Baskin Robbins

I try to redeem my free scoop on my birthday but was never sent an email coupon so I go in and say that and the manager tells me to call the Baskin Robbins company to try and get an email if I want my free scoop on my birthday, even showing him my account with my birthday, and offering to show my ID. Nice customer accommodating. Won’t be coming here again.

Ok, so today was $ 1.31 scoop day. Granted the ice cream is very good BUT they totally skimped on the scoops! I thought I only had 2 scoops when I found the 3^rd flavor of maybe 2 spoonfuls in there hahaha maybe it was «save money at same time» day

Came for my ice cream fix, typical ice cream joint.
Not nuh to complain about here.
The girl was nice enough to let me and my guest try all the samples we wanted.
I’ll be back if I’m in the neighborhood again.
Cheese cake and love potion for my fix!

This place does not stay up to date with current flavors. Every summer I visit this location, they do not carry the Cotton Candy flavor that is carried in other BR stores over the summer! It’s a shame because it is one of the closer ones to my boyfriend’s place.

What’s with all the bad reviews!!! I’ve been eating at one BR or another since I was a kid and it’s still damn good! Rich, creamy, expensive. But what ice cream shop isn’t?
I don’t come here more than maybe twice a year… just too fattening.
I don’t give a hoot about their customer service, this is not a sit down establishment with white linen tablecloths! Geesh!
Had their Baseball nut (vanilla ice cream with a raspberry swirl and cashews) and it’s still as good as I remember it. Second scoop was Rocky Road. This hasn’t changed at all over the years. Their chocolate is SO good and rich. I had it in a waffle cone, but I realize I would rather just have it in a cup so I can savor all the goodness with no other flavors.

Meh. Ice cream apparently is made w corn syrup which makes it taste a little off. Guy at register almost didn’t let us use the BOGO coupon. Likely will go elsewhere when I want some ice cream.

Great ice cream! Great service! Found us the cake we wanted and personalized it for us! Establishment was clean and bright. All kinds of great flavors! Again it was very clean which I like! The two ladies working were very friendly and very helpful!

Just had the worst milk shake in my life! Literally just milk and two scoops of ice cream for SEVEN dollars??? No malt, no chocolate syrup added… it was runny, not thick!

This Baskin Robbins has it all. Behind the counter is people who love helping people and making ice cream fun. Always a smile and make coming to this Baskin Robbins a true treat

Eh. I mean, it’s a Baskin Robbins. They have ice cream (yummy!) and cakes and such — that model doesn’t change. This location is super tiny, though, so if it’s a hot day or just particularly busy, be prepared to either wait outside or get elbowed by an overly-​anxious mini-​human hellbent on figuring out which flavor to put into their sugar cones.
The last time we were here, we both ordered a Capuccino Blast (coffee flavored for him, caramel flavored for me), and the girl working the counter asked the hubs if he wanted whipped cream and cinnamon on top (he ordered first), but never asked the same of me. She just went ahead and added the whipped cream and cinnamon without checking with me. Had she taken that step, I would have declined — who puts cinnamon on top of caramel?
I chose not to fight it, but why would you ask one person, and not the other? Mildly annoying.

This place is ridiculous. The people are rude and frankly stupid. I had to repeat my order like 5 times which was a simple medium chocolate oreo shake with less milk so that it is thicker. Then I stood in line to pay and the other guy looked me in the eye looked back at the other guy who was making my shake and then told the lady behind me that it was an even $ 10. I waited patiently not saying anything and then he went to walk away and I said can I please pay. He said «for what» quite rudely. Seriously?! I paid then went to sit down and wait for my shake. The guy almost gave it to me almost white and very runny and must have noticed my wtf is that face and then went to put some more ice cream in it and make it thicker. It still tastes very milky and barely any oreo in it. Not thrilled with this location and will not be returning. I could have made a better shake at my house!!!

The scoops were so small it was ridiculous!
Will not be back! I love baskin robbins but really.

