Brandy Melville

I like their clothes, that I do but the employees seem irritated by something. I couldn’t tell what it was. I walked in and there was no greeting or anything. It wasn’t busy at all. It was just me and a couple and 2 – 3 other employees walking around. I walked in all happy and shit and I see their sad/​mad little faces like they’ve all had their little hearts broken that day. I completely ignored that and decided to continue looking around. I was on the market for a cute little bag so I didn’t care at that point. As I continued around, I received some evil stares from the young blonde one and I immediately questioned myself: am I a suspicious character? Does it look like I’m stealing? At this point I walked through the whole store and saw some cute things that I wanted to buy. I looked around and saw no one around so I decided to just leave and come back another day when things seemed more positive.
I am giving 3 stars bc although my experience at this one was weird, I do like the clothes and brand. I’m sure something was up and everybody gets bad days.
I went to urban outfitters right afterwards and scored with their sales so I’m okay.

Convenient location right next to Urban Outfitters. The store itself stands out so you can’t miss it along Mission Blvd. It helps that it is a block from the beach as well.
Compared to other locations, this is probably one of the nicer-​sized Brandy and Melvilles. I always tend to go for their comfy bralettes, crop tops, or especially their jersey tees. Their clothes are SUPER comfortable, but be forewarned that 99% of what they sell is a «one size fits all.» For this store, unless you are a regular customer and understand how their clothing fits, it’s best to try on first, but another forewarning: during peak times (i.e. Saturday and Sunday at all hours of the day) you will get packs of either teeny bopper children or older ladies trying to be young again that crowd the store and dressing rooms to the point that the wait for a dressing room or to check out is mortifying.
I’m a regular customer and I can understand the prior reviews before my own where they have said that the girls who work here are extremely pretentious and have an attitude about them. I’ve undoubtedly noticed it, but unlike a lot of people, I could care less what people think of me and I don’t let that juvenile behavior affect me. Plus, the girls here have always treated me personally well so maybe you get what you give? Who knows. In any case, four stars for always carrying essential staples for my wardrobe, location, and always being nice to me.

The Clothes fall apart first off… I am wondering where you find all of these awful little girls to work here. They are so rude I have never encountered a friendly face in this store. I will not go back to this store, unless the little girl with awful hair who rolled her eyes at me for no good reason is gone. Is it a rule to have bitchy little prepubescent employees?

Kind of disappointed in their inventory here. Nothing like the ones in OC.
I swear they didn’t have much stock so as you walk around the store you can see repeats of clothes.
Not a big fan of this location.

My wife and daughters love this store! The shopping is great with cheap prices and easy parking. Really great value in PB.

If you don’t mind being talked about and laughed at by the store associates then this is it. The rudest employees I have ever came across. Young girls but work is a work, I think it is unacceptable to talk about a customer in front of their face and giggle. Please do something about your customer service specifically in Pacific Beach, CA.

I love brandy! Their clothes fit me really well and are super comfortable. Yea, they aren’t the best quality, they do fade after a few washes, but that’s just the way brandy is. Some of their clothes hold up really well (the hoodies and pullovers, cardigans, skirts) but their t-​shirts don’t. Everything is «one size fits all». This store is usually organized well and most of the time the store associates have been friendly to me. Yeah, sometimes they do talk in a corner instead of helping customers, but come on, for the amount they get paid, do you really expect more? I accept brandy for what it is and don’t have higher expectations. The parking here sucks if you come on weekends, so I always come during the week and have no trouble finding parking. It sucks because people park here and go to the beach. It’s also nice that it’s right next to UO!

Store really needs to find a way to let customers know when they’re closing 2 hour early for a private event. Really disappointing to drive 35 minutes down there just to be turned away at the door. If it wasn’t for that experience this store would be receiving 5 stars. The Brandy Melville brand is one of my favorite clothing lines and this location is really good about keeping up to date with the new styles featured on the Brandy website.

Great clothing shopping experience I was surprised pleasantly surprised with the quality of the clothing after seeing the prices online I assumed it was going to be cheap like Forever 21, and it was not. The clothing is super soft and well made for the pricing. My daughter’s both left with bag’s full top’s, short’s and sweaters. I grabbed some great loungewear so comfy and soft. The sales associates were friendly, helpful and beautiful girl’s. We will definitely be back.

Looove this store. I always go in here whenever I’m in the area. The clothes are comfy, not too overpriced. It’s located right next to the beach so that’s a plus. However, their customer service is the worst part though. Don’t expect too much out of that part from this location. You don’t get greeted, you don’t get much help, most of the girls just have a «whatever» type of attitude. You get a lot of the eye rolling when you ask for any type of help. Lol. I get they’re all teenagers and are probably fresh out of high school but some professionalism would be great.

I’ve had a great shopping experience every time I shopped here! The store has a great selection of their clothes, and everything is fairly organized and neat. I’ve noticed a lot of people commenting on their sales associates, but I feel like they’re very friendly and helpful! I randomly picked up a shirt that I noticed had a make up stain on it, so I asked an associate if she could help me find the same shirt without the stain, which the associate did without any problem.
The one thing I don’t like about the store is the flannels/​tie dye shirts. The flannels are «thrifted» but not in a good, vintage way. I believe they retail for $ 40? but they resemble the $ 5 flannels from walmart, except with the tag cut off. The tie dye shirts are tie dyed on Hanes shirt, so the quality of the material is cheap and definitely not worth the price they’re charging.

