Black Mountain Plumbing Inc

Used BMP again today to install 2 new shower heads and unclog a bathroom sink. As always, on-​time, professional and did a great job. Travis was very knowledgeable and personable — we have had him here before and he always does a great job. See you guys next time we need a plumber!

New to the area and this company was referred by another vendor. FANTASTIC. Blown away by the honesty and thoroughness of the estimate and work (Scott the owner came out and looked at a complex situation and Solomon did work in my unit) Solomon actually repaired the incorrect work done by the original «licensed» plumber. This is now my only go to and am going to recommend them to my condo HOA.

We called Black Mountain Plumbing out to the house to fix a clogged toilet. I tried to fix it on my own but could not get it to flush. Travis from the company came out, worked on it for 10 minutes and got the toilet to flush. He charged me $ 117 for the full hour, which I was fine with. That night, the toilet did not flush again and was clogged just like before. I called Black Mountain and asked them to come out again because they did not fix the problem. The lady on the phone told me that they would charge me another hour worth of work to come out and fix again. I told them that I should not have to pay again since they did not fix it in the first place… you should stand by your work, I told her. We went back and forth, she was rude. I finally went to Home Depot, bought a snake for $ 20 and did it myself. In my opinion, BLACK MOUNTAIN PLUMBING IS A BAD COMPANY, go somewhere else. They will try to squeeze every $ out of you and they do not stand by their work. There are a lot of choices for plumbing, do yourself a favor and choose someone else.

I just bought my home and knew there were some plumbing issues that needed to be tended to. When I called in, the receptionist was very friendly. I let her know all of my needs and within 30 minutes, I got a call back from her saying that they would be sending someone out to take a look at things free of charge so that we could get an estimate. Robert was great! He was friendly, knowledgable and honest about what might be more urgent and what we could wait to tend to. The next day, Solomon arrived 10 minutes before our scheduled time (so on time). He was great! Everything he did looks fantastic! My drains under my sink have all need replaced, the water heater is up to code and our pressure regulator was replaced. Thank you Robert and Solomon!

Efficient and professional service. I was impressed with Daniel’s knowledge and professionalism. He was very polite and respectful and informed me of the cost in the very beginning. He also educated me about some particular plumbing questions I had. He replaced a problem faucet that other «handymen» in the past found too challenging. I was so thrilled to get this completed and working again. I was extremely happy with Black Mountain and with Daniel. I feel like I have my own personal plumber now.
Thank you Daniel and thank you Black Mountain!!!

I’ve been using Black Mountain Plumbing for years. Every time they are on time, professional, respectful, honest and trust worthy. Today they lived up to their standard again. Dan and Nick were a great team, they changed out a 10 year old 75 gal water heater with their top of the line, pulled permit, job done to code in about 4 hours. Oh by the way, no up sales or pressure. Great work, great guys! If you need a plumber Black Mountain Plumbing is the best.

Daniel did a great job responded to our emergency call when a pipe broke and we had no running water. He was very professional and explained the problem and treatment thoroughly. He gave us free advice on future plumbing projects. The price was reasonable considering it was a weekend emergency. I would definitely recommend Black Mountain Plumbing to others.

Fantastic service! I busted an outdoor water faucet which required shutting off the water for the whole house. It was late in the afternoon and none of the other plumbers could make until the next day. No problem for Black Mountain! They were here in one hour and resolved the problem quickly for a reasonable price.

Solomon did a great job, showed up on time. Was polite and courteous, didn’t charge me for anything I didn’t need, told me all the prices and issues upfront. Great experience. Unilocal discount. Would definitely call them again. This was to install a new toilet, and look at a leaky faucet.
Updated review: second time using this company. Daniel and Nick were fast, courteous, and professional. Upfront about all the costs and issues, and did a good repair job, and good clean-​up. This was for a pipe leak.

Great service, very nice, informative and helpful.

