Bumper One

Everything from the beginning was easy — I left a message not expecting to hear back until the next day given it was pretty much past business hours but within 10 minutes I received a text and I got a quote almost immediately. I wasnt expecting it to be much different than the other mobile bumper repair places I had contacted, but the price I was given was hands down the best and I knew immediately that it wasn’t going to get any better. But I was proven wrong and Ryan worked with me on the pricing after explaining to him my personal situation (no BS sob story, I just needed to watch my money because of moving expenses and the deposit and first month’s rent is always a pain) and without him even knowing he hit my target price for repair right on. Mind you he didn’t give me a huge discount but for being a first time customer and having only communicated via text at that point I was very pleased and thrilled that he shaved off that amount without any argument. His tech did a beautiful job and you cannot tell anything happened at all besides the now random clean spots on my dirty car.
I don’t give reviews a lot but the rare level of customer service i was shown and given deserves the 5 minutes of my time at the very least and just based on that alone I would’ve chosen his service regardless of if he had given me the most competitive price or not. I am loyal to a fault and I am a customer for life and I don’t have the need to ever shop around for any service he offers.

Ryan was a huge help in fixing a car dent/​paint for me. I thought it’d be 75% better, but was shocked when I got it back and it looked brand new! Good, quality work and an affordable price!

Very bad service, he came and change my bumper but he didn’t fix the bumper well and it needed the final polish, and told me it’s wet right now and I’ll come back and fix it in next week, after 3 weeks he came back and took a look at bumper and said today I don’t have my tools, I’ll come and fix it for you and also the color.
It’s near six month and he never answer the calls!

If ur looking for the best job at the best price stop looking! Honestly don’t know where to start, Ryan totally knows what he is doing and how to run a business. He took care of my car other mechanics had told me was totaled and kept me posted with photos of the progress so I wasn’t left in the blue. He ended up saving me $ from what was initially quoted, which btw was already a huge savings compared to the prices I had seen, it came out looking like nothing ever happened I was surprised! I took it back to the mechanic that said it would need a miracle and told him next time there’s a job that needs a miracle to send them Ryan’s way!

Ryan did such an amazing job repairing my bumper! He repaired the bumper in two hours and the price was such a good deal to pass. I’m satisfied with the work he has done and I highly recommend anyone who needs dents or scratches off their car to go to this guy.

Make sure to get some type of handwritten warranty from this guy. Not just a receipt.
It’s been less than a year since he did this job on my car and the paint and clear coat have started bubbling and flaking off. My last review was only updated after his partner had messed up the 1^st paint job and it took him 3months to get around to fixing it. I REALLY wish I would’ve gotten this paint job done somewhere else.

Do not use this company!
Here’s my story… I sent a photo and description of my bumper (small job … Paint scratches) to Ryan using the website. Ryan sent me a quote of $ 245 the next day. It sounded like a fair bid so I set up an appt for two days from then. I told Ryan that I’d be gone until 10:30 that particular morning so we set 10:30 as our time to meet at my home. He called me at 10:00 on the morning of our appt and left a message. I returned his call when I got home — when he didnt show up. He was quite irritated with me. He said he didn’t drive to my home because I hadn’t answered his call — to which I replied it was because I was in an appointment and couldn’t! Why in the world he didn’t just go to my home like any other contractor does is Greek to me! He does not know how to practice good business. At that point he told me that because I live in Oside and he was coming from Del Mar area — that he wanted $ 45 more to pay for his gas! Seriously, Ryan? Aren’t you a «mobile» service? Distance and gas should be considered before you bid the job. I said NO. So he told me that he had another appt he was going to first (I’m certain he was lying) but that he would come to my home after it. I waited around all afternoon and … NO big surprise. He NEVER called to cancel and he never showed up! I called him about 5:00 and again-​he didn’t return my call.
I would NOT recommend using this company! ! It sounds like Ryan needs a lesson in business ethics, communication and respect — from my experience and from some of the other reviews I’ve read.
By the way-​I ended up getting my repairs done at the Ford dealership for only $ 185 and my car looks brand new. :))

Ryan did a good job to repair the scartches on both front and back bumper of my car. I was very happy after the paint and it looks like never happen before

Ryan was quick and professional. Highly recommended for bumper spot repairs.

