Clairemont Equipment

So grateful for this place. Whenever I’m working on a project and something breaks down or I don’t have it in hand, this place always comes to the rescue. The staff is very helpful and they have great prices. I’ve used them several times and pretty happy they exist!

I rented a hopper from a very nice gentleman named Joe and it worked perfect and the service was great! I will definitely be back!

Horrible customer service. I rented a small backhoe and the thing kept on stalling. When I called, the guy on the phone was extremely rude and implied I was doing something wrong. When I told them it appeared to be overheating, they dismissed my suggestion. I ended up having to wait another day (missed a day of work), because the mechanic wasn’t available. When he did come out (the mechanic was friendly), I told him what was happening and pointed out that the coolant reservior was low. We checked the coolant and it was bone dry inside the radiator. The backhoe worked fine after adding coolant. Great job maintaining your equipment guys. Finally, called to have them pickup the backhoe, was told they’d come by and pick it up. Called back 2 hours later and asked if and when they were still coming to get it. The guy rudely answered nobody’s picking it up this afternoon. Anyway, pretty much every interaction with them they were rude while I was never once antagonistic. They did finally pick up the equipment the next day, and they charged the agreed upon amount, but really did not appreciate their accusatory tone when I was reporting about their poorly maintained malfunctioning equipment. I was pleasantly surprised that they didn’t charge me for the extra day it took because the mechanic wasn’t available, but their poor customer service has completely soured me on ever using them again. Here’s a thought, customers using your equipment within it’s design specs, don’t appreciate being accused of breaking your poorly maintained equipment. Drop the dickish attitude, and you might get repeat business.

I recently rented some landscaping equipment there. I’m a homeowner, not a pro. Overall a very good experience; they yard staff was very helpful and courteous. Inside they weren’t as much so. Good variety of equipment; I would rent there again.

I am an Owner-​Builder and this rental yard goes above and beyond. They have more heavy equipment than others and are open 7 days a week. The staff is very friendly, if there is a problem they take care of it and make it right.
I just had my first instance that I needed a piece of equipment and all of theirs are rented out. Let me say I’ve been on the phone with several other guys and they do not compare to Clairemont Equipment both in customer service or price.
For those complaining about costs of cutting and boring tools. If you don’t like the price of a drill bit, saw blade, or other «consumable» tool then just buy your own.

Wow! I was surprised to see the negative reviews for this company. I called them last minute in need of a large generator for my daughter’s school fundraiser. They were closed the day of the event so they let me pick it up early, gave us a discount and gave us several extension cords to use at no extra cost.
In my particular experience, they went above and beyond to help us out. Everyone I spoke with was very nice and helpful.
I had a great experience!

These people are crooks, i rented a machine that broke every 30 seconds and double charged … NEVER AGAIN. Like i said, they are crooks !

1 more note:
they rent you a $ 15 equipment the drillbit for $ 20!!! Unbelievable!!!