Carter’s Babies & Kids

I just went in today and am extremely disappointed with the customer service. I had a 25% off $ 50 coupon which can be used on anything in the store other than clearance and door busters, I picked up a 3 piece pajama set which was marked sale, went up to one of the employees and asked whether the coupon was going to be valid on this item; she said yes, since it’s not clearance or door busters.
While she was ringing it up, I noticed that the 25% off coupon didn’t apply to that specific item and asked why, at which point the employee proceeded to ask her manager. The manager was extremely rude and dismissive, she just said it doesn’t apply. I went ahead and told her that I specifically asked about that item before picking it up, her response was «oh well». When I again explained to her again that I was told that the discount would apply, she said «oh well, you can leave it if you want». It’s not the $ 5 discount that I missed out on that bothers me, but the way that manager acted towards me while I’m shopping with an infant.
Although their selection and prices are great, I do not feel it is worth coming to this specific location. I love Carters clothing; however, I do not feel as though I was treated with an ounce of respect at this specific location. I feel as though the manager should have at least apologized about the fact that I was provided incorrect information instead of being unprofessional.

I am a big fan of Carter’s. Their clothes are cute, trendy, affordable and holds up really well. Plus they have a great return and exchange policy.
This location is simply the best! The store is well organized and clean. The salespeople are very friendly and helpful. Special shout-​out to Roxsana who helped me find a discount code at check out recently. It is always great when you save $$$.
Also sign up for their Rewarding Moments program where you get a 10 $ reward when you spend 75 $.

This Carters location is near Vons and Petco. I’ve been here just a couple of times and haven’t had a bad experience. They always have a sale going on so be on the look out for that! Employees are all very friendly and the store is always well kept. Selection is pretty good compared to what they have online.
They basically have no return policy if you have the receipt. So you can return whenever just in case your little one grows out of his or her clothes fast.

Besides always having great deals, all the employees in the store are super friendly. Tonight they opened at 9pm for Black Friday & let me say this, one of the employees named Olga was greeting everyone and interacting with every customer and those are the kind of employees that make you want to go back and shop for more. They make your shopping experience so worth it. It was super hectic but regardless their was a smile on her face, super positive attitude. I absolutely loved it. I will definitely be going back soon, most likely tomorrow to continue my Black Friday shopping lol.

I tried to return some items that my mom had purchased for my son. These items were too small. I had her original receipt, she didn’t send me a gift receipt. They told me I could exchange only and could not give me store credit.
I said ok and looked around. Everything I liked for my son they didn’t have in his size. So I asked for a store credit as I was running out of time. Apparently they’ve changed their policy. I had an original receipt. If I had no receipt I can get store credit for a lesser price, but with the actual receipt I can’t. I’m a very busy mother who works 50+ hours a week. I don’t have time for this. So instead I am donating the clothes and will never shop at Carters again and will tell everyone not to shop there and boycott what you sell at Costco. I’ll stick with Gymboree and the children’s place.

best return policy ever!!!
as long as you have the receipt and the tags are still on the clothes, you can return it.
and if you dont have the receipt, you can still return /​exchange!
there is no expiration date to return item (s)

Very good selection, big store, friendly people, lots of parking. Will be coming back.

Keep forgetting to give my review on this location! I’ve been here 3x’s and each time they are always friendly and helpful! They made sure I had my frequent shopper card, coupons and that I was maximizing my savings! I really have fun shopping here while my daughter plays at the Lego table.
I def like this location!

They have a variety of clothes for your little ones! They always have great deals and huge savings from 40% up to 70% so be on the lookout and check online for coupons as well! They always have clearance section so check that out, you’d be surprised the amount of style selections you’ll find in the clearance section! All of the clothes are very organized, and the customer service here is beyond expectations — top notch customer service. Someone always greets you as you walk in, and will ask you if you need help looking for anything specific.
Located right next to petco, cvs and by vons! Huge parking area!

This is the best place to buy clothes for your kids, or others kids. They got the largest variety in town.
I know prices can get high, but there’s always a sale or coupon floating around. Make sure to sign up for their emails.
I got a kid on the way, so I will be back real soon.

I used to love this location when Brenden was the manager, he always kept the store so clean and VERY organized. Now it is messier… I was disappointed with my most recent visit as I was not impressed with the selection. But overall I love Carter’s!

I was so happy when they opened a Carter’s in Mira Mesa. Usually I would make special trips to Carlsbad outlet and now I don’t have to.
Carter’s has great deals. Make sure to sign up to get emails they send coupons ALL the time, at least weekly.
Great selection up to 6x and in the PJ sections sizes go up to ¹⁰⁄₁₂. This is the first place I go to when I need to get a baby shower gift, all the nieces and nephews that can still wear size 6 and under will get clothiers from here. Prices are great and with a coupon even better.
Great place to shop for the kiddos.

Love shopping here for the little one! Obviously the most selection in Carter’s gear and overall the best prices I’ve found for their current season.
I never come out of here buying anything for retail price! They usually have % discounts going on and/​or cash credit rewards towards future purchases. When I do want something that’s not on sale… I’ll come back in a couple weeks and usually the item will be a part of some deal.
Only Con… I always end up buying more than I anticipated… I guess I just can’t help myself. Ha!
Note* Only exception in cheaper prices I’ve see are at Marshall’s or Ross, but it’s usually the previous seasons selection, but they don’t have as much of a selection or have all sizes.

I’m addicted to this place! My husband has to keep me away from this store, lol. I love how they always have sales ²⁴⁄₇ and that I can use coupons on top of that. I constantly receive new coupons every week. Plus they have the cutest selection of clothes. I mainly only buy Carter’s brand now because they fight so well on my daughter. She is only 4 months and I know I will be shopping here for the years to come. I prefer this particular Carter’s because it seems bigger than a different Carter’s I have visited.

This place is the old Party City & old Toys R Us Express. The clothes here a cheaper than Babies R Us (which is across the street from this place). Clothing style for Infants & Toddlers are similar to Osh Kosh B Gosh and Children’s Place.
When you walk into the store, the boys stuff is on the right side, girl stuff on the left side. The middle isle consists of misc accessories and featured items. Their clearance sections range from $ 3 and up.
This place always has sales, which is good because their regular prices are stupid. Sorry, I’m not going to pay full price for a 0 – 2 month bath robe at $ 20 a piece when babies grow fast. So when they have their 60% off sales, GREAT! Don’t get me wrong… i love my babies… but I also gotta keep stuff frugle to afford to raise the little boogers. right?! Doesn’t make me a bad mom, it’s called being smart… cause let’s face it… kids are not cheap to raise.
With that said, happy shopping! If you see me the clearance isle… move out my way. LOL j/​k you can say hi
Oh, they also provide you with coupons to save on your next purchase. have your baby daddy hold on to these coupons… to prevent you from shopping temptation ladies! LOL