Brite Energy

Beware of this Company. Once the panels are installed and they have money coming in you no longer exist. Repeated calls to the company this past week have gotten no response. They damaged my roof during the installation so now I’m stuck. The roof cannot be repaired unless the panels are removed. My next step is to call my attorney.

If you want a leaky roof I say call them up! Otherwise go with someone (anyone) else.

July 3^rd, signed the first contract, August 11, they came back and had to have me sign another (I was smart and had them email it to me this time) Panels were installed the week of August 11^th. The city inspector came out and signed off. Numerous calls and texts to Anna, all she could tell me was that SDG&E could take up to 6 months to «put us on the grid.» Finally got a call back from SDG&E today, they never received the application from Brite Energy. They have all the city’s paperwork, but nothing from the solar company. Tried to reach Anna again, and of course no response this time. I call Brite Energy directly and they say all their ends are tied and they will have Melissa contact SDG&E to see what is going on. I feel lied to, mislead. DO NOT, I REPEAT DO NOT go with this company. I know something was wrong when my next door neighbors used Solar City and had their panels turned on within a week.

Worst service ever!!! First off, Aaron who spoke to my husband about putting up solar panels did not explain that we would be stuck in a 20 yr lease. Sun Edison was NEVER mentioned until we received an email from them stating how much we need to pay «them» each month. My husband feels like he was scammed and asked them to email him the lease in which we supposedly signed. When we looked at the lease, our names were electronically signed and my name is even misspelled. With the heavy rains lately, our roof has 2 leaks. We are still waiting for them to come fix the leaks. If you’re reading this… Please be aware of what you are buying into!

The person greeting me at my front door when they came around and advertised my system was very nice and informative. However, that’s where it stopped. The system was installed in January and I guess I was forgotten about because they didn’t inspect my system until March. It failed the inspection then I was forgotten about again. I had to call several people in which I was told I was a «top priority» and I was given several «personal cell phone numbers.» Finally, in late May, they flipped the switch and the system came to life, almost. One of the parts was defective. They came out and fixed it, but at this point I’m pretty much over it. Finally, the straw that broke the camels back. Brite Energy isn’t who you pay money to, SunEdison is. SunEdison has the WORST customer service I’ve ever spoken with. Rude, short, and unwilling to help. By far the worst decision this year to get this ridiculous system installed. On top of this, SunEdison is stuck in the 90s and will only accept checks, money orders, or something similar. Yep, NO CARDS. I’ve been trying to square away the billing for three weeks now and every one of their associates tell me something different. Just steer clear of this «deal».

I looked at a bunch of different solar companies in San Diego and decided to go with Brite because a neighbor had a positive experience. Just an all around great experience. The staff was friendly and professional. It only took 4 weeks from the time I signed up until SDG&E gave me permission to turn my system on. I would recommend these guys to anyone.

Excellent program! No cost, just a lower energy bill. No hidden agendas or surprise costs. Excited to turn my air DOWN this summer. Why would anyone purchase solar??? Brite was professional and attentive to anything that was involved with our new solar energy plan.

Great experience all the way around. Timely, very good installation. Positioned a large number of panels to look good and obtain maximum performance.
Highly recommend this group!