I was unfortunate enough to have 2 plumbing emergencies in the same month, both after-​hours.
The first time, my irrigation system broke, and I woke up Sunday morning to a flooded back yard. Solomon from Black Mountain Plumbing came out right away, and managed to fix the problem in no time at all. He answered all of my questions, made sure my water pressure was good, made sure my main shutoff valve was healthy, and replaced the handle on my backyard shutoff valve before he went. The emergency call wasn’t cheap, but it was well worth it.
The second time, it looked like I had a block in my main sewer line. When I called Black Mountain, Dave was able to assess the issue and walk me through some troubleshooting on the phone. That was enough to fix the problem. It was fast and free!
I will definitely be using Black Mountain again (though I’m hoping next time won’t be another emergency).

Daniel was very professional and knowledgeable. Within a week I needed a kitchen faucet replaced and then a dishwasher reconnected. I have been using Black Mountain Plumbing for about 5 years and have been 100% satisfied regardless of which plumbers they sent.

Professional; reliable and no pressure sales. I would definitely use again!

I used them again today for yet another home plumbing issue. As always they are friendly, informative and professional. As long as I live in this area, I will use them for all my plumbing issues. I highly recommend them!

Daniel was on time and fixed my problem quickly and efficiently. It was so easy!

Nice to have service from people whose positive ethics — work and moral — inform everything they do.
I moved in with my 92-​year-​old mother to help care for her a few years ago, and was content to rely on the plumber referred by her HOA… nice enough guy, but –whoa! he never seemed to get things right in one visit, and he always left such a mess. When both toilets began to leak, I got a referral from a neighbor who had high praise for Black Mountain Plumbing.
The free on-​site assessment of the problems and the estimate were done quickly by Daniel, who was happy to explain all things plumbing and answer any questions. Once we made the decision to replace the toilets, Daniel also was the one who returned to do the installation. He had to deal with very tight spaces AND a small spiral staircase for one bathroom. He quietly and swiftly completed the task… and left not a spot or trace that he had been there (thank you very much).
I asked about drain cleaning service since there was a funky odor in one bath. He showed me how the old toilet had not been set correctly so that there was some direct exposure to the sewer line (ewwwwww). He also explained how there was some root intrusion beginning and treated it. Initiative and service — great!
Three weeks after the installation, one toilet began having issues with proper flushing. I called the office and spoke with the owner — Scott. He seemed sincerely interested in total customer satisfaction and sent a team out within a couple of hours… on a Friday which was, I’m sure, a very busy day. John and Adam were great! They quickly resolved the issue and although they could not determine what exactly might have been causing the clog, they helped me understand how better to keep things from landing in the toilet that don’t belong. (My mother has dementia, and gets confused sometimes about these things.) They were totally professional, respectful and kind. There was no charge, which I also appreciated.
Based all those from Black Mountain Plumbing with whom I have interacted, I would say this is a highly trustworthy company, dedicated to providing quality, honest service. Thank you so much gentlemen! P. S. We love our new Toto toilets. :-)

Solomon Nwosu have done very very good job. So friendly, and so fast. Very nice skill. With all my praise, thx.

I had a great experience using this company. Prompt, courteous, and professional. Got the job done fast and properly. I would highly recommend their services.

It is unfortunate that we have to call black mountain plumbing as often as we do, but it’s not their fault. It is the fault of a thriving and very determined root system. Every time we call BMP to come clear our pipes, they send someone out promptly, we get a fair price, and they usually finish in way less than the estimated time. We have crazy plumbing, but we have great plumbers, so it all evens out.

Emergency help from a plumber is never something you want to need, but Black Mountain Plumbing really came through for me when I did need them.
When my water heater sprung a leak, they were quick to send Daniel out to take a look at it. His repair job was taken care of quickly, and he went above and beyond in not just his solving of the initial problem but in identifying and showing me some other things that he had noticed like the shutoff valves for my washing machine being busted.
In addition to the quality work, he was friendly, courteous, and diligent. Thanks, Daniel and Black Mountain Plumbing!