Working with this business was a nightmare. I purchased a Living Social coupon. Owner Ryan upsold me, promised the car would be properly masked for painting, and the work would be done ASAP. I, of course, had to pay up front. When I went to pick up my car, they had used the wrong color paint. My car looked like a saddle shoe AND there was overspray all over the windows. He was” shocked” and promised to get it fixed right away. It took weeks of broken promises, failed-​to-​show appointments, and excuse after excuse. He promised to take care of another scrape to make up for the failure in service. He never did. Steer clear.

Amazingly fast service! I had a minor dent on my front bumper and a paint chip on my right rear bumper. I dropped my car off at around 9am and picked it up the same day. Ryan is great and was always in communication throughout the process. Great affordable prices and quality work! I definitely recommend this place for people looking for fast efficient quality work at affordable prices.

Folks… trust me on this one! Run far & run fast! Please, do yourself a favor! Find a reputable company. I too, like Brian S. below bought a Living Social Deal. The communication was horrible. I emailed Ryan, called and texted him after he got the part we needed. It was 2.5 weeks before he got back to me. When he finally did, he sent a technician out for a 7 PM appointment. The guy showed up an hour late because he did not have my address… Really? I told the technician I would pay when the job was done because he improvised using screws that were not designed for my car. I went to the dealership and got the right screws.
In the meanwhile, Ryan hounded me to pay before the job before it was even done. Pay for an incomplete job? Really? The story is deeper than that!
Trust me, I have the ridiculous emails I received from Ryan. I printed out to back up what I am saying.
Oh and he tried to overcharged me. I sent back the invoice he sent me and showed him.
He finally got around to coming out and fixing my issue. And I paid him.
He called me a week or two later, told me he felt bad about how lousy the job went and he was going to reimburse me for ½ of the $ 138.00 my job cost (parts only). Guess, what, two weeks later, no check! I emailed him and no response. Called him, no response.
I said it earlier, I will say it again! RUN… far and fast. Find yourself a reputable company to work with. This is not one of those.

Sigh. I’ve never, not once given a bad review. But I guess there’s always a first time for everything. Let me start by saying that when you actually get Ryan face to face, he’s a really nice guy. & it’s probably the only reason I’m not going to completely explode on this review. But once he’s out of your sight. Good luck.
I contacted Ryan mid June after seeing a Living Social deal. I was actually pretty delighted that he responded immediately via text. I explained to him that my bumper was dented & cracked. The frame would need a new bumper clip & asked for a quote. He had me take pictures of the car, give him the VIN & take pictures of the door paneling for the specs on the car & had a quote to me within that same conversation. His quote at $ 400 was about $ 100 less than the other shop I first took it to so I thought, «What a bargain.» GOD if i knew the hassle I’d have to go through I would happily shell out the extra $ 100 plus some to get it done right.
An appt to fix it Sunday morning was made. He sent me an invoice & asked me to pay so he can order the part, have it painted & then install it that Sunday. I thought that was such a fast way to do business. Sunday came. 9 o’clock passed. I finally got a call at 9:30 saying he was late & that he’d be there in 15 minutes. He got there in 30 minutes. The new bumper is still in plastic & not painted yet. Ryan suggested he take a piece of my bumper to color match it, paint it at his own facilities, so it doesn’t have any bubbles & he’ll come back Monday to install it quickly.
Mon. came.…i texted him in the morning to asked when to expect him. He tells me the paint is still wet & doesn’t bother rescheduling a new time.
Tues. I text him in the morning to see if he would be by that day to install. Since my job is pretty busy, i need to make sure to set aside time to meet him & get him anything he needs so it’s easier if i know in advanced to adjust my schedule. He doesn’t respond. 3 hrs later ask him again about the bumper & he says he’s heading home in an hr to check on the paint. I thank him. 2 hrs later still no response. so I ask him for a status. He sends me a couple pictures & says it’s 80% dry. I’m starting to feel like this is all bull because if a shop can paint & install the bumper in one day, it shouldn’t take DAYS for the paint to dry. I ask him when we could schedule. He doesn’t respond.
Wed. I tell him around 9am I’l be up in Mira Mesa (where he lives) for a dental appointment if that would be more convenient for him to get to my car instead of driving all the way down to bankers hill. NO RESPONSE. 7 HOURS later still no response so i finally send him a text asking him for an update & that it would make me feel better about the process if he could give me & idea of what to expect instead of leaving me hanging. At this point he had promised me an install on Sunday, pushed it to Monday & now it was Wednesday with his messages getting less frequent & far less responsive. He FINALLY texts asking if i’m free between 1−4pm thurs. Relieved i said yes! just let me know so i can meet him.
BTW, this is all over imessage. So i can see every single time he reads my messages & doesn’t respond. Thurs. morning I send him the address to work & my itinerary since my day was just packed. But i was determined to make this work somehow. I see that he read it. He doesn’t respond. By 1pm, I’m FUMING. I call him & he sends me straight to voicemail. I call him again & he finally picks up. I asked him where he was, that we had set the window between 1 – 4 for him to fix my car. He said he never got a response from me. I start yelling at him, that i can see when he reads them. I told him he needs to fix my car NOW or refund me the $ 400 because I’ve felt strung along & am furious with how this process has been handled. He says he’ll be there in 30 min. He finally gets there an hour after we had talked.
He & his worker go about fixing my car. When i come out to look at the work he says that the frame was bend and that the clip was broken so they had to jimmy rig the bumper into place. I told him in our original correspondence that I told him the clip was broken & would need to be fixed. I also noted that the paint did not match the car with the flecks being a noticeably bigger than the original paint & the hue was slightly bluer also. he tries to tell me it’s the exact paint. Mind you, i’m a designer with a tested 100% perfect color vision. Then he tells me the paint needs to settle for a couple weeks & will match better. Says to call in a couple weeks and he’ll fix the clip & frame free of charge.
I do. AGAIN he hasn’t responded.
FINAL RESULT: Mismatched paint. bumper coming off (broken clip still). headlight was chipped during the installation process. YEAH… I didn’t even bother telling him about that for fear of having another disappointing process to deal with.
I would never recommend Ryan & Bumper One.

