Competitor Group

First injury of 2015! Fortunately, it’s only a blown tricep but that means «step away from the keyboard!»
I’M AMAZED. Sometimes, a biz like this comes along and blows my mind.
Note — the count of blown body parts is two.1) tricep 2) mind.
Competitor Group is responsible for coordinating the «Rock N Roll» (RnR) events and medals across the country. (They may do others too; I’m most familiar with RnR.)
Why do I run? Many reasons, and in there somewhere is that the bling is cool. It’s a memento of the work leading up to race day and the city you got to know mile by mile.
They have these special «heavy medals» if you do two or more half-​marathons in a given year. In 2013, I’d done two races and they sent me an e-​mail that I’d be receiving the «Rock Encore» medal. It arrived soon after that.
I recently completed a third race of 2014 but I didn’t receive any e-​mail about a medal. Then, Surprise! there was the «Competitor Group» padded envelope in my mailbox. Nice! Then, «bleh!!» They’d mistakenly sent me the Rock Encore instead of the Triple Crown. Oh well. Add it to the list to follow-​up on. (Which probably means I just won’t bother because it’s nice but not a deal-​breaker.)
To my delight, I received an e-mail…“we may have sent you the wrong medal!!” WOW, Excellent! No doubt that other runners did call/​e-​mail (and I thank them!!) I was very impressed that CG made the effort to contact everyone.
I’ve participated in over 15 of their events over the years and have gone through registration needs at the Expo as well as having to miss a race due to injury — and them sending me everything (even some Compression socks — a promo item) even though I didn’t make it to the event. I love their personalized attention. It feels like you aren’t just «oh another runner.» You feel like a valued participant.
Five-​star refreshing especially after a huge debacle and web of lies and denial by a different race organizer this past summer. I went to the mat over $ 35 because I was so infuriated how some businesses justify ripping you off. Some may complain the RnR events can get expensive, but Competitor Group organizes right and is reliable and reachable. They won’t blow you off. Good thing, I can’t take any more blown parts.