My daughter talked about this store for weeks before our trip to San Diego. We don’t have a store in AZ so we put it on the must do list. We hopped on our bikes and cruised over. My daughter and her friend went hog wild and found TONS of great stuff, totally filling the need for the Brandy Melville fix. We could have said it was perfect except for the snotty blond monitoring the dressing room, we were just trying to get some back to school garb and instead we got attitude from miss sassy pants, not what I would call good service to customers walking out with multiple bags. Hope they can fix the problem for the next client.
great place just watch for the shark in the back who will snap at you.

if I could give zero stars I WOULD!!! stinking horrible service, they claim their store doesn’t have a manager on duty… yeah right. Then finally after 48 hours of my visit, I finally get a return call the manager named Nature, tells me to call corporate office as they are too understaffed to address complaints. I then call corporate & deal with a really rude young lady named cat who hung up on me twice. I see now they only have 2 stars… I know why. he Santa Monica location is definatly 5 stars… not here.
They have too many in-​compentent people who miscommunicate & still no one knows about my complaint.

Can’t even explain how uncomfortable the employees in this store make me feel. It’s not the theft thing, it’s the constant eye rolls and faces they make when I come out of the fitting room to ask my boyfriend for opinions. He could also hear them laughing at other girls that were trying things on. I love their clothes so it’s too bad that I won’t be giving any more business to Brandy Melville, especially not to this location. I don’t expect amazing customer service from teenage retail employees but I expect at least a bit of respect.

Wasn’t aware that Brandy Melville carried flannels from Walmart (Wrangler and Faded Glory), GAP, Jcpenny, and Hollister and up sell them for $ 40+. Makes me think twice about the brand itself.

Seriously guys. You can’t expect perfect customer service from the associates. You already know that so don’t get your hopes up. With that in mind, you’re better off looking for your own items as the associates are there to make tbe store neat and to look like the brandy image. Finding things aren’t hard as the store is pretty organized.
Location: it’s right next to Urban Outfitters, my other fave store, so it’s convenient for me. They have their own parking lot and parking is pretty easy. This is one of my favorite location besides the sister location in newport compared to fashion island and irvine spectrum.
Ambience: typical brandy environment. Lovely looking clothes but just keep an eye out for snags, etc. as their clothes are really soft and easy to unravel most of the time.
Price: expect the usual. A tip for those complaining about the materials, if you don’t put them in the dryer, they won’t shrink (GASP) and wash in cold water so the color doesn’t fade (SHOCKER).
Size: everyone knows that it’s usually one size fits all. However some of their denim or the flannels do have sizes although denim jeans usually only run to size 27 (unless you go fo pacsun, their brandy denim size has a wider range)
Overall, don’t expect more as that’s the highest customer service you’ll receive from a brandy store. Price is expected and take care of your clothes if you want them to last for more than a year in general. It’s a pain in the ass but if you’re going to complain about it then don’t buy it.

This store is literally a joke the clothes are cute and they fit me great, but so over priced for shitty quality clothing. They only have one-​size fits all which for me doesn’t matter. I’m 5’6 about 120lbs. Fits great. Cute clothes but I would literally compare brandy Melville to forever 21 cheap and not worth it. Clothes for 30 or 40 bucks at this store make me laugh.
For that price I’ll stick to Nordstrom rack. Better costumer service and way better quality. Better return policy. Fuck that 14 days only store credit bullshit.
Oh yeah when I was shopping most of the clothes had deodorant marks which was disgusting I had to search for a clean piece of clothing.
And the girls working their… I’m not even going to get into it. This store makes me laugh.

I used to kind of like them as as parent– cute clothes, not too trashy, local feel, even if it’s a «fake» local thing. But when I saw that they are apparently re-​selling flannel shirts from Walmart, for $ 40 at the B.M. store in San Diego, I was totally disgusted. Shameful. People are way too gullible.
Parents let their kids shop, don’t look at price tags, then get in line and pay for all the stuff without ever looking at a label. Parents, you might have just paid $ 40 for a Faded Glory flannel shirt, made in Bangladesh. Heads up out there.

I love this store! Cute, soft, good quality clothes and they aren’t that expensive. The only issue is its mainly one size, it either fits you or not, and if your bigger than a size 4… it probably won’t fit. Which is pretty ridiculous. Everything is a small. And if your a 0, its gonna be to big. I hate that, but they do have cute clothes, and I’m a huge fan of the cheaper jewelry section. And the hoodies. If your over 30, you’ll have to be more careful as this is def 20 somethings store but look through the stuff, you can make it work.
The staff was ok, the dressing room. girls were pretty stuck up and rude but the girls at the counter were super nice.
Overall I love this store and always went in nyc, though I going to go more now as the clothes fit the so cal vibe better than the east coast big city style.
Prices range about 13 $ for a tank top, 40 –45 $ for a dress, 3 – 10 $ jewelry pieces, nothings really over 40 $. And the little tanks and tees are never over 20 $.

I’ve now started coming here to get clothes for myself (and occasionally for my niece, too). Now I don’t do those crop tops and super-​baring, itty-​bitty tanks… what I love though are their super-​soft, stretchy jersey shirts that run loose but feel and look quite flattering on anyone.
They always have a nice selection for various tastes and levels of conservativeness (or lack thereof).
Fitting room and checkout staff are always accommodating and friendly and usually have that sunny, perky SoCal disposition.
Don’t go on Saturday afternoons! Parking is a nightmare! I actually saw a car get towed so they’re pretty strict about it.