Worst communication I have ever experienced. Do not do business with this company. I made the mistake of buying a LivingSocial deal so the service was prepaid. It has not only been nearly impossible to reach these guys, but after finally setting up an appointment I got a text that they were running late. Then they just failed to show up at all and did not respond to my calls or texts. After a week of persistence (and threatening to post a review here) I finally got Ryan to show up and he looked at my car and promised to get back to me with a proposal. It has now been 3 more weeks and they have continued to not respond to my voicemails or texts. I feel like I am on hidden camera, this has been so frustrating. I have no idea how these guys can operate a business this way. LivingSocial will be refunding me. Why can’t I give 0 stars??? 1 star is misleading.

Update 6÷17÷14 @4pm: I finally picked up Ryan call and let him fix what he told me he was going to fix. He took his time and was able to do a great job. I still stand by what I said, but I gave him a chance to make it right and he did.
Let me update my review 6÷17÷14 @9am… I recent got my Lexus license plate done and the bottom scrapes on the bottom repainted. On the side of the front bumper has a paint chip the side of a dime. Ryan was able to fix it and it «LOOKED GREAT». I was happy. Let me just say that I am picky and I take referring my family members and friends seriously. I don’t want to be blame for setting them up with someone crappy…
I also had Ryan do my dad car within days apart…
So lets get to the point. I WAS happy, after the paint set and I was able to wash my car. I should have washed it like 3 days after, but I waited like a week in a half to wash it otherwise I would have caught it sooner. I washed my car went to show my friend this «awesome job Ryan did». He pointed out to me that the paint isn’t smooth and it feels like an orange peel and it sure did, not only did my front bumper had that, he got clear coat all over my headlights and silver trimming around my headlights. My happy face went to disappointment…
After that I looked at my dads car and same thing… I was pissed, but I texted Ryan and he was good at responding to my text and said he would fix it when he works on my coworkers car. He did fix half of it. He was in a rush to pick up his kids blah blah blah and I understood. Keep in mind I was at work so I couldn’t really inspect my car and he was in a rush to getting out anyways. So the thing that frustrated me was he told me he would work on my dad car saturday and I texted him to confirm. He said yes, He’ll be around 5pm. 6pm. nothing so I texted and said i’ll be heading out for half an hr to an hr… could he come by 7pm. I didnt get a text back. I left it along because Sunday was fathers day. I texted him Monday and no responds! At this point I was pissed! Just because I know how quick he is in responding to text message. ANYWAYS I have to find someone else to finish up his damn job. I mean whats left is so simple, scrub and buff.
The thing that pissed me off the most was my paint job was $ 350 I tipped him $ 50 bucks, and for my dad car was $ 200 and I tipped him $ 40. And thats being nice!
My coworker wanted to get his dents done next week and he told me to let Ryan know and I said NO! I refuse to bring him any work. He also had a friend that wanted the whole car painted. Plus my friends were ready to text him until they read my FB comment and said nevermind! I refused to refer any of my friends or family…
IF YOU DO DECIDE to do work with him, I would pay him HALF up front then the rest when you do the FINAL INSPECTION! IF he’s a man of his WORD he shouldn’t mind… After all he does know where you work or live so this shouldn’t be a problem!
I would check if the paint feels like an orange peel and if there is clear coat on any of your headlights and trimming frame… The paint should be smooth to match the rest of the paint. He was able to do that for HALF of my car so there shouldnt be an excuse for that!
I will upload my dad car as soon as I get the chance!
I mean you get what you paid for and I should have just paid an extra $ 300 to a damn shop and not have to deal with this problem…“AINT NO ONE GOT TIME FOR THIS“
Surprising, I get a TEXT message within half an hr when my review is updated with a different number saying he broke his phone. How did he get my number when his phone broke! NO THANKS! I’ll find someone else to fix the job and refer my family and friends to someone else.

