Big Lots

Thursday buy furniture and I did not like the service is double work because they bring all the pieces and tell me that the only way was to take him back again to wait for the manager or think it’s the last one I bought here

I always like to stop in at Big Lots Store because you can find some real treasuries. The stores (and I have shopped at several locations) generally looks unorganized, but for me it allows me the opportunity to totally search up and down each isle (unless my husband is with me) until I find that special something.
Their prices are good and its best to come when they have just put out new merchandise because it is less likely to have any damages or flaws. Not much customer service happens here so be prepared to spend some time wondering around the store until you spot it (that thing you came in for). I suggest you be patient with the register staff because some of them seem undertrained but they are generally pretty friendly.
Big Lots Stores carry all kinds of products: food items, furniture, small appliances, home décor items, pet products, bathroom products and a little of this and that.
The key to shopping at Big Lots: When you see it, and you want it, buy it because it will not be there for long. Their stock turnover is really fast and they don’t always carry the same item form one week to the next.

This place is close to where I live, I’ll walk here and just look around will usually buy something. I’ve found some great things here. The workers are nice I’m jot sure what everyone is so upset about. I’ve always had a good experience. Nice stuff, the DVD section is nice great finds there. The furniture they have been getting in is getting better.

There are some good deals there. But I would suggest going to a different store. Customer service is worse than any store I’ve ever seen in my life. The staff knows nothing about the inventory or what’s on sale. I called in advance to find out if they had what I was looking for and no one wanted to go take a look. When she finally did she came back and said yes we have it but she couldn’t give me the price and refused to go back and check. When I went to the store to purchase my patio umbrella there were sales flyers all over the place announcing 30 percent off. When I asked the cashier where they on sale she said she didn’t know. After hunting down a second store employee, she told me the sale didn’t start til Monday. Well it was Monday! So she told me I would have to take the item up to the cash register to see what price run up.
As someone else said, the store is very ghetto. The area seems unsafe and the parking lot is always empty because no one goes there. The clerks were unwilling to do anything that require them to move from the spot they were standing. They were very lazy and couldn’t care less about helping the customer. It’s a shame they closed the close by College Grove store. I would give the store 0 stars if I could because I would warn everyone not to go here.

This place is ghetto as hell. The place is in such disarray. But if you can sort through the mess there are some deals to be had.

I hate this stinky place. It is a mess nothing is where it should be and there are not prices on anything. This whole place is just not in desirable area, I hate the area even more. Just don’t go here it is not worth it.

Ok I LOVE Big Lots but this is the WORST one out there. There is always ample parking because it sucks!
You can usually expect Big Lots to be a bit messy, to have workers who I’m sure didn’t exactly choose to have working at Big Lots be their career of choice, and no service but this one takes the cake!
Don’t expect ANY organization, service or any kind of friendliness going on here.
Like Ms. Linda mentioned below, they’d rather lose a sale then help you out at all (yes, even the management).
If you have any choice in choosing which Big Lots you visit, stay AWAY from this one because even an avid Big Lots supporter and someone who rarely requires or expects service would be repulsed by this store.
That is all.
Happy bargain hunting (anywhere but here).

It is a mess there, but through out all of the clutter there are all these great deals to find! You must have patience to go here I think because there are so many things

I came into Big Lots today looking at their furniture/​mattresses. I am in search of a King sized Serta Mattress. I do not know why I came here but I did. I saw the beds and was actually pleased with their products in stock. I waited around for almost half of an hour waiting for someone who worked here to come back there and ask if I needed assistance. We sat on a really nice lazy boy chair patiently waiting for someone to come and no one ever did. I had to leave. I can always come back when I have more time right? Who cares if a sale of over $ 1000.00 walks out of your store. Right? As we were leaving the woman who was working at the courtesy counter looked directly at us heading toward the door. The eye contact was made and my man said Hello to her. She was looking right at him! She turned her head away from us as if we repulsed her. I wish that I would have gone back to get her name but I was already in pain from a surgery this week. I can not believe that in this day and age that stores are willing to lose sales on large ticket items because their employees are either just rude or they do not care about their customers. I am very disappointed in you Big Lots. So much for keeping my hard earned money in the community huh? And I can pretty much bet that you will not respond because you do not care. You are in the ghetto anyway right? Pfft!
Courtesy Counter Lady: About 5’6. approx 35 – 50 years old. Medium brown skin. and a messed up look on her face. She might need to go back to customer care training.

My husband and I shop here all the time, from food to cleaning supplies. But our visit last saturday went really well. My husband and I found a recliner there that was really nice. But they only had the floor model left. The guy that was working in that section called three different stores to find the big lots that had the chair in stock. He was super helpful and never once complianed about calling around. We will be back for other bargains in the future.