Bring It To Me

Ordered through sushi lounge website, but they claimed they use this service. I ordered at 3:57 and supposedly they said my order would arrive at 5:00 and its 6:47 and I still haven’t received it. Called the restaurant 4 times, they said the food has been ready but the driver hasn’t gone to pick it up. Compared to other food service delivery, this one is not very good. Door dash is way better, they at least communicate with you about your order…

Update 4^th order and still can’t get it right them or fat-​salads has to be slow how hard is a bacon cheeseburger and a shake

I’m impressed. Was very to easy to order. Food was delivered within 30 minutes. I’ll try this again next time.

After leaving my review I was contacted by the owner. She explained to me the issue (an oversight) with my coupon and gave me a direct number to reach her at in case I had any future issues with contacting them. she also provided me with a new coupon code. This time everything worked great and my order was delivered promptly and hot. I’m very impressed with the great customer service, clearly my initial experience was not a typical one. I would love to see more options and smaller minimum delivery fees from this place in the future. This was a much better experience than I’ve ever had with Postmates or any of the other big competitors. Clearly they care a lot about the customer experience

Loved the experience with Bring it to Me. I’ve used other services and have been let down. I loved that I got emails and texts as each step was completed keeping me informed. The driver was a little earlier than estimated and very courteous, and the food was delivered hot. I used Bring it to Me on the recommendation of Bayside Landing (great food!) and would definitely use them again.

I have yet to order through Bring It To Me, however I want to commend and praise Sherry, the owner for responding to an incident with one of her drivers. My car was damaged because the driver had parked illegally. Sherry apologized, dug in, did the research and promptly came to a mutually satisfactory resolution. Thanks for being a resposible business owner Sherry. I wish there were more like you out there

My boyfriend and I have ordered from bring it to me several times and they’ve been awesome. We started using them after having several bad experiences with eat24. Tonight we ordered sushi using BITM. Our order was supposed to be delivered at 8:30. At 9:15 we called and asked about the order since they are always on time. We were told that the restaurant was very busy at the time we ordered and to complicate things the driver had mistakenly locked their keys in their car. The restaurant was closing in the next 15 mins but they sent a new driver to get us new food then comped the entire order. Then I got a phone call from them personally apologizing for the issue and they gave me a credit to my account. That is fantastic customer service! Thank you so much! We appreciated everyone working to make things right. We will definitely order from them in the future!

I just had a very bad experience with this company in association with Eat24. I ordered food from a local restaurant for delivery and the estimated time was 60 minutes. After an hour and a half, I contacted Eat24 to ask about my order. 2 hour total time later, I get a message saying that my order had been canceled because when the delivery company had gotten there the restaurant was already closed. No one reached out to me to let me know that I would not be receiving my order. The payment went through, but the order never got to me.
Update: I’m changing my review to a 5 star based on their customer service. As it turns out, the miscommunication was caused by Eat24. Bring it to me was unaware of the mess up but they were quick to fix it. Thank you!

Love the service, and I’m glad to see it expanding. Usually they are spot on with delivery times, and my food always arrives hot and ready to eat.

My new years resolution to eat healthier has been a little tough with all of the traveling I’ve been doing for work lately. A lot of bad hotel room service and pizza and Chinese food. BringItToMe food delivery service is awesome though! I got some awesome spring rolls and and a vermicelli chicken salad from some Phở place. I could eat Vietnamese food 5 times a week! #pholife
Food arrived in an hour like advertised, but the driver or restaurant forgot napkins though so I had to wipe my face with a rough motel towel.

After talking to sherri I feel better about using this service again. She really does reach out to every customer when there has been a problem with delivery or the person working dispatch.

Always on time, food is still hot or cold, depending on what is ordered. Good options from various restaurants although I would like to see it expanded a little more. All in all, a great service. They give you points each time you order which you can trade in for free delivery. That, I love! Thanks for always keeping our office fed!

I’m a creature of convenience. You know, the kind of guy who pays for valet, fluff and fold, Über rides and yes, food delivery. So when the week from hell hits me in the face, it seems that my only option is to spend dinnertime solo on the couch, laptop open, working away with an episode of The Bachelorette on the tube… don’t judge me! What the hell is Andi doing with some of these jerks anyway?! I digress. But seriously.
When pizza won’t cut it you need to broaden your boxed food horizons and upgrade to something with a bit more character. Thai? Phở? Indian? Take your pick because Bring It To Me has a decent selection with a really simple interface to place your order. The predicted delivery times are incredibly accurate and my favorite part of the process is definitely the text updates that come through as your order progresses that go a little something like this…
Your order has been confirmed
Your order has been placed
Your driver is heading your way
Your order has been delivered. Thank you for using Bring It To Me.

Tried this place while visiting friends in Ocean Beach. Perfect service for visitors since I didn’t know my way around — they just brought the food to me! So great that this exists and it was super easy!

Love the concept, super helpful when your hung over… or just feeling lazy. I am duducting one star for the last time I ordered they took over an hour from the time I received my confirmation text to when I actually got my order. The variety is nice, and food always delicious and hot.

Not a bad concept. Deducting a star because they always forget my drink in their car. Would like it if they could repeat my order upon delivery to be sure they don’t forget one of my purchased items.

I do like that fact that the menu has more varieties of what you can eat on those lazy days when you don’t want to go out. They are professional and prompt. Of course they are a bit more pricy than your local delivery food. I have used them multiple times and trust me i will use them again!

Awesome service! Highly, highly recommend them.

I love the fact that you don’t have to limit yourself to cheap Italian places and boring pizza joints anymore. What’s great is that they offer many good restaurants for food delivery like Sushi Ya, Local Habit, Busalacchi etc. We order our food from Busalacchi and we loved it! Polenta with mushrooms and Gorgonzola sauce, pesto crepes with cream sauce and seared Ahi tuna-​everything was delicious! From the moment I put my order in and until it was delivered to my door we waited only 35 min. Impressive! Girl that delivered it was very nice. Overall it was a very pleasant experience. Highly recommend this food delivery service!

Awesome concept, and thus far, perfect execution to date!
From the moment I entered my zip code, I was impressed with the great variety of food I could order for delivery, ranging from sushi, salads, pizzas and burgers — all the way to Indian. When you click on a restaurant — the entire menu displays and you click on the specific food items to put it into your «delivery cart». For your first order, you’ll have to enter your credit card information (or paying by cash is an option — good, good), address and such, but it’s stored, and by your second order, you simply put things in your cart and hit order to submit. Thirty minutes later (more or less, depending on who you’re ordering from), you should have food at your doorstep.
I love it!