Bill Fan, DDS

Dr. Fan. I have been trying to get information for my tooth implant from your front office for the past 5 weeks. Called 5 times asking for info and still haven’t gotten an answer back.
Or a call back! They always say that the NOTES say… oh yes I see you called… We will get back to you. I had to find a new Dentist because I now Have another infection and now need a bone graft. Please be aware of what is going on in your front office. Thanks for all your services in the past 12 year but I had to move on.

Best dental clinic! They are all very professional. Never had any problems with my insurance unlike my last dental clinic. Dr. Fan is a straight-​forward man, no tricks. You can trust them. It’s now my family and I go-​to dental clinic. The only thing I have a problem with is the wait. Even if you have an appointment, they make you wait there for like 30 – 45 minutes. But I don’t wanna drop a star because of that. I really love this place :)

I have been going to Dr. Fan for a few years now and he has been great every time. My husband and I are a bit older and need a bit of extra care and the staff has always been so accommodating. Mayra has been so good to us every time. We love going to them.

I like Dr Fan but some of his staff is so difficult to work with. For example, there’s a girl that is receptionist/​finance and she has no people skills and has no common sense. This girl has been there probably 3+ years and you would think she gets to know some of the regular patients if not not all that walks in by now. I had braces for 3+ years, so that would be how long I’ve known her. For those that have had braces you know our visits are on a monthly basis and sometime even twice a month, depending on your teeth situation. I kid you not, everytime I go in, this Myra person acts like she’d never met me before. I thought it was just me but I’ve spoken to quite a bit of the other patients and we all realized this person should not be working at a place like this bc she has no people skills. Always confusing my last name and even forgets my first name. One time I was in the office on Monday and before I left I paid for my work and even spent a good 5−10mins with her scheduling future appointments, etc., and told her I’ll be back on Wednesday to pickup my retainer. I go back on Wednesday and she said what’s your name again… at that point I just wanted to roll my eyes at her. Get this, the only retainers sitting on her desk had my name written on the ziplock bag and had she just turned to look at the bag she would had noticed there’s only one bag of retainer with my name on it and take a guess that I’m that person and spare my annoyance towards her… ugh…no common sense and let alone the fact that she doesn’t remember who I was when everytime I go in I always tries to make small talk with her yo get her to remember me the next time I come in, boy talk about not opening yourself to the outside world. Seems like she only goes to work for the pay and puts herself in a box and close out her surroundings. Anyway, I just had to say something bc I can’t stand people that work at a place where you’re required at least a little people skills and not have any. So annoyed!!!

Ive been to a lot of dentists in my life. More than anyone would like to see. DR. Fan is by far the best. If you are looking for a small cozy family practice that overcharges you and sends you a card on your birthday then this place isn’t for you. However if you are looking for a dentist that is friendly, flexible, and affordable DR. Fan is your guy. He is really a no BS kind of guy. He gives it to you straight and doesn’t try to gain business by doing unnecessary work. Every time I have been there which is about 6 – 7 times in the past 2 years (yes I had a lot of work to be done) I have been completely satisfied with his work. I am currently wearing invisaline from his office and he charged me less than any other price I have heard for that service.

I just want to say that I hate dentist I have never had a good experience ever! I have been cut on my lip, locked jaw, uncomfortable root canals u name it! Mission valley smiles by far is the best dental office I have ever been to… from the moment I walked in the door to the moment I lefted:)
First.I filled out my paperwork on an iPad:) best idea ever and so convenient.
Second.the rooms are right next to each other with no doors just glass walls… u can’t see the other clients but just the dr. Shoes lol I like this because I don’t like being alone in a room with a stranger. Thers just way too many crazy ppl now and days and i just rather be out in the open.
Third.the x-​ray system is awesome u don’t need to get up and go to another room or have those stupid heavy vest on you! My teeth cleaning was perfect… they were awesome at explaining to me my issues and their concerns on my problem ares.
And lastly as I leftd to get checked out the lady was very helpful with my insurance coverage and what my cost where going to be I wish I would have gotten her name cause she was awesome.
Honestly I think I finally found my dentist after 28 years and I can’t wait for my next visit.

If I can, I’ll give this business a Zero. I had my deep cleaning done in this office early this year. After the service had completed. They sent me a bill of $ 700 which was supposed to be covered by my insurance. They didn’t check my eligibility before giving me the service and then asked me to cover the bill. I told them I had my last deep cleaning done in less than a year on my first visit. They still set up the deep cleaning for me. I thought the eligibility check was done and I got approved. However, they didn’t check and charged the cost directly on me. It’s totally a business scam!!! I am not going back again!

I have been seeing Dr. Fan for over a year. He is a great dentist. My previous dentist mentioned that I have 13 cavities and need deep cleaning. However, when Dr. Fan did X-​rays, he mentioned that I have one cavity and that I do not need deep cleaning. The appointment was very convenient to set and the office calls and send reminder calls/​text before the appointment. Dr. Fan’s staff do a great tooth cleaning job unlike other practices. It is sometimes difficult to trust a dentist with your teeth (especially when you are told you have 13 cavities and all your teeth will fall in a year) but I was very impressed by Dr. Fan when I met him first time. I trusted Dr. Fan right away. He is very personable and listened to me and explained his diagnosis.
I highly recommend him to any one who is trying to find a good dentist in San Diego Area.

