Brentech

I have used Computer Clinic for 25 years and have always been very pleased with their service! The staff is knowledgeable and have a quick turn around. This time, I was having issues with my computer bogging down. It was taking forever for my computer to boot up and the webpages were very slow to load. They had my computer back up and running quickly in no time at all! Thank you for providing such great, reliable service!

I was so disappointed with my experience here. I brought in my laptop that needed a new fan. I had seen an error message as such. They took it and determined that yes it needed a new fan, but fortunately there were no other problems they said.
They ordered the fan, and it took 2 weeks to come in to the location that they ordered it from. When that company received it, it was shipped to Brentech, but instead of Brentech requesting it be shipped over night or two day, it took another WEEK to arrive. I then had to call several times to see if it was in because they told me the wrong day.
After I picked it up, I brought it home, plugged it in and was unable to log into any websites. I kept getting an error message about the date not agreeing with the site’s certificate. I called Brentech and they suggested a few things that didn’t work. I told him about the message about the date and he said «that’s strange» and that he had had to adjust the date when he «updated the bios». He then asked if I wanted to bring it back in! Well, duh! I just picked it up and now it wasn’t working so of course I was going to bring it back.
When I brought it in, the technician also couldn’t log into any sites. He told me it was a «Facebook» problem, then he said it was a «Firefox» problem. After guessing a few times, he asked if I wanted to leave it so he could run a scan because he thought it was corrupted. I agreed because at that moment I didn’t feel I had any choice.
However, when he started writing up a work order and said it would be ANOTHER $ 89, (I had paid almost 300 for the total repair already), I couldn’t believe it. I had literally picked it up from them just hours earlier, and it was supposedly fine.
I said forget it, and I took it back home. I ran a virus scan which found nothing. Then for some reason I looked at the date and realized that the date was set to January instead of June. I corrected the date… and everything worked fine from then on.
So I fixed the problem that was created by Brentech! But they would have charged me to look into it further. That’s not even close to good customer service.
I don’t recommend anyone go here. To see where I do recommend, see my other reviews.

Very Informative and honest when it comes to my laptop and desktop concerns. These guys know what there talking about!

Great service and FAST! I hate having to be without my computer and they fixed it quickly and got it working faster than ever!

I had a laptop & the fan on it wasn’t running, causing it to get very hot. Because the fan was incredibly difficult to access on this particular laptop, I decided I needed to take it in. Computer Clinic was near my house, so I stopped in & left the computer with Scotty, who was He got the fan working again promptly (I picked the computer up the next day) & also did some hardware and virus checks. Scotty also showed me the proper way to clean dust from the fan. The service was great and I would definitely recommend them, particularly if you live in Rancho Penasquitos or nearby. They are located in a business complex at the corner of Carmel Mtn. & Black Mtn. Roads, near Mt. Carmel HS.