BCBG Max Azria

Jordan from the store is awesome! She found the item in a missing size in a different store and shipped it to me! Yesterday I received the jumpsuit and I could not have been happier. I’m not sure what it required to find it, but definitely an outstanding personality & persistence! I’ve asked so many employees of BCBG to find it, but nobody could go an extra step to find it for me. And she did! She was awesome. She made my day, my week! Overall great store, great staff & stuff and great brand.

I have gone to this store multiple times. I don’t understand why there are so many bad reviews. I always have great customer service when I shop here. The moment I step foot into the store I am instantly greeted several times by different sale associates. The girls always start a fitting room for me while I’m still browsing. For the people who are complaining about everything being final sale you’re getting great quality clothes for half the price compared to nordstorms. Ummm hello it’s an outlet store most high end stores are final sale. It’s your own responsibility to ask about the return policy if you’re not sure of your purchases. Common sense ladies! Well anyways I love this store & the great deals! Where else can you get stunning bcbg dresses for $ 50 – 100 when it usually retails for $ 400+ bargain shopping is the only way to go!

My fiancé took me in to this Store tonight to purchase me a nice dress for my bday. We are from AZ so when charging the card, an error came up to call the bank. My fiancé called and got everything cleared up within a few minutes. The card still got declines. The woman then went to get her manager which also said there was nothing they could do. She admitted that their systems were out of date and unreliable. Knowing this, neither girl offered a resolution to earn my business. Isn’t that the responsibility of a customer service rep and their manager? To help the customer, come up with resolutions when issues arise and make the customer experience a good one? I don’t know why this woman is a manager if she fails to do this even on the simplest of situations. I won’t shop there again and suggest you analyze your help.

Never come back this store again, all the sales girls bullshit, the bring me a lot of style to try on, event doesn’t look good on me they standing around you says, wao… look so good on you, look perfect… lap lap lap. they wanted to put me buy them beacause i can’t return, but they won’t tell you about that until you bought.
That’s ok, but when I come back to exchange one of the dress didn’t fix me well, oh god, i was sock, they treated me totally different, horrible serve, they didn’t wellcome I come back to exchange, stupid for them, I may buy some more if they have new style, I am the one addicted shopping, I feel too bad for them to lost a customer as me
Nordstrom is my favorite store, the best service ever

The sales staff and management are always so nice and helpful. Their merchandise is amazing as usual. And, they keep their store nice and clean for a very great shopping experience.

I would never return to this store again. When I was trying on clothes I found some things I loved but expressed to the sales girl I wasn’t sure if my bf would like it. At this point it would be good to say well all sales are final. But no. I find my picks and she swipes my card for 875.00. Than she says «oh and all your sale items are final». I was stunned, I asked her if she had already ran my card and she said yes. What the heck? You tell me that after you run my card? I would have had her hold them and brought my boyfriend to get the thumbs up. Oh and the kicker he hates all four pants I bought. Thanks BCBG, your return policy are horrendous and your sales girls are sneaky. Just do yourself a favor and go to Nordstroms. I’m obviously out a substantial amount if money and I am fuming.

BCBG never fails when it comes to their product, however their sales people can be downright pushy. I went in for a dress for an event and just wanted to browse. I know what I like, I don’t need someone standing over me handing me dresses that I specifically said I don’t like. It got to the point I where I walked out of the store. I was so uncomfortable by the sale person that I didn’t even want to purchase anything. She often times came to the dressing room to hand me accessories that I didn’t want or need while I didn’t even have the dress I was trying on, on.
After leaving and my boyfriend asking me how I felt and he went back inside and bought the dress for me. I was so uncomfortable I didn’t want to go back into the store.
My advice to this location is to read your customers. If they keep waking away from you, they probably want to be left alone.

It’s small but surprisingly has a lot of selection. They get all the new stuff in here so I like to come and check out all the new goodies! I love their design and style I usually end up buying something. There is a sale section in the back too that’s always worth checking out! It’s pricey but good quality and the staff is friendly and can help you with anything.

My favorite brand and this is my favorite BCBG store in San Diego! Yes, the clothes are pricey, but the quality is great! Everytime, I wear something BCBG, I get a zillion compliments. The store has awesome sale selections and and the staff is nothing but super nice.
When I need a little retail therapy, this is the place!

My favorite brand with awesome, awesome customer service at this store!
Last time I was there, my favorite salesgirl Erica helped my friend and I shop for her date and browse for me. Erica will find you the best clothes for your body shape, for whatever occasion, and often pulls things off the sales rack for you to try on, more so than the pricier stuff! She’ll also do pretty much a consultation on what you have at home to compliment whatever you’re trying on to help you build the look you want. She listens, she advises, and she is 100% honest.
Every time I go I almost feel like I have a free personal shopper, and the rest of the staff are always nice, keep the store tidy and are very helpful. Not once have I felt they had negative attitude towards anyone, even when I’ve gone in with my grubbier outfits and browse the extensive sale area at the back!
Then again, if you’re looking for well fitting clothes for either a special occasion or the office, or even to look and feel good while hanging out at home, BCBG is the place to go. The quality of this brand is amazing. Every time I buy something from this store I get compliments and have never had to retire an item due to wearing out or defects. Expect to pay for this level of excellence, but I promise it’s worth it.
If you like the clothes but are looking for a cheaper option, there are a few outlets but I can Definitely tell you the customer service at those locations can’t compare!

Oh ladies (gentlemen?),
Do not let the display window scare you from going in this shop. Yes, the clothes are pricey, but there is a beautiful sale area in the back with your name on it.
The clothes are so fashionable, well-​made and exciting. They have the cutest zodiac T’s for $ 50 they are must have for the spring (bought two yesterday, one for the birthday girl and one for ME).
The women that work in this store are 6 stars! They are fun, helpful and love dogs as much as I do, Shrek our French Mastiff went shopping with me and he had more fun than I did. I think he is starring in a few of their iphone videos now.
If you love sexy shoes and purses, you have to check out their selection.
For the men, this is a great place to start for your Valentine’s Day Shopping (ladies you can thank me later)

This place has the best summer dresses in my opinion, The fabric used on their dresses last awhile and feel so smooth and silky against your body. I love this brand the most for summer dresses.

I will definitely return here to check out dresses or the special occassion pieces for pleasure or work here since they have their own sense of style with nice details. The prices run $ 150 & up for the clothing, but sometimes they have racks of clothes for 30%-50% off. Staff was helpful with the fitting room. Just don’t like the fact have to step outside the door to see the mirror outside the fitting room. The return/​exchange policy isn’t that flexibile reinforcing you to shop at their store since you have 10 days for store credit only.

If you need a dress for any occasion, this is the place to go. The fabrics are luxe, the designs are modern, and the cuts are flattering. Regardless of what dress you buy, you’ll feel like it was tailor-​made for your body. I promise.

I love the delicate fabrics and flowing skirts. Great for finding something to wear when you have a wedding to go to, graduation, date, or you just want something fun and feminine!