremely easy. They are even better with great pricing and were less expensive than POD’s who I used last time. Love you guys! Try them you won’t regret the pricing and superior service!
Marchell S
Temecula Wine Country

Ok, so we did our research before calling and they really were the best deal out there, so that we loved. Also loved that delivery/​then pick up and drop off at new location/​then pick up is free as long as you’re within 20 miles of their San Diego storage facility, which we were. There are no hidden fees whatsoever. That was excellent. What I didn’t like is their time frames. We requested early morning drop off (for initial drop off of empty box and drop off at new location a week later) and both times the drop off time frame they gave us was 10−12pm. Of course, driver shows up around 12. So we were basically waiting around for him for 2 hours. A wasted morning. Womp womp. Would have preferred 8−10am drop off (and I mentioned that at least 3 times when I was on the phone with a rep) but alas, we got what we got. I would have also loved an email confirmation of drop off/​pick up dates and times too for peace of mind. Oh well, but I digress. Besides the time frame issue, great service. Would definitely recommend and use again.
BTW, the 8’x8’x20’ box fit almost everything we had in our 2 bed/​2bath 1100 sq. ft. condo and 1 car garage (with the exception of our couch and fridge which we gave to our Sister and 2 paddleboards that we had our parents store for us in their garage. That’s not bad! We were impressed!
p. s. Pretty sure that couch would have fit in the box too though even if we kept it! Just sayin!

We had some flood damage and had to get a coolbox. Nicole in the office was so helpful, she went above and beyond to make sure we were taken care of. I appreciate the customer service and will definitely be referring them to family and friends.

They are cheaper more friendly and more professional than PODS. do not use PODS they are horrible. They offer free pick up and delivery.

Awful service. awful driver. dont use them. left me high and dry with my money already charged. THE day we were moving. had to be out of house and nothing to put it in. they don’t tell you things like oh we can put it on the street until they got here. was put on hold for over 38 mins. So I then had to pay an extra 100 dollars rush same day delivery… on top of paying for another company and then only had a couple hours to pack our entire house in it. Shoot me. i would die first, over ever telling someone to use this sad mistake for a company.

My rating remains at one star. CoolBox cannot resolve this over Unilocal to save face – they need to contact me directly. We just bought the house and the height of the wire was inspected and approved. It was over 13 feet. I submitted photos to your office, and we were told your insurance company would not pay. So we had to pay $ 600 out of our pocket. I’m just warning potential customers – better to pay more $ with a professional and service-​oriented company rather than one.

The price was good, delivery and pickup on time. Quality of the container was great. BUT — I did not know that they were going to haul the container onto a truck at a 30 – 40 degree angle! I used 3 pods during a recent move. Two were tightly packed, and one was about 60% full. Items in each container suffered damage, ranging from a floor lamps with a snapped off post, boudoir with 2 broken legs, electric broom with a broken handle. All breakages were clearly as a result of furniture shifting.
Perhaps you have seen the fancy trucks being used to deliver the red-​and-​white PODS. The trucks were designed to lift and lower the pods without tilting them. Clearly more expensive — which will explain why Cool Box Pods were so much cheaper. In the end, Cool Box Pods cost me much more than what PODS would have cost me. Buyer beware.

great experience with Janet at cool box. Moved from Austin to san Diego using two 20ft cool boxes. Coordination was flexible and responsive and Everything arrived in tact.
I was considering PODS too, but they were so uncoordinated and disjointed during the quoting process and had poor reviews so I went with Cool box. Glad I did I would recommend Cool box to anyone over PODS or traditional truck movers.

Everything went great! The box showed up on time and we were easily able to move everything in. Then they picked it up and shipped in to our new house where we were able to leave for the week until we got the keys. They we hired some movers and got everything in. I don’t plan on moving anytime soon, but when I do I plan to use these guys again! Thanks Cool Box!