Chase Bank

There lines are to the door they take there sweet time. They put my check into my sisters account by mistake after I had my debit and id out ready for them and they didn’t bother checking

The worst. On Friday afternoon, 1 window opens and 10 Customers in line. Make me hate Chase bank. Think about switch to BOA.

Serious the worst branch ever I just went in to, waiting for over half an hour all for them to tell me that there is nothing they can do and that I would need to make an appointment, all the meanwhile the manager is just chatting away watching me just sit there, waiting. What a waste of time!

I really like this branch. It’s always nice and cool inside. (I mention this because it is always hot inside at another bank that I frequent)
The teller machines are inside of the building, out of the weather.
The lobby is quiet and clean. I also appreciate the thoughtful touch of the complimentary coffee and water and name brand candy.
There’s never a long wait for any services. If there does happen to be a line, the personal bankers come out of their offices to help. I’ve never waited more than 5 minutes. :)
The employees are all very helpful and always professional. Sometimes I have had some complicated issues but I must say that, I have always had all of my questions answered to my satisfaction. They truly do go out of their way to make sure you are happy.
I have even come in right at closing and they never made me feel like they were upset.
They speak multiple languages including Vietnamese.
I want to give a special thank you to James, Elena and Jenna. They are true assets to the company. I hope they are treated that way.
I have and will continue to recommend this bank to my friends and family.

I like the set-​up of this branch. ATM machine is indoors so I feel safer. I’m sure many women would agree.
Customer service is excellent and transactions are done quickly.
Only drawback is location. It’s right of Mira Mesa so getting to and out of the bank becomes a challenge especially during rush hour. Lots of ample parking, though.

This Chase branch is located in Mira Mesa in the shopping center with Seafood City and McDonalds. It’s your typical Chase. I frequently go here on my way home from work. They usually have the same workers and they’re all nice.

I came in this bank to make a deposit. But the teller that help me was rude. She Did not greet me or anything. After transaction was done, she didn’t bother to say anything and just handed me my receipt. She didn’t look at me when I was talking. Just bad attitude. I’m not going to this branch again.

Friendly tellers, convenient location and easy enough to take care of business.
Location downside is the entrance is pretty close to some stinky dumpsters.

Pretty much the most useless bank ever. My number one reason to ever go to a bank is to use an ATM. But this full sized chase doesn’t have one? Oh wait! It does– but only operates when the main portion of the bank is open because its locked indoors… Makes no sense whatsoever and seems remarkably not well thought out.

I have no problems banking with Chase. I’m writing this review because I thought the last review from Kim B. was funny. In order to use the ATM after hours, you have to swipe your debit card to unlock the door, lol. If you don’t bank with Chase then I guess you’re out of luck after hours, but there are plenty of other banks with outdoor ATMs in the area.

I’ve only come here for the ATM since it’s close to the Laundromat. Eh, I’m pretty neutral. It’s a good ATM. Safe location as it’s indoors. Parking is okay; I’ve never seen it packed every time I went. A little uneasy sometimes with some of their customers hanging out here later in the afternoon… for no reason?
Can’t say much for the people who work here, as all of my Chase business is done at another branch. :)

Friendly tellers.
2 ATMS available.
No problems.
If you live closeby, open a new account here.

I went in awhile back to fill out paperwork to get my mortgage auto pay taken care of. long story short, the Personal Banker (name I don’t remember due to being a douche, and it’s been awhile) messed up the paperwork and I ended up being over drafted. I returned to get the paperwork corrected, and have them refund me my overdraft fees. All the Personal Banker did was place blame on me since I signed the, and didn’t take an ounce of responsibility for his screw up. Next, the Bank Manager kept insisting I go to my bank and tell them they should refund me the fees. I declined since it wasn’t my bank’s fault and was theirs, and theirs to fix. The manager gave me excuses and said he couldn’t just refund me a mere $ 25 out of no where. I would think being a Manager they would know how to fix a small problem as such. Especially since I’ve worked for a different bank prior and wasn’t near being a manager and have done more than fixing a $ 25 problem that I didn’t even cause. I was told he would have to contact the regional manager, for $ 25. I was told I was he would call me later that day, and was NOT called. I returned the following day to follow up since certainly the manager was not going to take initiative to rectify the problem. I obviously was upset and irritated and showed it, then was patronized by this jack ass of a manager and was asked if I’m always this upset. well yeah when you mess up, put the blame on me and then dont take initiative to fix the problem, HELL yeah I’ll be upset. nothing done at this point, and had to retuned the next day. next day I finally get my check for $ 25, and even then they mess up. Didn’t take enough attention to detail and typo’d my name, but was at tentative enough to catch their mistake again.

While this Chase location is a bit further out than where I do my banking at the Mira Mesa Mall, it’s nice to see a bank in the strip mall where Seafood City is located. What I don’t like — the lack of parking. Due to the bank sharing a parking lot with McDonald’s, getting in and getting out can be a bit of hassle, so try to park a little further out and walk over.