There is too much competition in the ice cream world to have to deal with the terrible customer service. They act like you are bothering them when you go in. What’s worse, brought an entertainment coupon and was given every excuse in the book on why they won’t take it (btw took exact same coupon to baskin Robbins in clairemont, and they took it no questions asked).
The woman working not only denied the coupon, proceeded to have a side conversation with her family member, while I was talking, AND had the audacity to look at me like I was the problem. Thankfully I cancelled my order and took my $$$ elsewhere. DON’T GO THERE… for the price they charge, and the attitude… I’d rather go cold stone.

I’m actually pretty disappointed in the customer service. The two ladies were polite enough. I got 3 kids cups and my daughter didn’t like her flavor and they wouldn’t exchange it.

Clean, affordable, great ice cream and they even sell Dunkin Donuts coffee K-​Cups. The perfect stop after going to Sport Clips for a haircut!

I love Baskin-​Robbins ice cream and even though it has gotten pricey, I still think the quality and flavor knocks the stuffing out of anything you can buy at the grocery store. Chocolate Fudge is my favorite flavor and kudos for this location for always carrying it.
That being said, the long haired blonde guy who I think is the manager, is just felony rude and a total douche. He gives you the dirtiest looks if you come in 15 minutes before closing because everything is clean and now you and your stupid order are going to mess it all up. Heaven forbid you want to get a quart of hand packed, which is like $ 15, and the flavor you want isn’t already pre-​packed. The eye roll is guaranteed to intimidate you into just forgetting it altogether. The utter contempt and exasperation that oozes from this guy is remarkable. My husband and I go in there now and just wait for the predictable animosity that this guy is absolutely unable to contain. Really, dude? If you can’t stand your job that much, it might be time to consider a change of career, not that scooping ice cream is supposed to be a lifetime destination in terms of employment. The ice cream is great, the surly service, not so much.

I love Baskin Robbins. I love the one in Clairemont off Genesse. Those girls work their butts off!
Anyways, it was my first time at this location.
No one greeted us when we walked in. But the older man was looking at me with a weird look. Made me feel uncomfortable but I looked away. He took my order for a cookies & cream shake. I’m about to pay, I hand over my debit card & be demanded he see my ID. I told him it’s a debit card, be said he doesn’t have a pin pad so he needs to see my ID. My bf luckily had cash on him. But the way he said it & didn’t apologize for the inconvenience posses me off. He didn’t even say thank you or have a nice evening. F U old man. Apparently I’m not the only one who feels this way.
Oh & my shake wasn’t even thick but more like runny! –_–

Ya know… it is what it is… but this place has always kinda rubbed me a little wrong.
I LOVE ice cream… that and donuts are my two dessert weaknesses… so every so often I like to get some (try not to keep too much in the house cuz it goes bye bye in like 2 – 3 days) here. I get it… you pay for the convenience and variety… and I am pretty sure this place carries nowhere near the famous 31 flavors claimed.
So what is my beef with this place… well the workers have always seemed kind of… well grumpy. To get 2… on the smaller side… scoops…it’s gonna cost you $ 5+…not awful… but far from a deal. I also have tried to use Entertainment Book coupons here… Not…Gonna…Happen. Some excuse about corporate… blah blah blah. The books had just come out… so it must have been an individual owner decision… oh well. Not much else to say except take your $ 5 to the store and buy 2 cartons to enjoy.

A variety of flavors including a variety of cones and bowls to choose from. i saw tons of ice cream cakes to choose from.
I had a waffle cone with two scoop and so did my gf. The total was $ 12.5. Kinda pricey for ice cream but what isn’t nowadays.
Good for a once in a while thing but I wouldn’t spend $ 12 frequently on ice cream.
Seems like the flavors change depending on location
The workers were nice, friendly, and prompt.
I will come back again after I crack open my piggy bank

I scream… U scream… we all scream for ICE CREAM!
BOGO Wednesdays on 2 scoop sundaes! 2 words… COOOOMMME UUUUUUP!