What a great dental office (and dentist!).
Very upfront and clear about procedures costs, and what you need/don’t need. (For example Dr. Fan told me I had several small cavities — but that I didn’t *absolutely* need fillings for them right away because they were so small)
I cracked a tooth just last week, and was seen within 15 minutes for an emergency filling (despite their busy schedule; it can take two weeks for a regular appointment).
Top marks. If you are dissatisfied with your dentist, or haven’t been in a while — check him out.

I am sitting here with a numb mouth from a root canal… but I still think Dr. Fan is awesome :-) I’ve been a patient of his for about 25 years now. I’ve followed him from Serra Mesa to Mt. Soledad to Mission Valley to his current location. His staff is attentive and friendly. His front office staff is helpful. And Dr. Fan himself is fabulous.

This place is excellent!
How many time have you been to a place and it take at least 30 minutes before they staff calls you for your appointment.
Here at Dr. Fan’s office, you are called with in five minutes of your appointment time. the whole staff runs a tight ship. We all go here for our teeth.

Dr. Fan and his staff are excellent. We take our son to him for orthodontics. But he needs to get his own website. I called his office on Friday and got a message that the office was closed. That’s fine, but with no website available, I can’t even find out what his office hours and availability is.

Dr Fan is, by far, the BEST dentist in the world, hands down! His entire staff in amazing… I have never, in my life, been one who looks forward to going to the dentist, and now I am that patient who does. I actually get excited to get the reminder calls about my dental appointments because I look forward to going to see his office. I take great care of my teeth, and am so very thankful I found Dr Fan along with his entire staff to help me make sure my dental health is top notch! They are the best, and I, wholeheartedly, suggest anyone looking for a superb practice to go here… you will not regret it!

Dr. Fan is great. I had never been before, and to be honest this was the first dentist I have been to in my adult life. I went in for a routine cleaning and oral exam as I had just gotten dental insurance (Metlife). Dr. Fan’s assistants were gentle, and the woman who cleaned my teeth (Gail) was very nice. Eventually Dr. Fan came in and found my two cavities and talked to me about Invisalign, and I was on my way. Check in, x rays, cleaning, exam, and Invisalign consultation all in only a little under an hour. Thanks Dr. Fan!

I go here to get my teeth cleaned. Bill hooked it up with wisdom teeth removal. it hurt and at first I thought the person did a shotty job, but my teeth are gone and I haven’t had an issue yet.

Dr Fan is an awesome dentist. I had a very bad experience with my previous one and was hating it. Dr Fan made me like going to the dentist again. His focus is your smile not how much he can charger your insurance!

I don’t know many people who like going to the dentist. I still don’t like to go, but Dr. Fan is always awesome when I go. I heard everyone at my work talk about this place.
I had a tooth I messed up as a kid and every dentist told me it couldn’t be fixed. He fixed it!
Dr. Fan’s office is über busy, so make sure you keep our appointments! This man is a perfectionist. He takes pride in his work and takes care. You always feel like you are his number 1 patient!

HIS OFFICE MOVED.
2221 Camino Del Rio South
Suite 208
San Diego, CA 92 108
He’s the man to go to. Lol. Anyway, his new location is really nice. Digital x-​ray imaging. He like to stay current with all the equipment. Also this place has TV’s! Very fun if you hate going to the dentist. Each chair a patient sits at has headphone and a TV. The TV is either in front of you or on the ceiling! Shit is awesome LOL! Oh and the nice thing about his office is that if you have an appointment they’ll give you a reminder call 24-​hours ahead of time so you won’t forget. The staff is all friendly and kind. But yes, I’m glad he is my orthodontist.
He gladly accepts my health insurance; MetLife. At first I had an old filling with the old style mercury filling then he changed it out to the more natural looking type of filling where its almost the color of your teeth. After that a few months later put on braces. Told me they’ll be on for nine months to about a year. I can’t wait to have perfect teeth!

Dr. Fan is amazing. I have my entire family coming here for braces and routine work.
Thanks to Dr. Fan and staff!!!

On my first day of work I noticed that a majority of the employees at my new company were wearing braces. A normal site to see if I was still high school surrounded by pubescent teens, but these were 40+ year olds in braces. After I passed my probation period, my manager referred me to Dr. Fan knowing that I wanted braces. She and a good majority of the employees at my company went to him because he charges everything to your insurance at no additional cost to you and in these times every little bit helps.
With my insurance I was able to get invisaligns at no additional cost to me; If you’re in the market for braces or invisaligns I would strongly suggest going to Dr. Fan because it would save you alot of money. However, if you’re not looking to get anything done other than an occasional cleaning DO NOT go here.
I’m one of those ‘freaks of natures’ who actually look forward to getting my teeth cleaned twice a year, in my opinion we should do it quarterly. Before I got my invisaligns I scheduled a teeth cleaning; it was one of the worst experiences I’ve ever had. The hygienist who was doing my cleaning was not gentle during the procedure, the assistant was any better for I almost choked on my own saliva because she was not doing her job properly. Every cleaning was very similar to my first experience that I was actually scared every time I had a cleaning scheduled.
I give them 3 stars because I got my invisiligns here, but 1 star for service.