DO NOT USE THESE GUYS — complete amateurs running a chop shop.
I had my bumper redone on my SUV way back when and the paint completely peeled off within a matter of months. After multiple calls and texts to have them repair it, they never responded. Totally unprofessional group of what seems like high school kids running a second rate business.
I will say they are nice people when you meet them. But in this case, the nice guys finished last.
DO NOT USE THESE GUYS
DO NOT USE THESE GUYS
DO NOT USE THESE GUYS

Sorry for the late review Ryan.
Anyways. I got into a rear end accident about a year ago and had posted about anyone knowing a body/​paint shop. One of my buddies had worked for Ryan and Bumper One at the time, so I took my insurance check and did my work through them.
The work consisted of changing the rear bumper completely, fixing the bottom lip of the trunk, and painting the right side rear panel for proper blending. They also had to replace my trunk and crossbar for the chassis. This job was almost close to calling my car a total loss!
He was booked during the accident but was able to get me a spot as soon as possible.
Once I got my car back, I was pretty pleased with the turn out at first glance.
I later noticed overspray (clear) on the windows and some paint on my window trimmings. Also noticed that some of the sections had orange peal. still does to this day but is not really a big issue.
He was able to hook it up and respray my friend end due to losing clear coat so again thanks on that!
Now my second time going was today. My mom hit my car about a week and half ago or so. freakin’ mom. but all good, I hit up ryan and was able to contact back in time for a quick fill into his weekend. I was in for a scratch and a pretty deep scratch at that, for my rear bumper.
It was pretty cool to see Ryan getting down and taking his craft to excellence. I mean the dude knows what he’s doing, and what he sees as close a perfect as possible.
He was able to give me a time to meet up, promise on his time of completion, and offer a decent price! I was expecting a little less but after seeing how good it looks, it was a fair cost. Bumper is looking as good as before my mom hit it.
I’d highly recommend going to him for even the smallest projects!
Thanks again Ryan!

I was very pleased with how quick the whole repair was. Ryan was very professional and fixed my dent all up. I can’t even tell that there was even a dent there. The paint and gloss coating blended perfectly in with the rest of my front bumper.
Needless to say I will definitely refer BumperOne to my friends and family that need any type of dent repair in the future!

Well, guess I didn’t pull my car enough in my garage so, the garage door jacked up the middle of my bumper of my honda accord!!! So, I called Ryan left him a message he called me back promptly and set an appointment for the next day… He came to my job to fix my car. He did a great job. Went the extra mile to buff the rest of my scratched up bumper!
I would totally recommend Mobile Bumper Repair to my friends and co-​workers!
Thanks Ryan!

You know that scratch on your car that bugs you everytime you see it but you have been too lazy to fix it? Well that was me and after months of it bothering me I finally did something about it!
I called a few bumper places before deciding on this one. Ryan responded the quickest and gave me the best price! Just text him a picture of what you need repaired and he will get back to you in a flash! He fixed my bumper less than an hour and the best part is he comes right to your house! He made my car look brand new and saved me a ton of money because the dealer wanted to charge me an arm and a leg.
Save yourself the time and money and give him a call… you won’t be disappointed! Fast, friendly and efficient… what more could you ask for? :)

Just an update because they continue to email me about my negative review which now more than ever I stand behind. I would seriously think twice about using their services. I have received harassing phone calls, emails and posts on my review going back to January of this year. So for more than two months they have been harassing me! Imagine what they will do to you.